Startdate: January 29th 2013 06:00:00 (CET)
Enddate: January 29th 2013 08:00:00 (CET)

Dear customer,

On Tuesday the 29th of January at 6.00 hours CET we are going to perform maintenance on our Cloud platform.
This migration will ensure more flexibility when optimizing performance and adding storage capacity.
We expect the maintenance to take up to 2 hours.
During this time certain instances will be paused. We have notified the owners of these instances separately. If you have not received a notification, the following actions will be unavailable during maintenance:
• Retrieving the status of your instance(s);
• Starting, stopping and rebooting your instance(s) via the Self Service Center.
We apologize for any inconvenience this might cause.

Time: January 10th 2013 09:18:00
Dear customer,
At the moment we experience performance issues on our cloud storage platform (NL site). Customers might experience performance issues on their VPS. We are currently working together with vendor to resolve those issues.

When we have more information, we will update the status

[UPDATE 10-1-2013 9:18 CET]
Problems with storage platform are solved right now.
If you have still issues, please contact [email protected]

Time: January 5th 2013 04:14:00
Dear Customers,
Currently we experience issues with our CLOUD platform in US.
Reason for this outage is yet unknown and we are working on fixing that problem.

We will post an update shortly.

[UPDATE 5:41 CET]
We are still working on this issue. Right now we don't have any estimation how long it may take to fix that problem.
We do our best to fix it asap.

[UPDATE 7:11 CET]
Issues are now fixed and your servers should be online.
If you still experiencing issues, please contact [email protected]

Time: January 1st 2013 12:41:00
Dear Customer,
Currently we experience issues with following features on our CLOUD platform:

– reinstallations are not possible
– new orders are not processed
– starting servers is not possible

We are working on fixing those issues.

[UPDATE 1-1-2013 12:57 CET]
Issues have been solved, and everything should be fully operational.
If you experience still issues please contact [email protected]

Startdate: December 27th 2012 07:00:00 (CET)
Enddate: December 27th 2012 08:00:00 (CET)

Dear LeaseWeb Customer,
On December 27, 2012, from 07:00 A.M. to 08:00 A.M. CET, we will upgrade one of the servers managing the LeaseWeb cloud platform.
Please note that during this upgrade, your cloud instance(s) will be online. However, you will not be able to perform the following:
• Retrieve the status of your cloud instance(s) using the SSC
• Start, stop, or reboot your cloud instance(s) using the SSC.
The availability of your service(s) will not be impacted in any other way.
For any further information, please contact [email protected].
Thank you for your time.

[UPDATE 27-12-2012]
Upgrade has completed successfully.
If you experience any issues, please contact [email protected]

Startdate: December 27th 2012 07:00:00 (CET)
Enddate: December 27th 2012 08:00:00 (CET)

Dear LeaseWeb Customer,
On December 27, 2012, from 07:00 A.M. to 08:00 A.M. CET, we will upgrade one of the servers managing the LeaseWeb cloud platform.
Please note that during this upgrade, your cloud instance(s) will be online. However, you will not be able to perform the following:
• Retrieve the status of your cloud instance(s) using the SSC
• Start, stop, or reboot your cloud instance(s) using the SSC.
The availability of your service(s) will not be impacted in any other way.
For any further information, please contact [email protected].
Thank you for your time.

Startdate: December 12th 2012 04:00:00 (CET)
Enddate: December 12th 2012 05:00:00 (CET)

Dear LeaseWeb Customer,

On Wednesday December 12, 2012 we will perform maintenance on our U.S. Express Cloud platform. The maintenance will start at 4.00 AM EST, we expect to finish at 5.00 AM EST.
During this time you will still be able to reach your instance. Please do not reboot your instance during the maintenance, as this might impact network connectivity.

We apologize for any inconvenience this might cause and thank you for your understanding.

[UPDATE]
Dear customer,

The maintenance on our U.S. Express Cloud Platform has been finished successfully.
If you encounter any issues with the Cloud platform after this maintenance, you can contact our support department, [email protected].

Startdate: October 3rd 2012 18:00:00 (CEST)
Enddate: October 3rd 2012 20:00:00 (CEST)

Dear customer,

On Wednesday the 3rd of October at 18.00 hours CET we are going to perform maintenance on our Cloud platform.
This migration will ensure more flexibility when optimizing performance and adding storage capacity.

