03 okt

CLOUD platform maintenance [Update]

Startdate: October 3rd 2012 18:00:00 (CEST)
Enddate: October 3rd 2012 20:00:00 (CEST)

Dear customer,

On Wednesday the 3rd of October at 18.00 hours CET we are going to perform maintenance on our Cloud platform.
This migration will ensure more flexibility when optimizing performance and adding storage capacity.

We expect the maintenance to take up to 2 hours.

During this time certain instances will be paused. We have notified the owners of these instances separately. If you have not received a notification, the following actions will be unavailable during maintenance:
• Retrieving the status of your instance(s);
• Starting, stopping and rebooting your instance(s) via the Self Service Center.

We apologize for any inconvenience this might cause.

[UPDATE 03-10-2012 19:57]
Maintenance is taking longer than expected, and we currently expect that it should finish within 1 hour.
We will update the status every 30 minutes.

We are sorry for inconvenience.

02 okt

CLOUD platform maintenance

Startdate: October 3rd 2012 18:00:00 (CEST)
Enddate: October 3rd 2012 20:00:00 (CEST)

Dear customer,

On Wednesday the 3rd of October at 18.00 hours CET we are going to perform maintenance on our Cloud platform.
This migration will ensure more flexibility when optimizing performance and adding storage capacity.

We expect the maintenance to take up to 2 hours.

During this time certain instances will be paused. We have notified the owners of these instances separately. If you have not received a notification, the following actions will be unavailable during maintenance:
• Retrieving the status of your instance(s);
• Starting, stopping and rebooting your instance(s) via the Self Service Center.

We apologize for any inconvenience this might cause.

04 sep

Storage problems on Express Cloud platforms [Update]

Time: August 31st 2012 01:07:00
Dear Customer,

For a currently unknown reason the primary head of our storage system used for a large part of our Express Cloud crashed. This caused our storage system to fail-over to the standby head.

Currently everything is running on the secondary head however this probably caused problems on the VM's placed on this system. Since currently also customers are restarting their VM's this will cause extra load on the system.

If you encounter problems with your VPS which can't be solved by a reboot please contact us on [email protected].

31 aug

Storage problems on Express Cloud platforms

Time: August 31st 2012 01:07:00
Dear Customer,

For a currently unknown reason the primary head of our storage system used for a large part of our Express Cloud crashed. This caused our storage system to fail-over to the standby head.

Currently everything is running on the secondary head however this probably caused problems on the VM's placed on this system. Since currently also customers are restarting their VM's this will cause extra load on the system.

If you encounter problems with your VPS which can't be solved by a reboot please contact us on [email protected].

20 aug

Maintenance Express-Cloud Platform [Update]

Startdate: August 9th 2012 07:00:00 (CEST)
Enddate: August 9th 2012 07:30:00 (CEST)

Dear customer,

We will perform a maintenance on our Express-Cloud platform to update our infrastructure configuration.

Affected ranges;

85.17.207.0/24
85.17.214.0/24
85.17.225.0/24
85.17.227.0/24
95.211.32.128/27
82.192.74.0/23
85.17.248.0/23
62.212.77.0/24

No major impact or outage is expected during this maintenance window.
However there is a possibility for a connection reset of 10 minutes.

We do apologize for any inconvenience caused.

[ UPDATE ]

Dear Customer,

We have successfully completed the maintenance without any interruption to your services,
if you may experience any issues to whatever reason, please contact our support department.

17 aug

CloudVPS backupscript 2.0.0 released

We have released a new version of our backupscript and tools, which brings the scripts to the following versions:

  • Backupscript to 2.0.0
  • Installationscript to 3.0.0
  • Restorescript to 2.0.0

Improvements
Over the last months several improvements have been made to the script, the most important ones are:

  • Better error handling during the rsync process, errors generated by rsync are well explained in the backupscript if one occurs.
  • Added usage of the “nice” binary in combination with SQL dumps to reduce the generated disk I/O.
  • Update mechanism added that will check for updates once a month and the installer also checks for updates every time you run it.
  • The SSH key can be exchanged with the backupserver in case it is lost.
  • Better quota and error reporting system.
  • Added commandline options for updating and uninstalling, other options may be added in the future.
  • Built-in help system.

Upgrading
If you have the old CloudVPS Backupscript installed you should upgrade using the new CloudVPS backup installer:

  • Supported versions for upgrade: CloudVPS Backup version 1.4, 1.5 and 1.6
  • Unsupported versions: CloudVPS Backup version 1.1, 1.2, 1.3, the upgraded version of the CloudVPS Backupscript where the configuration options are in the backupscript itself and the initial release of the CloudVPS Backupscript.

Should you run the unsupported version of the backupscript, please uninstall it by removing the crontab entry and the script itself and install the new script, please refer to the installation instructions below.


Documentation
Online documentation including software requirements is available in PDF format below:
http://download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-manual.pdf


Installation instructions
To start the installation or upgrade procedure, please issue the following from the commandline:

wget -O cloudvps-backup-installer download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-installer.txt
chmod +x cloudvps-backup-installer
./cloudvps-backup-installer

Changelog
The scripts are worked on actively and when new versions are released, a new changelog will be published, the changelogs are found below:

17 aug

CloudVPS backupscript 2.0.0 released

We have released a new version of our backupscript and tools, which brings the scripts to the following versions:

  • Backupscript to 2.0.0
  • Installationscript to 3.0.0
  • Restorescript to 2.0.0

Improvements
Over the last months several improvements have been made to the script, the most important ones are:

  • Better error handling during the rsync process, errors generated by rsync are well explained in the backupscript if one occurs.
  • Added usage of the “nice” binary in combination with SQL dumps to reduce the generated disk I/O.
  • Update mechanism added that will check for updates once a month and the installer also checks for updates every time you run it.
  • The SSH key can be exchanged with the backupserver in case it is lost.
  • Better quota and error reporting system.
  • Added commandline options for updating and uninstalling, other options may be added in the future.
  • Built-in help system.

