06 aug

Easynet Router Outage [Update]

Time: August 6th 2010 15:00:00(CEST)
Expected Downtime: 15 minutes
Location: Esynet
Reason: Configuration failure / Under investigation
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Dear Customer,

At the moment we experience some troubles our Esynet network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 18:00]
We discovered the probable reason of the troubles we had with Easynet hall 2A. One of our engineers was making a change on routers which normally should have no impact at all, but at the very same moment one of our Easynet customers was hit by a dos attack. Because of high cpu load of one of the routers, the changes were not applied correctly and some of them ‘stuck’. Shortly after that all the config was reverted to the previous state.