05 mrt

[EMERGENCY MAINTENANCE] Express cloud downtime [Update]

Startdate: March 4th 2011 20:00:00(CEST)
Enddate: March 5th 2011 08:00:00(CEST)

Dear customer,

during todays storage performance issues we have identified problems on some disk shelves. These shelves are used for hosting your Express VPS. To solve the problems, we need to schedule an emergency maintenance window.

The emergency maintenance window will be from 20h00 CET to March 5th 08h00 CET. During this window we will shutdown all VPS and relocate the VPS. We will do our utmost best to limit the downtime customer experience. This maintenance is needed to prevent future issues which could cause even bigger issues than the performance issue we are facing at this moment.

In case you have issues after the maintenance window please check out our maintenance site (http://leasewebnoc.com/maintenance.php) or contact LeaseWeb Support at [email protected]

Our sincere apologies for the inconvenience and short notification.

Kind regards,

LeaseWeb B.V.

[update 01h00]

At this moment we are migrating customers. Some are already back online. We are trying our best to get everybody back online as soon as possible, however we probably will not make it before 08h00 due to the issues with the storage performance. It is unfortunately not possible to stop at this stage.

We therefor need to extend the emergency maintenance window.

[update 11h00]

We are finalizing maintenance. We were not able to complete the maintenance fully but were able to finish as much as possible. In the next 60minutes the last migrations will be finished and all Express VPS should be running again.