The following machines are affected by the current network outage. Our admins are working on the resolution, please check back for updates and details. We apologize for the inconvenience!

algiers alouettes angels argonauts avengers baku bayhawks bears belmopan bengals bills blackhawks blazers bluebombers bluejays bobcats braves brewers bridgetown broncos browns bruins brumbies brussels bubsy buccaneers bucks buenosaires bulls bullwinkle butterfish canberra cannons cardinals cavs chapulin chivas clippers cobra colts cowboys crew crusaders d-fenders dhaka diamondbacks dodgers dopey dumbo dynamo eagles earthquakes eltigre eskimos expos falcons fever fire flames foghorn force galaxy grinch grizzlies gumby hawks heat herediano highlanders hornets hurricanes indians inki islanders jaguars jazz jets jetsons kabul kings knicks lakers leghorn liberty lightning lions lizards magic magoo manama mariners marlins mets minsk monarchs nassau nationals nets niners nuggets oilers olympiacos outlaws pacers packers padres panthers patriots penguins phillies pirates pistons popeye predators pride pumbaa raiders rams rangers rapids raptors ravens rays reds redwings revolution rockets rockies roughriders royals saprissa seahawks shock slowpoke snoopy sox spaceghost sparks spurs stampeders steelers stjohns suns texans thrashers thunder tigercats tigers tirane titans topcat twins vienna vikings waratahs warriors wizards yankees yerevan zazu and some of our private servers

UPDATE: Shortly after this post, the problems were gone, servers are accessible again. Thanks for your patience! If you’re still having issues, please submit a support ticket with details, as it’s likely unrelated to this network outage.

We’ve completed the verification process and confirmed that affected instances are functioning normally.

We are investigating a small set of instances in a single availability zone in the US-EAST-1 region which have lost connectivity.

Power has been restored to affected instances.

A power distribution unit for half of one rack failed. An electrician is working to restore power. We expect all instances to be fully restored. Replacement instances are available in the same Availability Zone for those who do not want to wait for their instance to be restored.

A small set of instances in a single availability zone in the US-EAST-1 region are experiencing an interruption in power. We are currently working on restoring power to these instances.

The connectivity issues experienced today have been resolved. We would like to share some details about today’s event. Some users’ connectivity to Amazon EC2 was affected by issues outside of the Amazon EC2 network. Amazon EC2 peers with multiple Internet providers to provide resilient connectivity to the Internet. When we became aware of today’s connectivity issues, we adjusted our Internet routing preferences to our transit providers to provide reliable connectivity to as much of the Internet as possible. Unfortunately, there was a routing error between two other large Internet providers. For some users on those networks, this caused connectivity issues between them and parts of the Internet including Amazon EC2. We worked with those providers to resolve the routing issue. All connectivity was fully restored by 2:20 PM PDT. We have been monitoring network connectivity and are confident that the issue has been appropriately remediated since that time.

We wanted to give you a quick update. We have been working with Internet transit providers today and believe that all identified connectivity issues reported by our customers have been resolved. We will continue to work with these providers on behalf of our customers should we receive any additional reports. Please let us know via the report an issue link if you are still seeing issues that you believe are related to connectivity.

We have completed the scheduled maintenance to Amazon EBS.

Between 5:00pm and 6:00pm PDT on Friday September 11th, API calls for creating and deleting snapshots will be unavailable for short periods.