Startdate: June 27th 2013 07:00:00 (CEST)
Enddate: June 27th 2013 09:00:00 (CEST)

Dear Customer,

In order for LeaseWeb to maintain the highest levels of availability and service to our customers, it is sometimes necessary for us to carry out planned maintenance. We apologize for any resulting inconvenience.

Description:
Router Supervisor Engine will be replaced.

Maintenance window:
Start Time: 27th of June 2013 @ 07:00 CEST
End Time: 27th of June 2013 @ 09:00 CEST

We have planned the maintenance window for 2 hours, however the actual downtime for your services should not exceed 30 minutes.

The following ranges will be impacted:
46.165.248.0/22
91.109.16.0/21
2A00:C98:2040::/44

[Update: 27-06-2013 07:32:00 CEST]
The routers routing-engine has been successfully replaced.
All traffic is up and back to normal.

If you have any issues after this maintenance,please send a email ticket to [email protected]

Startdate: June 21st 2013 06:00:00 (CEST)
Enddate: June 21st 2013 08:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.

Recently (2013-06-14) there was an issue with the core routers of the high volume network in the Netherlands, EvoSwitch. During this maintenance we will replace hardware of the core routers which is suspected by our vendor to be causing the issue we had.

Prefixes which are affected by this maintenance are:
5.79.64.0/20
2001:1AF8:4700::/40

[UPDATE 07:46] We have replaced the faulty equipment and all issues have been solved, we have switched back from the workaround solution to the normal setup.

Startdate: June 19th 2013 05:30:00 (CEST)
Enddate: June 19th 2013 07:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.

We have had issues with one of our routers and we have planned a maintenance to upgrade its software within next two weeks (not announced yet), but because of last problems with routing-processor of that router (about an hour ago) we decided to perform an emergency maintenance this night.

We will do a software upgrade which will require two consecutive reboots of the router. You can expect twice about 20 minutes downtime within the maintenance window: 05:30-06:30 CEST (UTC+2) on 19th of June 2013.
We will be upgrading to an advised by vendor software version with all recommended updates.

Prefixes which are affected by this maintenance are:
95.211.208.0/21
95.211.60.0/23
95.211.104.0/23
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
2001:1AF8:4050::/44
2001:1AF8:4070::/44
…………
82.150.152.0/25
212.7.206.0/23
212.7.210.0/24

[UPDATE 6:05]
First reboot went smooth, we are preparing the second one. We have overestimated the downtime, it seems to be just 10 minutes per reboot. Next updates will follow soon.

[UPDATE 6:30]
We are having difficulties with the second reboot, we are prolonging this maintenance window till 7:00 CEST (UTC+2).

[UPDATE 6:50]
Second and last reboot is in progress. We are sorry we had to extend this maintenance window.

[UPDATE 7:05]
The router is back up, doing traffic. The maintenance is now finished.