Time: January 7th 2013 14:40:00
Dear Customer,

At this moment we are having issues on one of our high volume core routers, at this moment we are still investigating.

Affected prefixes:

46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.88.0/23
62.212.85.0/24
82.192.84.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
95.211.134.128/25
95.211.136.0/21
95.211.144.0/20
212.7.206.128/27
212.7.212.0/23
91.220.176.224/27
95.211.200.0/22
85.17.190.0/23
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.90.0/24
95.211.88.0/22
85.17.72.0/23
82.192.78.0/24
62.212.71.0/24
85.17.172.0/24
85.17.91.0/27
85.17.153.224/27
85.17.230.0/25
2001:1af8:4010::/44
88.208.57.0/24
88.208.50.0/23
216.59.55.0/24
88.208.44.0/23
88.208.43.0/24
88.208.52.0/22
88.208.58.0/23
216.59.60.0/24
88.208.60.0/22
146.185.210.0/23
190.105.193.0/24

[UPDATE 14:55] The situation is stable again, the issue has been caused by a software bug. We will announce a software upgrade maintenance window soon.

Startdate: January 15th 2013 00:00:00 (CET)
Enddate: January 15th 2013 02:00:00 (CET)

Dear Sir/Madam,

Level 3 informed us of a scheduled maintenance impacting all circuits with them in the NL network. We do not foresee any impact on our network . However, you might experience high latency/possible decrease in transfer speeds as routing paths will change during the maintenance window.

Startdate: December 24th 2012 07:00:00 (CET)
Enddate: December 24th 2012 08:00:00 (CET)

Dear customer,

On Monday December 24th we will perform a maintenance on our Self Service Center ).

This maintenance will take place at 7.00 AM CET and we expect the maintenance to take us 1 hour, during this maintenance the Self Service Center will not be available for a short period.

Should you experience any issues once the maintenance is over, please contact support.

Time: December 21st 2012 15:07:00
Dear Customers,

Regarding Network routing issue

We are busy re-routing traffic at this moment, this is needed to finish the last phase of our migration.

You may experience some packet loss/latency over the duration of the changes.

We will continue to update you via this update notice

Update fr 21-12-12 15:15 CET:
The re-routing is finished and all is stable now.

Update fr 21-12-12 16:20 CET:
We have had some routing issues, these are stable again and we are continuing to monitor all session.
We will continue to monitor all session.

Update fr 21-12-12 16:50 CET:
All services are back up again and working as designed.

If you have issues from these changes please open a ticket at [email protected]

Startdate: December 17th 2012 23:00:00 (CET)
Enddate: December 20th 2012 07:00:00 (CET)

[UPDATE 12-20-2012 02h30]
The maintenance is completed. All services are restored. In case your server is not reachable, please reply to the 'end-of-maintenance' notification or contact us via [email protected].

[UPDATE 12-19-2012 05h00]
Maintenance has finished for the second night.

[UPDATE 12-18-2012 04H00]
Maintenance has finished for the first nightly move. In case your servers is not reachable, please contact support via [email protected]

[ORIGINAL MAINTENANCE ANNOUNCEMENT]

Dear LeaseWeb customer,

To ensure we can provide you with the highest quality infrastructure and services, we recently announced the migration of all U.S. racks and servers to a new state-of-the-art facility within our U.S. datacenter in Virginia (please go to <a href="http://leasewebnoc.com/en/maintenance/us-important-maintenance-announcement">HERE</a> for the full announcement). During this relocation, we will perform the following activities:
• Disconnect all racks from power sources and network uplinks
• Move complete racks from their current location to their new location
• Reconnect the racks to new power and network infrastructure
• Bring all servers back online

The relocation will take place between 17 – 20 December 2012, from 11:00 P.M. – 7:00 A.M. EST.
Below you will find the schedule for the relocation, based on IP ranges. We kindly request all customers to turn off their affected servers before the relocation. <b><font color=red>We will start the relocation at 12:00A.M. and expect to be finished around 03:00AM. </font></b>

<u>17 – 18 December (11:00 PM 7:00 AM)</u>

108.59.0.0 – 108.59.0.255
108.59.1.0 – 108.59.1.63
108.59.1.128 – 108.59.1.159
108.59.1.176 – 108.59.1.255
108.59.10.0 – 108.59.10.63
108.59.10.112 – 108.59.10.127
108.59.12.128 – 108.59.12.255
108.59.2.192 – 108.59.2.255
108.59.2.32 – 108.59.2.127
108.59.3.0 – 108.59.3.127
108.59.3.192 – 108.59.3.223
108.59.4.0 – 108.59.4.31
108.59.4.64 – 108.59.4.127
108.59.5.0 – 108.59.5.255
108.59.6.128 – 108.59.6.159
108.59.6.192 – 108.59.6.255
108.59.6.64 – 108.59.6.95
108.59.7.240 – 108.59.7.255
108.59.8.128 – 108.59.8.191
108.59.9.0 – 108.59.9.159
108.59.9.224 – 108.59.9.255
198.7.56.0 – 198.7.56.63
<b>198.7.58.0 – 198.7.58.63 (NEW)</b>
198.7.60.64 – 198.7.60.159
199.115.112.192 – 199.115.112.255
199.115.112.64 – 199.115.112.127
199.115.113.160 – 199.115.113.191
199.115.114.160 – 199.115.114.255
199.115.115.128 – 199.115.115.255
199.115.116.0 – 199.115.116.31
199.115.118.0 – 199.115.118.63
199.115.118.128 – 199.115.118.159
199.115.119.128 – 199.115.119.191
199.115.119.64 – 199.115.119.95
199.58.84.64 – 199.58.84.127
199.58.85.0 – 199.58.85.31
199.58.86.192 – 199.58.86.255
199.58.87.0 – 199.58.87.63
199.58.87.160 – 199.58.87.255

<u>18 – 19 December (11:00 PM 7:00 AM)</u>

108.59.1.64 – 108.59.1.95
108.59.10.128 – 108.59.10.255
108.59.10.64 – 108.59.10.103
108.59.11.192 – 108.59.11.255
108.59.11.64 – 108.59.11.127
108.59.13.0 – 108.59.13.63
108.59.13.192 – 108.59.13.255
108.59.14.64 – 108.59.14.255
108.59.2.0 – 108.59.2.31
108.59.2.128 – 108.59.2.191
108.59.3.128 – 108.59.3.191
108.59.3.224 – 108.59.3.255
108.59.4.160 – 108.59.4.223
108.59.4.32 – 108.59.4.63
108.59.7.32 – 108.59.7.223
108.59.8.192 – 108.59.8.255
108.59.8.64 – 108.59.8.127
108.59.9.160 – 108.59.9.223
198.7.56.192 – 198.7.56.207
198.7.60.0 – 198.7.60.31
<b>198.7.60.150 -198.7.60.191 (NEW)</b>
198.7.60.192 – 198.7.60.255
198.7.60.48 – 198.7.60.63
198.7.61.0 – 198.7.61.63
199.115.112.32 – 199.115.112.47
199.115.113.128 – 199.115.113.159
199.115.113.64 – 199.115.113.95
199.115.114.0 – 199.115.114.31
199.115.114.128 – 199.115.114.143
199.115.115.0 – 199.115.115.63
199.115.116.192 – 199.115.116.255
199.115.116.32 – 199.115.116.127
199.115.117.0 – 199.115.117.63
199.115.117.128 – 199.115.117.191
199.115.118.160 – 199.115.118.191
199.115.118.80 – 199.115.118.83
199.115.119.0 – 199.115.119.63
199.115.119.224 – 199.115.119.255
199.115.119.96 – 199.115.119.127
199.58.85.32 – 199.58.85.127
199.58.87.64 – 199.58.87.159

<u>20 – 21 December (11:00 PM 7:00 AM)</u>

108.59.1.96 – 108.59.1.127
108.59.11.0 – 108.59.11.63
108.59.11.128 – 108.59.11.191
108.59.12.0 – 108.59.12.127
108.59.13.64 – 108.59.13.191
108.59.14.0 – 108.59.14.63
108.59.4.128 – 108.59.4.159
108.59.6.0 – 108.59.6.63
108.59.6.160 – 108.59.6.191
108.59.6.96 – 108.59.6.127
108.59.7.0 – 108.59.7.31
108.59.8.0 – 108.59.8.63
<b>198.7.56.96 – 198.7.56.127 (NEW)</b>
198.7.56.128 – 198.7.56.191
198.7.56.224 – 198.7.56.255
<b>198.7.61.96 – 198.7.61.111 (NEW)</b>
199.115.112.0 – 199.115.112.31
199.115.112.128 – 199.115.112.191
199.115.113.0 – 199.115.113.63
199.115.113.192 – 199.115.113.255
199.115.113.96 – 199.115.113.127
199.115.114.32 – 199.115.114.127
199.115.115.64 – 199.115.115.127
199.115.116.128 – 199.115.116.191
199.115.117.192 – 199.115.117.255
199.115.117.64 – 199.115.117.127
199.115.118.192 – 199.115.118.255
199.115.118.64 – 199.115.118.79
199.115.118.96 – 199.115.118.127
199.115.119.192 – 199.115.119.223
199.58.84.0 – 199.58.84.63
199.58.84.128 – 199.58.84.255
199.58.85.128 – 199.58.85.255
199.58.86.0 – 199.58.86.127

