07 aug

Netwerkonderhoud 10 augustus 2010 (Global Switch)

Op bovengenoemde datum zal tussen 01:00 en 04:00 uur onderhoud worden gepleegd aan apparatuur in het netwerk van Nxs op Global Switch. Er zal geen downtime gemoeid zijn met dit onderhoud, wel kunt u ervaren dat bepaald verkeer via een andere route van en naar ons netwerk zal lopen dan u gewend bent.

06 aug

Aanpassingen UPS-sets BIT-2B

Op donderdag 12 augustus a.s. zal onze leverancier tussen 0.00 en 4.00
uur een aantal wijzigingen maken aan de configuratie van de UPS-sets van
BIT-2B.

De leverancier van de UPS-sets zal één voor één UPS-set voor de A- en de
B-feed aanpassen. Mocht tijdens dit onderhoud de feed van de betreffende
UPS-set onderbroken worden, wat wij niet verwachten, dan is de andere
feed normaal beschikbaar. We raden u nogmaals aan om goed te controleren
of al uw apparatuur beide feeds aangesloten is.

Mocht u vragen of opmerkingen hebben naar aanleiding van dit onderhoud,
dan kunt u contact opnemen met onze afdeling customer care via 0318 648
688 of [email protected].

06 aug

Easynet Router Outage [Update]

Time: August 6th 2010 15:00:00(CEST)
Expected Downtime: 15 minutes
Location: Esynet
Reason: Configuration failure / Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles our Esynet network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 18:00]
We discovered the probable reason of the troubles we had with Easynet hall 2A. One of our engineers was making a change on routers which normally should have no impact at all, but at the very same moment one of our Easynet customers was hit by a dos attack. Because of high cpu load of one of the routers, the changes were not applied correctly and some of them ‘stuck’. Shortly after that all the config was reverted to the previous state.

06 aug

[20100809] Move of our NSCache3 server

Startdate: August 9th 2010 09:00:00(CEST)
Enddate: August 9th 2010 09:20:00(CEST)

Impact : interruption DNS caching name server and part of our IP monitoring
Duration: approx. 20 minutes downtime
Reason : Move servers

Dear customer,

We have to perform a move of one of our customer DNS cashing servers nscache3.leaseweb.net (62.212.65.123). During the move the DNS service will be unavailable from this server. After the move the server will be available on the same ipaddress.

If your system is using nscache3 as a primary server you can use an alternate dns server to prevent any distortion.

For your information, these are our other nameservers:

hostname IPv4 IPv6
nscache1.leaseweb.net 83.149.80.123 2001:1af8:3100:1:214:22ff:fe0a:14ae
nscache2.leaseweb.net 62.212.64.122 none
nscache4.leaseweb.net 85.17.96.69 2001:1af8:2100:1:213:72ff:fefc:9e82
nscache5.leaseweb.net 85.17.150.123 2001:1af8:4300:1:219:b9ff:fef9:c251

If you have problems after the maintenance then contact us by phone or send email to [email protected]


IMPACTED SERVICES
———————–
DNS services : DNScache3

06 aug

Esynet Router crash

Startdate: August 6th 2010 15:50:00(CEST)
Enddate: August 6th 2010 16:10:00(CEST)

Dear Customer,

At the moment we experience some troubles at our Esynet Datacentre network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV