02 mrt

[FRA-10] NOSD High latency and packet loss

Time: March 2, 2022 18:16 UTC

Dear customer,

We are experiencing high latency and packet loss from FRA-10 to AMS, LSW DCs globally, and some external destinations due to issues with RETN.

We are currently working with RETN on investigating the cause of this issue and bringing the services back to normal. We will update you again once we have more information.

[UPDATE 19:24] Packet loss and increased latency have been resolved.