13 aug

[20110811] AMS-IX issues [Update]

Time: August 11th 2011 12:05:00(CEST)
Dear Customer,

At the moment traffic through the Amsterdam Internet Exchange might show issues.
Currently AMS-IX engineers are working on the problem.

The problem is not limited to LeaseWeb only, but affect most AMS-IX traffic.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 12:25] The AMS-IX issue has been resolved, there was a new member stealing IP’s from other members which caused BGP sessions to drop. The member has been disconnected from the AMS-IX.

13 aug

Easynet Network Issues [UPDATE]

Time: August 2nd 2011 11:23:00(CEST)
Expected Downtime: Unknown

Location: Easynet

Affected IP ranges: 85.17.32.0/19, 85.17.96.0/20, 85.17.112.0/21, 77.235.32.0/24

Reason: Under investigation

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Dear Customer,

At the moment we experience some troubles in (part of) our network.
We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE]
Service is fully restored, we are still investigating what have caused the problems

[UPDATE2]
The issue was caused by a loop on the network.

13 aug

Evoswitch network issues [Update]

Time: July 31st 2011 04:50:00(CEST)
Expected Downtime: 15 minutes / Unknown

Location: Evoswitch

Affected IP ranges:

Reason: DDOS

Issue: Packetloss on the network

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Dear Customer,

We just had some issues in part of our Evoswitch network. Currently the issues seems to be resolved however we are investigating what caused the issues. When you have further information we will update the page. When you still have issues please contact Technical Support about this.

Regards,
LeaseWeb BV

[UPDATE]
The cause for the issues have been found. It appeared that there was a big DDOS on the network causing these issues. For now the IP address(es) have been null-routed so the issues will be resolved.