Startdate: March 18th 2010 03:00:00(CEST)
Enddate: March 18th 2010 05:30:00(CEST)

Dear Customer,

Our provider announced maintenance of their circuits to our network. During the maintenance the networks paths used to reach Deutsche Telecom network and DTag customers may change, but no impact is expected, as we will reroute traffic to other links.

The timezone is CET (GMT+1).

Kind regards,

Leaseweb NOC

Startdate: March 14th 2010 00:00:00(CEST)
Enddate: March 14th 2010 06:00:00(CEST)

Dear customer,

Our supplier of our peering connection to Italy will have a maintenance of their equipment and our peering capacity to Italy will be reduced during the maintenance window. No customer impact expected, as we will reroute the excess traffic to different links, however during changing the networks paths and routing tuning you may see short latency increase or small packet loss.

The time zone is CEST (UTC+1).

LeaseWeb – NOC

Time: February 25th 2010 23:35:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

The backup router for evoswitch datahall 1 has crashed.
The primary is running without issues, if you do have problems please let us know through support.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 23:47]
The router is booting up again.

[update 23:58]
10Ge uplink modules are not coming online.
A network engineer is on his way to Evoswitch to troubleshoot/swap hardware replacement.

[update 00:26]
The router has been stable for approx 15 minutes.
Nonetheless we will replace the supervisor module.
Approx 01:00 the router will go down again.

[update 01:04]
The supervisor has been replaced.
Redundancy has been restored.

[update 26 Feb 2010 18:12]
We again experienced a crash. We are replacing the suspected module and will give a update as soon as it’s done.

[update] 26 Feb 2010 19:00]
The module has been replaced.
Redundancy has been restored.

[update 1 March 2010 02:00]
We again experienced a crash.
We are going to replace the power supplies and setup a enhanced monitoring system to troubleshoot the issue

Time: February 25th 2010 23:35:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

The backup router for evoswitch datahall 1 has crashed.
The primary is running without issues, if you do have problems please let us know through support.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 23:47]
The router is booting up again.

[update 23:58]
10Ge uplink modules are not coming online.
A network engineer is on his way to Evoswitch to troubleshoot/swap hardware replacement.

[update 00:26]
The router has been stable for approx 15 minutes.
Nonetheless we will replace the supervisor module.
Approx 01:00 the router will go down again.

[update 01:04]
The supervisor has been replaced.
Redundancy has been restored.

[update 26 Feb 2010 18:12]
We again experienced a crash. We are replacing the suspected module and will give a update as soon as it’s done.

[update] 26 Feb 2010 19:00]
The module has been replaced.
Redundancy has been restored.

Time: February 25th 2010 23:35:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

The backup router for evoswitch datahall 1 has crashed.
The primary is running without issues, if you do have problems please let us know through support.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 23:47]
The router is booting up again.

[update 23:58]
10Ge uplink modules are not coming online.
A network engineer is on his way to Evoswitch to troubleshoot/swap hardware replacement.

[update 00:26]
The router has been stable for approx 15 minutes.
Nonetheless we will replace the supervisor module.
Approx 01:00 the router will go down again.

[update 01:04]
The supervisor has been replaced.
Redundancy has been restored.

[update 26 Feb 2010 18:12]
We again experienced a crash. We are replacing the suspected module and will give a update as soon as it’s done.

Time: February 25th 2010 23:35:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

The backup router for evoswitch datahall 1 has crashed.
The primary is running without issues, if you do have problems please let us know through support.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 23:47]
The router is booting up again.

[update 23:58]
10Ge uplink modules are not coming online.
A network engineer is on his way to Evoswitch to troubleshoot/swap hardware replacement.

[update 00:26]
The router has been stable for approx 15 minutes.
Nonetheless we will replace the supervisor module.
Approx 01:00 the router will go down again.

[update 01:04]
The supervisor has been replaced.
Redundancy has been restored.

Time: February 25th 2010 23:35:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

The backup router for evoswitch datahall 1 has crashed.
The primary is running without issues, if you do have problems please let us know through support.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 23:47]
The router is booting up again.

[update 23:58]
10Ge uplink modules are not coming online.
A network engineer is on his way to Evoswitch to troubleshoot/swap hardware replacement.

[update 00:26]
The router has been stable for approx 15 minutes.
Nonetheless we will replace the supervisor module.
Approx 01:00 the router will go down again.

Time: February 25th 2010 23:35:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

The backup router for evoswitch datahall 1 has crashed.
The primary is running without issues, if you do have problems please let us know through support.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 23:47]
The router is booting up again.

[update 23:58]
10Ge uplink modules are not coming online.
A network engineer is on his way to Evoswitch to troubleshoot/swap hardware replacement.

Startdate: March 11th 2010 00:00:00(CEST)
Enddate: March 11th 2010 06:00:00(CEST)

Peering connection maintenance (Austria)

Dear customer,

Our supplier of our peering connection to Austria will have a maintenance of their equipment and our peering capacity to Austria will be reduced during the maintenance window. No customer impact expected, as we will reroute the excess traffic to different links, however during changing the networks paths and routing tuning you may see short latency increase or small packet loss.

The time zone is CEST (UTC+1).

LeaseWeb – NOC

Startdate: March 7th 2010 00:00:00(CEST)
Enddate: March 7th 2010 06:00:00(CEST)

Peering connection maintenance (Austria)

Dear customer,

Our supplier of our peering connection to Austria will have a maintenance of their equipment and our peering capacity to Austria will be reduced during the maintenance window. No customer impact expected, as we will reroute the excess traffic to different links, however during changing the networks paths and routing tuning you may see short latency increase or small packet loss.

The time zone is CEST (UTC+1).

LeaseWeb – NOC