[DE,FRA-10] High latency and packet loss
Time: March 14, 2021 13:00 UTC
We are experiencing high latency and packet loss due to operations issue with a node for DE-CIX FRA. The issue started at 15:00 CET ( UTC+01:00).The team is still investigating the root cause for the control plane issues and if they are related to the hardware.
We will update you again once we have more information.
Affected entities : Germany
Devices: edge02.dx12.fra.de-cix.net
Latest update
The effected ISP include Vodafone, EUnetworks , GTT to name a few.
Currently the DECIX team is replacing a faulty line card. We will update the once the issue is resolved and the services are back.