<b>Expected downtime</b>
While we will minimize any downtime as much as possible, we expect affected servers to be offline for about 30 – 60 minutes.

<b>After the maintenance</b>
After a server has been relocated, on-site engineers will check if it restarted correctly. An End-of-Maintenance Notification will be sent once a server is back online.

<b>Please contact LeaseWeb support in case of any issues</b>
LeaseWeb will of course perform the relocation with the greatest care. However, should you receive an End-of-Maintenance Notification while your server is not yet online, please notify LeaseWeb Support by replying to the notification. Alternatively, you can email any issues to [email protected].

We apologize for any inconvenience caused and thank you for your understanding.

Startdate: December 17th 2012 23:00:00 (CET)
Enddate: December 20th 2012 07:00:00 (CET)

[UPDATE 12-19-2012 05h00]
Maintenance has finished for the second night.

[UPDATE 12-18-2012 04H00]
Maintenance has finished for the first nightly move. In case your servers is not reachable, please contact support via [email protected]

[ORIGINAL MAINTENANCE ANNOUNCEMENT]

Dear LeaseWeb customer,

To ensure we can provide you with the highest quality infrastructure and services, we recently announced the migration of all U.S. racks and servers to a new state-of-the-art facility within our U.S. datacenter in Virginia (please go to <a href="http://leasewebnoc.com/en/maintenance/us-important-maintenance-announcement">HERE</a> for the full announcement). During this relocation, we will perform the following activities:
• Disconnect all racks from power sources and network uplinks
• Move complete racks from their current location to their new location
• Reconnect the racks to new power and network infrastructure
• Bring all servers back online

The relocation will take place between 17 – 20 December 2012, from 11:00 P.M. – 7:00 A.M. EST.
Below you will find the schedule for the relocation, based on IP ranges. We kindly request all customers to turn off their affected servers before the relocation. <b><font color=red>We will start the relocation at 12:00A.M. and expect to be finished around 03:00AM. </font></b>

<u>17 – 18 December (11:00 PM 7:00 AM)</u>

108.59.0.0 – 108.59.0.255
108.59.1.0 – 108.59.1.63
108.59.1.128 – 108.59.1.159
108.59.1.176 – 108.59.1.255
108.59.10.0 – 108.59.10.63
108.59.10.112 – 108.59.10.127
108.59.12.128 – 108.59.12.255
108.59.2.192 – 108.59.2.255
108.59.2.32 – 108.59.2.127
108.59.3.0 – 108.59.3.127
108.59.3.192 – 108.59.3.223
108.59.4.0 – 108.59.4.31
108.59.4.64 – 108.59.4.127
108.59.5.0 – 108.59.5.255
108.59.6.128 – 108.59.6.159
108.59.6.192 – 108.59.6.255
108.59.6.64 – 108.59.6.95
108.59.7.240 – 108.59.7.255
108.59.8.128 – 108.59.8.191
108.59.9.0 – 108.59.9.159
108.59.9.224 – 108.59.9.255
198.7.56.0 – 198.7.56.63
<b>198.7.58.0 – 198.7.58.63 (NEW)</b>
198.7.60.64 – 198.7.60.159
199.115.112.192 – 199.115.112.255
199.115.112.64 – 199.115.112.127
199.115.113.160 – 199.115.113.191
199.115.114.160 – 199.115.114.255
199.115.115.128 – 199.115.115.255
199.115.116.0 – 199.115.116.31
199.115.118.0 – 199.115.118.63
199.115.118.128 – 199.115.118.159
199.115.119.128 – 199.115.119.191
199.115.119.64 – 199.115.119.95
199.58.84.64 – 199.58.84.127
199.58.85.0 – 199.58.85.31
199.58.86.192 – 199.58.86.255
199.58.87.0 – 199.58.87.63
199.58.87.160 – 199.58.87.255

