Time: March 14, 2021 13:00 UTC

Dear Customers

We are experiencing high latency and packet loss due to operations issue with a node for DE-CIX FRA. The issue started at 1500hrs CET.

DECIX is currently investigating the cause of this issue. We will update you again once we have more information.

NEED HELP?
You can track the updates from the Customer Portal. You can visit our Knowledge Base or contact us directly at [email protected]. We are always happy to help.