08 sep

EVO router issue [Update]

Time: September 7th 2010 19:06:00(CEST)
Dear Customer,



At the moment we experience some troubles in our network at Evoswitch.



One of the modules did not pass trough any traffic anymore. We forced a reboot of the module which forced a failover to the standby router for the ports on the module.



We are still investigating the cause and will post a update shortly.



Regards,

LeaseWeb BV



[Update 19:16]

After a reboot of the module we see traffic passing through. We have decided to close the ports on this module so traffic will be forced to the other router until we have replaced the module.



[UPDATE 19:30]

We will replace the problem giving module tomorrow morning. Some customers are not transferred to the backup router as they have their redundant connection not connected properly. Customers have been noticed about this earlier and will remain active on the probably faulty module.



[UPDATE 14:30] The faulty module has been replaced, we will shift all traffic back to the replaced module tomorrow morning at 8:00 AM CEST.

08 sep

Onderhoud – Online Backup [08-09]

Starttijd: 08-09 2010
Eindtijd: 08-09 2010
Status:

 

Onderhoud Online Backup

Momenteel wordt er onderhoud uitgevoerd op het online backup platform.

 

Klant impact:

Gebruikers kunnen hierdoor vanaf 13.00 uur hinder ondervinden in de dienstverlening van Online Backup.

De onderhoudswerkzaamheden hebben geen impact op de opgeslagen data.

 

Gemeld: Solcon

08 sep

vertraging linux shared hosting

vertraging linux shared hosting
Websites die gebruik maken van het load-balanced linux shared webhosting platform reageren traag. Het probleem is in onderzoek bij onze engineers. Zodra er meer bekend is melden we dat op onze site.

Heeft u vragen of opmerkingen naar aanleiding van deze storing, neemt u dan contact op met afdeling Customer Care. Via telefoon op 0318 648 688 of per email op [email protected].

08 sep

vertraging linux shared hosting

vertraging linux shared hosting
Websites die gebruik maken van het load-balanced linux shared webhosting platform reageren traag. Het probleem is in onderzoek bij onze engineers. Zodra er meer bekend is melden we dat op onze site.

Heeft u vragen of opmerkingen naar aanleiding van deze storing, neemt u dan contact op met afdeling Customer Care. Via telefoon op 0318 648 688 of per email op [email protected].

08 sep

Network problem

We are currently experience a network problem on all servers, this may result in a slow connection or unavailability of your website. We apologize for any inconvenience caused by this problem. This post will be updated as soon as this problem has been solved or when more information is available.

07 sep

EVO router issue [Update]

Time: September 7th 2010 19:06:00(CEST)
Dear Customer,



At the moment we experience some troubles in our network at Evoswitch.



One of the modules did not pass trough any traffic anymore. We forced a reboot of the module which forced a failover to the standby router for the ports on the module.



We are still investigating the cause and will post a update shortly.



Regards,

LeaseWeb BV



[Update 19:16]

After a reboot of the module we see traffic passing through. We have decided to close the ports on this module so traffic will be forced to the other router until we have replaced the module.



[UPDATE 19:30]

We will replace the problem giving module tomorrow morning. Some customers are not transferred to the backup router as they have their redundant connection not connected properly. Customers have been noticed about this earlier and will remain active on the probably faulty module.

07 sep

Onderhoud koelmachine BIT-2A

Onderhoud koelmachine BIT-2A
Maandag 13 september tussen 08.00 uur en 08.30 uur zal onze leverancier de thermische beveiliging van één van de compressoren van één van de koelmachines van datacenter BIT-2A vervangen. Gedurende dit onderhoud wordt deze koelmachine buiten bedrijf genomen. Aangezien de koelmachines N 1 redundant uitgevoerd zijn, verwachten wij geen temperatuurveranderingen in BIT-2A tijdens het onderhoud.

Mocht u naar aanleiding van dit onderhoud vragen of opmerkingen hebben, dan kunt u contact opnemen met onze afdeling Customer Care via 0318 648 688 of [email protected].