10 nov

[20111109][Level3] Emergency maintenance [Update]

Startdate: November 9th 2011 23:59:00(CEST)
Enddate: November 10th 2011 07:00:00(CEST)

Dear Customer,



Because of this issue: http://leasewebnoc.com/status.php?i=699



Our supplier announced an emergency maintenance to upgrade equipment.



During this maintenance there can be a brief temporarily increase in latency or minor packet-loss while traffic uses other paths.



This maintenace Will start at:

09-11-2011 23:00 UTC (GMT) / 00:00 CET (GMT+1)



This maintenance ends at:

10-11-2011 06:00 UTC (GMT) / 07:00 CET (GMT+1)





Kind regards,



LeaseWeb NOC

10 nov

Peering and high volume routers upgrade

Startdate: November 17th 2011 06:00:00(CEST)
Enddate: November 17th 2011 07:00:00(CEST)

Dear customer,



During this maintenance window we will upgrade the software on our high volume routers at Evoswitch in Haarlem. The maintenance will take place between 6:00 and 7:00 CET (UTC+1) on the 17th of July 2011. You may see up to 15-20 minutes downtime.



Within the same maintenance window we will also upgrade the software of our peering router in Frankfurt, Germany. There should be no serious impact, however it is possible you may notice temporarily higher latency or small packet loss when traffic is shifted towards alternate paths.



Affected IP ranges for high volume routers upgrade:

46.243.0.0/22

62.212.82.0/24

62.212.85.0/24

62.212.88.0/23

82.192.84.0/24

82.192.94.0/23

83.149.70.0/23

83.149.124.0/22

85.17.24.0/21

88.208.52.0/24

88.208.57.0/24

88.208.58.0/23

95.211.136.0/21

95.211.144.0/20

212.7.212.0/23

2001:1AF8:4000::/40





Kind regards,



Leaseweb NOC

09 nov

EvoSwitch Router component replacement [Update]

Startdate: November 15th 2011 06:00:00(CEST)
Enddate: November 15th 2011 07:00:00(CEST)

Dear customer,



We will replace a hardware component of the high volume router that had issues on the 7th (http://leasewebnoc.com/status.php?i=698) of november. We will perform this replacement to maintain overall connectivity performance. With this maintenance the router will be reloaded and customers will notice downtime.



The following ranges are impacted:

– 94.75.220.0/22

– 94.75.216.0/23

– 94.75.229.0/24

– 94.75.240.0/24

– 94.75.253.0/24

– 94.75.234.0/24

– 62.212.84.0/24

– 95.211.92.0/23

– 85.17.84.0/24

– 212.7.192.0/22

– 2001:1AF8:4030::/44

– 2A01:9400:3::/48



The maintenance will take place on 15th of november between 06:00 CET and 07:00 CET (UTC +1)



Kind regards,



LeaseWeb NOC

08 nov

EvoSwitch Router component replacement

Startdate: November 15th 2011 06:00:00(CEST)
Enddate: November 15th 2011 07:00:00(CEST)

Dear customer,



We will replace a hardware component ofz the high volume router that had issues on the 7th (http://leasewebnoc.com/status.php?i=698) of november. We will perform this replacement to maintain overall connectivity performance.



The following ranges are impacted:

– 94.75.220.0/22

– 94.75.216.0/23

– 94.75.229.0/24

– 94.75.240.0/24

– 94.75.253.0/24

– 94.75.234.0/24

– 62.212.84.0/24

– 95.211.92.0/23

– 85.17.84.0/24

– 212.7.192.0/22



The maintenance will take place on 15th of november between 06:00 CEST and 07:00 CEST (UTC +1)



Kind regards,



LeaseWeb NOC

07 nov

EVOswitch High Volume Network issue

Time: November 7th 2011 15:37:00(CEST)
Expected Downtime: Unknown

Location: Evoswitch

Affected IP ranges:

network 62.212.84.0 mask 255.255.255.0

network 85.17.84.0 mask 255.255.255.0

network 94.75.216.0 mask 255.255.254.0

network 94.75.220.0 mask 255.255.252.0

network 94.75.229.0 mask 255.255.255.0

network 94.75.234.0 mask 255.255.255.0

network 94.75.240.0 mask 255.255.255.0

network 94.75.253.0 mask 255.255.255.0

network 95.211.92.0 mask 255.255.254.0

network 212.7.192.0 mask 255.255.252.0



Reason: Under investigation

*******************************



Dear Customer,



At the moment we experience some troubles on our High Volume router 3 at Evoswitch data-centre.



The router is back up again, as soon as we have more information available, we will publish it here.



Please be patient while we are working on this problem.



