01 jul

Router blade crash

Time: July 1st 2011 17:45:00(CEST)
Location: Frankfurt/Wuppertal

Reason: Hardware/software failure


Dear Customer,

One of the blades of our peering router in Frankfurt crashed. The crash was probably caused by a software bug. The blade rebooted and it is up again.

There could be possible temporary packet loss to some destinations. Most of the traffic was not affected.

We are investigating the cause of the crash.


LeaseWeb BV