Tag Archives: Leaseweb

Leaseweb storing? Alle Leaseweb storingen op een rij. Leaseweb server storingen, Leaseweb peering problemen, Leaseweb hosting storingen. Leaseweb internet problemen. Ook mogelijke peering/routing problemen via Leaseweb worden vermeld en zo ben je altijd op de hoogte van de laatste storingsmeldingen.

Alle Leaseweb storingen op een rij.

Leaseweb server niet bereikbaar? Packet loss server problemen? DDoS? Check eerst hier of er mogelijk een Leaseweb storing gaande is. Probeer niet direct aanpassingen uit te voeren op de server, aan software code of onnodige reboots uit te voeren! Als het gaat om een individuele storing op jouw server of shared webhosting, kan het enkel het probleem verergeren.

Als duidelijk is dat het hoogstwaarschijnlijk enkel op jouw server zit, check dan met monitoring of er wellicht iets intern op de server fout gaat (zoals met htop). Het opnieuw opstarten van de server kan opzich geen kwaad binnen dit scenario. Mocht dat alles niet werken? Check dan altijd met Leaseweb helpdesk of er meer aan de hand is.

20 jun

[Emergency] High volume router maintenance

Startdate: June 21st 2011 07:00:00(CEST)
Enddate: June 21st 2011 07:30:00(CEST)

Dear customer,



We need to replace some modules on one of our high volume routers. Only customers which ip’s are listed below will be impacted when we move their uplink to another module.



During the move which will take a few minutes per ports the servers will be offline.



The maintenance will take place between 7:00 and 7:30 on Tuesday 21 Jun 2011 CET (UTC+1).



The affected IP ranges:



85.17.28.64/26



Kind regards,



Leaseweb NOC

20 jun

Network maintenance 28th June 2011

Aanvangsdatum 28/06/2011 Einddatum 20/06/2011
Aanvangstijd 00.01 uur Eindtijd 01.00 uur
Beschrijving

Dinsdag 28 juni 2011 zal er onderhoud plaatsvinden aan ons netwerk.
Dit onderhoud zal gepleegd worden tussen 00.01 uur en 01.00 uur GMT +2.

Tijdens dit onderhoud verwachten we geen onderbreking van de service.

====================
[English translation]

Tuesday the 28th of June 2011 we will perform maintenance on our network from 00:01 to 01:00 GMT +2.
There is no expected downtime.
Geplaatst op 20/06/2011
Lokatie DC2 datacenter
17 mei

#SOLVED Problems with filer02 (OLD platform) [Update]

Time: May 17th 2011 11:48:00(CEST)
Expected Downtime: Unknown

Affected: Shared storage platform

Reason: Under investigation

*******************************



Dear Customer,



At the moment we experience some troubles in (part of) our storage network. It is part of our OLD storage platform.



We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.



Please be patient while we are working on this problem.



Regards,

LeaseWeb BV



[UPDATE]

Filer01 took over operation, impact on storage usage is minimal. If you experience any problems, please send an email to [email protected].



Regards,

LeaseWeb BV



[UPDATE]

Filer02 is back online all operations returned to normal. If you still experience any problems, please send an email to [email protected].



Regards,

LeaseWeb BV

09 sep

Router software upgrade [Update]

Startdate: September 8th 2009 07:00:00(CEST)
Enddate: September 8th 2009 08:00:00(CEST)

Dear Customer,

We have scheduled a software upgrade of one router.
Six weeks ago we upgraded this router due to some possible bugs in network performance. The currently running version has a bug with memory leaks.
To resolve the memory leaks we will upgrade to a newer version IOS.

The reload of the router should take 5 to 10 minutes.

Affected IP ranges:
62.212.84.0/24
94.75.216.0/23
94.75.220.0/22
94.75.229.0/24
94.75.240.0/24
94.75.246.0/24
94.75.252.0/23
95.211.92.0/23
94.75.234.0/24

Kind regards,

LeaseWeb NOC

[Resolved 7:50] Maintenance is completed and router is now running on new software.

09 sep

cancelled Emergency router software upgrade [Update]

Startdate: September 8th 2009 07:00:00(CEST)
Enddate: September 8th 2009 08:00:00(CEST)

Dear Customer,

We have scheduled a software upgrade of one router.
This router crashed yesterday due to a software crash.

The reload of the router should take 5 to 10 minutes.

Affected IP ranges:
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24

Customers within these ranges will be offline during the reload.

Kind regards,

LeaseWeb NOC

[Update 7 September 2009 13:44] After the router crash we just had the new software is now runnning so we do not have do a reload for this.

18 aug

Core router crs-tc2 software upgrade [Update]

Startdate: September 1st 2009 06:00:00(CEST)
Enddate: September 1st 2009 07:30:00(CEST)

Dear Customer,

During this maintenance window we will reboot the CRS-1 router at Telecity.
The reboot is required to upgrade installed software.

Before the reboot we will reroute all traffic to the core router at location Evoswitch.
No service impact is expected, however there might be a brief period of higher latency during the switchover.

Kind regards,

Leaseweb NOC.