We expect the maintenance to take up to 2 hours.

During this time certain instances will be paused. We have notified the owners of these instances separately. If you have not received a notification, the following actions will be unavailable during maintenance:
• Retrieving the status of your instance(s);
• Starting, stopping and rebooting your instance(s) via the Self Service Center.

We apologize for any inconvenience this might cause.

[UPDATE 03-10-2012 19:57]
Maintenance is taking longer than expected, and we currently expect that it should finish within 1 hour.
We will update the status every 30 minutes.

We are sorry for inconvenience.

[UPDATE 03-10-2012 20:26]
We are still busy with maintenance, and we still expect to have it finished around 21:00.
We will inform you about the status within 30 minutes

[UPDATE 03-10-2012 20:52]
All affected VPS are started, but number of VPS still have some network connectivity issues and we are still working on fixing those issues.
When we fix those issues we will inform you.

We will send another update within 30 minutes
Thank you for patience.

[UPDATE 03-10-2012 21:25]
We are still working on solving this issue, and will update current status within 30 minutes.
Thank you for patience.

[UPDATE 03-10-2012 22:04]
We have identified the root cause for the network issues and are now applying a fix.
Many VPSes are already reachable via the network and the rest should be back online shortly.

Thank you for patience.

[UPDATE 03-10-2012 22:42]
Network issues have been solved, and all migrated VPS should be reachable via network.
If you have issues, please contact our [email protected].

Thank you for your patience.

Startdate: October 3rd 2012 18:00:00 (CEST)
Enddate: October 3rd 2012 20:00:00 (CEST)

Dear customer,

On Wednesday the 3rd of October at 18.00 hours CET we are going to perform maintenance on our Cloud platform.
This migration will ensure more flexibility when optimizing performance and adding storage capacity.

We expect the maintenance to take up to 2 hours.

During this time certain instances will be paused. We have notified the owners of these instances separately. If you have not received a notification, the following actions will be unavailable during maintenance:
• Retrieving the status of your instance(s);
• Starting, stopping and rebooting your instance(s) via the Self Service Center.

We apologize for any inconvenience this might cause.

[UPDATE 03-10-2012 19:57]
Maintenance is taking longer than expected, and we currently expect that it should finish within 1 hour.
We will update the status every 30 minutes.

We are sorry for inconvenience.

[UPDATE 03-10-2012 20:26]
We are still busy with maintenance, and we still expect to have it finished around 21:00.
We will inform you about the status within 30 minutes

[UPDATE 03-10-2012 20:52]
All affected VPS are started, but number of VPS still have some network connectivity issues and we are still working on fixing those issues.
When we fix those issues we will inform you.

We will send another update within 30 minutes
Thank you for patience.

[UPDATE 03-10-2012 21:25]
We are still working on solving this issue, and will update current status within 30 minutes.
Thank you for patience.

[UPDATE 03-10-2012 22:04]
We have identified the root cause for the network issues and are now applying a fix.
Many VPSes are already reachable via the network and the rest should be back online shortly.

Thank you for patience.

Startdate: October 3rd 2012 18:00:00 (CEST)
Enddate: October 3rd 2012 20:00:00 (CEST)

Dear customer,

On Wednesday the 3rd of October at 18.00 hours CET we are going to perform maintenance on our Cloud platform.
This migration will ensure more flexibility when optimizing performance and adding storage capacity.

We expect the maintenance to take up to 2 hours.

During this time certain instances will be paused. We have notified the owners of these instances separately. If you have not received a notification, the following actions will be unavailable during maintenance:
• Retrieving the status of your instance(s);
• Starting, stopping and rebooting your instance(s) via the Self Service Center.

We apologize for any inconvenience this might cause.

[UPDATE 03-10-2012 19:57]
Maintenance is taking longer than expected, and we currently expect that it should finish within 1 hour.
We will update the status every 30 minutes.

We are sorry for inconvenience.

[UPDATE 03-10-2012 20:26]
We are still busy with maintenance, and we still expect to have it finished around 21:00.
We will inform you about the status within 30 minutes

[UPDATE 03-10-2012 20:52]
All affected VPS are started, but number of VPS still have some network connectivity issues and we are still working on fixing those issues.
When we fix those issues we will inform you.

We will send another update within 30 minutes
Thank you for patience.