Upgrading
If you have the old CloudVPS Backupscript installed you should upgrade using the new CloudVPS backup installer:

  • Supported versions for upgrade: CloudVPS Backup version 1.4, 1.5 and 1.6
  • Unsupported versions: CloudVPS Backup version 1.1, 1.2, 1.3, the upgraded version of the CloudVPS Backupscript where the configuration options are in the backupscript itself and the initial release of the CloudVPS Backupscript.

Should you run the unsupported version of the backupscript, please uninstall it by removing the crontab entry and the script itself and install the new script, please refer to the installation instructions below.


Documentation
Online documentation including software requirements is available in PDF format below:
http://download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-manual.pdf


Installation instructions
To start the installation or upgrade procedure, please issue the following from the commandline:

wget -O cloudvps-backup-installer download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-installer.txt
chmod +x cloudvps-backup-installer
./cloudvps-backup-installer

Changelog
The scripts are worked on actively and when new versions are released, a new changelog will be published, the changelogs are found below:

17 aug

CloudVPS backupscript 2.0.0 released

We have released a new version of our backupscript and tools, which brings the scripts to the following versions:

  • Backupscript to 2.0.0
  • Installationscript to 3.0.0
  • Restorescript to 2.0.0

Improvements
Over the last months several improvements have been made to the script, the most important ones are:

  • Better error handling during the rsync process, errors generated by rsync are well explained in the backupscript if one occurs.
  • Added usage of the “nice” binary in combination with SQL dumps to reduce the generated disk I/O.
  • Update mechanism added that will check for updates once a month and the installer also checks for updates every time you run it.
  • The SSH key can be exchanged with the backupserver in case it is lost.
  • Better quota and error reporting system.
  • Added commandline options for updating and uninstalling, other options may be added in the future.
  • Built-in help system.

Upgrading
If you have the old CloudVPS Backupscript installed you should upgrade using the new CloudVPS backup installer:

  • Supported versions for upgrade: CloudVPS Backup version 1.4, 1.5 and 1.6
  • Unsupported versions: CloudVPS Backup version 1.1, 1.2, 1.3, the upgraded version of the CloudVPS Backupscript where the configuration options are in the backupscript itself and the initial release of the CloudVPS Backupscript.

Should you run the unsupported version of the backupscript, please uninstall it by removing the crontab entry and the script itself and install the new script, please refer to the installation instructions below.


Documentation
Online documentation including software requirements is available in PDF format below:
http://download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-manual.pdf


Installation instructions
To start the installation or upgrade procedure, please issue the following from the commandline:

wget -O cloudvps-backup-installer download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-installer.txt
chmod +x cloudvps-backup-installer
./cloudvps-backup-installer

Changelog
The scripts are worked on actively and when new versions are released, a new changelog will be published, the changelogs are found below:

17 aug

CloudVPS backupscript 2.0.0 released

We have released a new version of our backupscript and tools, which brings the scripts to the following versions:

  • Backupscript to 2.0.0
  • Installationscript to 3.0.0
  • Restorescript to 2.0.0

Improvements
Over the last months several improvements have been made to the script, the most important ones are:

  • Better error handling during the rsync process, errors generated by rsync are well explained in the backupscript if one occurs.
  • Added usage of the “nice” binary in combination with SQL dumps to reduce the generated disk I/O.
  • Update mechanism added that will check for updates once a month and the installer also checks for updates every time you run it.
  • The SSH key can be exchanged with the backupserver in case it is lost.
  • Better quota and error reporting system.
  • Added commandline options for updating and uninstalling, other options may be added in the future.
  • Built-in help system.

Upgrading
If you have the old CloudVPS Backupscript installed you should upgrade using the new CloudVPS backup installer:

  • Supported versions for upgrade: CloudVPS Backup version 1.4, 1.5 and 1.6
  • Unsupported versions: CloudVPS Backup version 1.1, 1.2, 1.3, the upgraded version of the CloudVPS Backupscript where the configuration options are in the backupscript itself and the initial release of the CloudVPS Backupscript.

Should you run the unsupported version of the backupscript, please uninstall it by removing the crontab entry and the script itself and install the new script, please refer to the installation instructions below.


Documentation
Online documentation including software requirements is available in PDF format below:
http://download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-manual.pdf


Installation instructions
To start the installation or upgrade procedure, please issue the following from the commandline:

wget -O cloudvps-backup-installer download.cloudvps.com/pub/files/scripts/backup/cloudvps-backup-installer.txt
chmod +x cloudvps-backup-installer
./cloudvps-backup-installer

Changelog
The scripts are worked on actively and when new versions are released, a new changelog will be published, the changelogs are found below:

02 aug

Maintenance Express-Cloud Platform

Startdate: August 9th 2012 07:00:00 (CEST)
Enddate: August 9th 2012 07:30:00 (CEST)

Dear customer,

We will perform a maintenance on our Express-Cloud platform to update our infrastructure configuration.

Affected ranges;

85.17.207.0/24
85.17.214.0/24
85.17.225.0/24
85.17.227.0/24
95.211.32.128/27
82.192.74.0/23
85.17.248.0/23
62.212.77.0/24

No major impact or outage is expected during this maintenance window.
However there is a possibility for a connection reset of 10 minutes.

We do apologize for any inconvenience caused.