25 jun

Primary routers maintenance

Startdate: July 8th 2010 06:00:00(CEST)
Enddate: July 8th 2010 07:30:00(CEST)

Dear customer,

During this maintenance we will upgrade the software of our primary routers. They usually carry most of the traffic, however before the maintenance we will reroute all the traffic onto the secondary routers. No downtime is expected, but during traffic switching there is possible temporary increased latency or changed network paths.

Before the maintenance we will do the check and if we find circuits with only one active uplink, we will contact the customer separately.

The maintenance will take place on 2010-7-8 between 6:00 and 7:30 CEST (GMT+2).

The IP ranges affected by this maintenance are:

62.212.64.0/20
62.212.75.0/24
62.221.192.0/18
80.65.32.0/20
82.192.87.0/24
82.192.79.0/24
85.17.0.0/16
87.236.96.0/21
90.156.224.0/20
91.195.81.0/24
91.198.174.0/24
92.114.86.0/23
94.75.192.0/19
94.124.56.0/21
94.126.32.0/21
95.211.0.0/16
178.18.20.0/23
188.95.136.0/22
195.140.240.0/22
208.80.152.0/22
212.32.224.0/19

New software allows us to configure better redundancy protocols and in case of one router pair we will proceed also with a maintenance of our redundancy mechanisms, customers connected to these router may also see small temporary packet loss. The IP ranges affected also by the additional maintenance are

95.211.112.0/20
95.211.108.0/22
91.195.81.0/24
92.114.86.0/23
188.95.136.0/22


Kind regards,

Leaseweb NOC

25 jun

Secondary routers maintenance

Startdate: July 1st 2010 06:00:00(CEST)
Enddate: July 1st 2010 07:30:00(CEST)

Dear customer,

We have decided to upgrade the software of our routers and we will start with the secondary ones. As they are only the backup routers their reboot should not have any impact on your services. Before the maintenance we will check each circuit and contact the customers who have only one uplink active to the secondary router.

This maintenance only concerns customers with premium services, high volume customers will not be affected at all.

The maintenance will take place at 2010-07-01 between 6:00 and 7:30 CEST (GMT+2). No impact is expected.


Kind regards,

Leaseweb NOC

25 jun

De storing van internet en telefonie in Amsterdam is opgelost. (postcodegebied 1011-1019, 1098-1104)

De storing van internet en telefonie in Amsterdam is opgelost. (postcodegebied 1011-1019, 1098-1104) Sinds 11:30 is de storing in het genoemde postcodegebied verholpen en kunnen alle klanten weer signaal ontvangen. Mocht u in deze regio wonen en toch nog storing ervaren, dan kunt u contact opnemen met UPC Klantenservice op telefoonnummer 0900 15 80 (€0,10 per minuut) om uw melding door te geven. – – -, De storing van internet en telefonie in Amsterdam is opgelost. (postcodegebied 1011-1019, 1098-1104)

24 jun

Film1 storing

Film1 heeft technische problemen die nog niet helemaal zijn opgelost. De problemen doen zich voor op de kanalen Film1.2, Film1.3 en Film1 Action. Het is een landelijk probleem, waar Tele2 maar ook andere partijen last van hebben. Film1 doet haar best deze problemen zo spoedig mogelijk volledig te verhelpen.

24 jun

Emergency Maintenance Shared webhosting [Update]

Startdate: June 24th 2010 14:18:00(CEST)
Enddate: June 24th 2010 17:00:00(CEST)

Dear customer,

Due to an issue with the mailserver on server ‘85.17.150.100’, we are
performing an emergency maintenance.

During this maintenance the mailserver will be unavailable.

We are doing our utmost to solve this issue a.s.a.p.

******************************
UpDate:

All services have been restored, maintenance is finished.

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