<u>18 – 19 December (11:00 PM 7:00 AM)</u>

108.59.1.64 – 108.59.1.95
108.59.10.128 – 108.59.10.255
108.59.10.64 – 108.59.10.103
108.59.11.192 – 108.59.11.255
108.59.11.64 – 108.59.11.127
108.59.13.0 – 108.59.13.63
108.59.13.192 – 108.59.13.255
108.59.14.64 – 108.59.14.255
108.59.2.0 – 108.59.2.31
108.59.2.128 – 108.59.2.191
108.59.3.128 – 108.59.3.191
108.59.3.224 – 108.59.3.255
108.59.4.160 – 108.59.4.223
108.59.4.32 – 108.59.4.63
108.59.7.32 – 108.59.7.223
108.59.8.192 – 108.59.8.255
108.59.8.64 – 108.59.8.127
108.59.9.160 – 108.59.9.223
198.7.56.192 – 198.7.56.207
198.7.60.0 – 198.7.60.31
<b>198.7.60.150 -198.7.60.191 (NEW)</b>
198.7.60.192 – 198.7.60.255
198.7.60.48 – 198.7.60.63
198.7.61.0 – 198.7.61.63
199.115.112.32 – 199.115.112.47
199.115.113.128 – 199.115.113.159
199.115.113.64 – 199.115.113.95
199.115.114.0 – 199.115.114.31
199.115.114.128 – 199.115.114.143
199.115.115.0 – 199.115.115.63
199.115.116.192 – 199.115.116.255
199.115.116.32 – 199.115.116.127
199.115.117.0 – 199.115.117.63
199.115.117.128 – 199.115.117.191
199.115.118.160 – 199.115.118.191
199.115.118.80 – 199.115.118.83
199.115.119.0 – 199.115.119.63
199.115.119.224 – 199.115.119.255
199.115.119.96 – 199.115.119.127
199.58.85.32 – 199.58.85.127
199.58.87.64 – 199.58.87.159

<u>20 – 21 December (11:00 PM 7:00 AM)</u>

108.59.1.96 – 108.59.1.127
108.59.11.0 – 108.59.11.63
108.59.11.128 – 108.59.11.191
108.59.12.0 – 108.59.12.127
108.59.13.64 – 108.59.13.191
108.59.14.0 – 108.59.14.63
108.59.4.128 – 108.59.4.159
108.59.6.0 – 108.59.6.63
108.59.6.160 – 108.59.6.191
108.59.6.96 – 108.59.6.127
108.59.7.0 – 108.59.7.31
108.59.8.0 – 108.59.8.63
<b>198.7.56.96 – 198.7.56.127 (NEW)</b>
198.7.56.128 – 198.7.56.191
198.7.56.224 – 198.7.56.255
<b>198.7.61.96 – 198.7.61.111 (NEW)</b>
199.115.112.0 – 199.115.112.31
199.115.112.128 – 199.115.112.191
199.115.113.0 – 199.115.113.63
199.115.113.192 – 199.115.113.255
199.115.113.96 – 199.115.113.127
199.115.114.32 – 199.115.114.127
199.115.115.64 – 199.115.115.127
199.115.116.128 – 199.115.116.191
199.115.117.192 – 199.115.117.255
199.115.117.64 – 199.115.117.127
199.115.118.192 – 199.115.118.255
199.115.118.64 – 199.115.118.79
199.115.118.96 – 199.115.118.127
199.115.119.192 – 199.115.119.223
199.58.84.0 – 199.58.84.63
199.58.84.128 – 199.58.84.255
199.58.85.128 – 199.58.85.255
199.58.86.0 – 199.58.86.127

<b>Expected downtime</b>
While we will minimize any downtime as much as possible, we expect affected servers to be offline for about 30 – 60 minutes.

<b>After the maintenance</b>
After a server has been relocated, on-site engineers will check if it restarted correctly. An End-of-Maintenance Notification will be sent once a server is back online.

<b>Please contact LeaseWeb support in case of any issues</b>
LeaseWeb will of course perform the relocation with the greatest care. However, should you receive an End-of-Maintenance Notification while your server is not yet online, please notify LeaseWeb Support by replying to the notification. Alternatively, you can email any issues to [email protected].

We apologize for any inconvenience caused and thank you for your understanding.