Regards,

LeaseWeb BV

07 nov

[20111107] Global routing issues

Time: November 7th 2011 15:33:00(CEST)
Dear Customer,



At the moment we are experiencing connectivity degradation around the globe.



Probably these issues are caused by router software crashes with several carriers. Our own network equipment is not affected.



As soon as we have an update about this situation, we will update the NOC posting.



Regards,

LeaseWeb BV

07 nov

Ddos Attack onShared Firewall Evoswitch [Update]

Time: November 7th 2011 09:27:00(CEST)
Update 3. 07/114/2011 11:02

Dear Customers,

We have resolved the issue and traffic is back to normal on the shared-firewall.

Again we are sorry for the inconvenience caused.

Regards,

LeaseWeb BV

Update 2. 07-11-2011 10:50

Dear Customers,

We are still having problems resolving the issue and we are trouble shooting the issue and will send update a.s.a.p.

We are sorry for any inconvenience caused.

Regards,

LeaseWeb BV

Update 1. 07-11-2011 10:10:

Firewall is back on-line, we have reduced the attack down to 1 vlan, which we have took off-line and are working to fix the issue

Expected Downtime: / Unknown

Location: Evoswitch

Affected IP ranges:

ip address 85.17.142.252 255.255.255.0

ip address 85.17.163.188 255.255.255.192

ip address 85.17.215.60 255.255.255.192

ip address 85.17.227.252 255.255.255.0

ip address 85.17.250.172 255.255.255.240

ip address 85.17.185.252 255.255.255.192

ip address 62.212.70.252 255.255.255.0

ip address 62.212.64.252 255.255.255.0

ip address 85.17.129.4 255.255.255.248

Reason: dDOS

*******************************

Dear Customer,

At the moment we experience some troubles in our Evoswitch network.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

07 nov

Ddos Attack onShared Firewall Evoswitch

Time: November 7th 2011 09:27:00(CEST)
Expected Downtime: / Unknown

Location: Evoswitch

Affected IP ranges:

ip address 85.17.142.252 255.255.255.0

ip address 85.17.163.188 255.255.255.192

ip address 85.17.215.60 255.255.255.192

ip address 85.17.227.252 255.255.255.0

ip address 85.17.250.172 255.255.255.240

ip address 85.17.185.252 255.255.255.192

ip address 62.212.70.252 255.255.255.0

ip address 62.212.64.252 255.255.255.0

ip address 85.17.129.4 255.255.255.248

Reason: dDOS

*******************************

Dear Customer,

At the moment we experience some troubles in our Evoswitch network.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

07 nov

Schubergh Philis router upgrade

Startdate: November 3rd 2011 06:00:00(CEST)
Enddate: November 3rd 2011 06:30:00(CEST)

Dear customer,



We will perform a software upgrade on one (1) standard (primary) HSRP router in the Schuberg Philis datacenter. Since we use HSRP to provide redundancy on the standard network there is no impact, however during the swap from standby to active you can notice some packet-loss. If you have a private rack please make sure that redundancy is working correctly.



The affected ranges are below:

Standard network, number one

– 85.17.0.0/19

– 83.149.64.0/19

– 83.149.96.0/19

– 46.19.32.0/24

– 193.239.6.0/23

– 94.177.146.0/24

– 91.184.46.0/23

– 91.184.48.0/20

– 195.42.134.0/24

– 91.213.195.0/24



The maintenance will take place on the third (3) of November between 06:00 and 07:00 CEST.





Kind regards,



LeaseWeb NOC



[UPDATE @ 6;30]

Upgrade went successful. Currently the primary router is getting back the active role as HSRP router. If you encounter any issues, please contact technical support.

07 nov

HDCS Router upgrade part 2 [Update]

Startdate: November 3rd 2011 12:00:00(CEST)
Enddate: November 3rd 2011 12:30:00(CEST)

Dear customer,



We will perform a software upgrade on one of the core routers in the LOFT (HDCS) datacenter in Manassas. Since we use a redundant setup you will not notice this, however during the swap-over to the other core router you can notice some packet-loss.



The following range is impacted:

– 108.59.0.0/20



The maintenance will take place on the third(3) of November between 12:00 CEST, 6:00 AM EDT (Manassas, Virginia) and 12:30 CEST, 6:30 AM EDT (Manassas, Virginia) time.



Kind regards,



LeaseWeb NOC



[UPDATE]

After double checking it appears that the uploaded image is corrupt. Currently busy with uploading a new image however this will take longer the the scheduled time. Therefore the maintenance needs to be moved to tomorrow.



[UPDATE @ 12:30 CEST or 06:30 AM EDT]

Upgrade is completed and went successfully. If you encounter issues, please contact us.