15 jan

SBP Latency / Esy-Evo packet loss [Update]

Time: January 15th 2009 13:30:00(CEST)
Expected Downtime: Unknown
Location: Schuberg Philis/EasyNet/Evoswitch
Reason: Under investigation
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Dear customer,

At the moment we experience some troubles in (part of) our network.

We are experiencing packet loss and higher latency on location Schuberg Philis. Also traffic from Easynet to EvoSwitch is affected.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 14:25] For monitoring reasons we had a SPAN port configured on a MPLS ring device at SBP.
A couple of hours after bringing down the interface that was connected to the SPAN port certain problems arose.
We initially did not relate these as cause and effect, but after troubleshooting we found that was the case.
After removing the SPAN configuration full speed packetforwarding through the MPLS device was restored

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