Time: August 30, 2016 00:27:00 (CEST)
Dear LeaseWeb Customer,
We experienced high latency and packet loss on the 29th of August between 23:45 and 00:00 CEST due to a large DDoS attack in part of our network in AMS-01.
The following network prefixes might have been affected:
31.186.168.0/23
41.191.215.0/24
46.102.240.0/21
46.17.0.0/21
62.212.64.0/22
62.212.68.0/23
62.212.70.0/24
62.212.71.0/24
62.212.74.0/24
62.212.76.0/22
62.212.91.0/24
62.84.240.0/22
77.221.144.0/22
77.235.32.0/19
79.172.198.0/24
82.192.72.0/24
82.192.73.64/26
82.192.76.0/23
82.192.79.0/24
82.192.86.0/24
82.192.92.0/23
83.223.32.0/20
85.17.112.0/23
85.17.112.0/23
85.17.114.0/24
85.17.117.0/24
85.17.128.0/17
85.17.134.0/24
85.17.151.0/24
85.17.179.0/24
85.17.180.0/24
85.17.199.0/24
85.17.202.0/23
85.17.204.0/23
85.17.206.0/24
85.17.219.0/24
85.17.226.0/23
85.17.228.0/22
85.17.232.0/24
85.17.235.0/24
85.17.236.0/23
85.17.238.0/24
85.17.240.0/22
85.17.244.0/23
85.17.32.0/19
85.17.87.0/24
85.17.88.0/23
85.17.92.0/22
85.17.96.0/20
85.234.224.0/20
91.195.118.0/23
92.243.94.0/23
93.190.220.0/22
94.75.226.0/26
95.211.164.0/22
95.211.32.0/21
95.211.40.0/21
95.211.58.0/23
95.211.62.0/23
95.211.64.0/21
109.70.0.0/21
109.120.138.0/24
109.120.140.0/24
109.120.175.0/24
109.120.176.0/24
109.120.180.0/22
128.140.216.0/22
136.144.128.0/17
139.47.0.0/16
159.100.0.0/18
178.18.20.0/23
178.18.23.0/24
178.18.24.0/23
178.18.30.0/24
185.38.185.0/24
185.113.88.0/22
185.16.84.0/24
185.27.140.0/22
185.46.232.0/24
185.51.192.0/23
185.63.152.0/22
188.208.38.0/23
191.101.48.0/22
193.242.108.0/24
193.43.92.0/24
194.60.71.0/24
195.14.21.0/24
195.200.82.0/23
195.242.98.0/23
212.7.204.0/23
2001:1AF8:4300::/40
2a01:b2e0::/32
2A02:2968:20::/48
2A02:40C0:1::/48
2A04:88C0:2::/48
2a04:88c0:4::/48
2001:1AF8:2100::/40
2001:1AF8:4100::/40
2001:1AF8:701::/48
The attack has been mitigated and connectivity is now fully restored.
If you need further information, please open a ticket via the LeaseWeb Customer Portal, or contact us at support@leaseweb.com.
Storingsaannemer is op locatie en is begonnen met herstel werkzaamheden
Field engineer is on location and has started repair activities
30.8.2016, 14:09
Eurofiber heeft extra capaciteit en kennis opgeschakeld om de verstoring op te lossen.
Eurofiber has send extra capacity and knowledge to solve the outage.
30.8.2016, 14:45
De monteur op locatie heeft geconstateerd dat de generator op de locatie wel functioneert, maar geen stroom levert aan de apparatuur. De netspanning is inmiddels weer aanwezig, maar de stroomvoorziening is niet teruggeschakeld naar de reguliere voorziening. Op dit moment heeft de apparatuur van Eurofiber nog geen stroom. Er wordt op locatie uitgezocht waarom de generator niet wil omschakelen.
Eurofiber is currently experiencing a power outage in Geldrop. The PoP location is equipped with a generator as a backup, this generator was found to be running but not delivering power to the equipment. Regular power has been restored to the location but the generator won’t switch back to the regular power supply. At this point the Eurofiber equipment is still without power.