18 jan

Internal DoS EvoSwitch

Time: January 18th 2010 11:00:00(CEST)
Location: EvoSwitch
Reason: DOS
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Dear Customer,

We experienced an internal DoS on one of our routers located in EvoSwitch. We have stopped this DoS, but we are still investigating.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

11 jan

ADSL DHCP server crash [Update]

Time: January 11th 2010 09:00:00(CEST)
Expected Downtime: Unknown
Location: DHCP server at TeleCity
Affected IP ranges: Unknown
Reason: DHCP server crash
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Dear Customer,

At the moment we experience some troubles in (part of) our DSL network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 10:22]
Our engineer arrived at Telecity, we will update you on any progress made.

[UPDATE 10:43]
Our DHCP server is back up and all services should be restored.
Reason for this outage is a broken harddisk.

07 jan

Cogent maintenance

Startdate: February 7th 2010 00:00:00(CEST)
Enddate: February 7th 2010 08:00:00(CEST)

Dear customer,

Our carrier Cogent announced a maintenance window.

During this maintenance high volume traffic customers may experience high latency on some paths using Cogent, no downtime is expected.

Best regards,

LeaseWeb – NOC

07 jan

Darkfiber carrier maintenance

Startdate: January 26th 2010 22:00:00(CEST)
Enddate: January 27th 2010 06:00:00(CEST)

Dear customer,

One of our darkfiber carriers announced a maintenance which is affecting our rings.
During this maintenance traffic will be rerouted, no impact is expected.

There could be some short periods of packetloss while OSPF reconverges over the alternative path.

Best regards,

LeaseWeb – NOC

07 jan

Cogent maintenance [Update]

Startdate: January 8th 2010 22:00:00(CEST)
Enddate: January 9th 2010 06:00:00(CEST)

Dear customer,

Due to the darkfiber carrier maintenance our connections with our carrier Cogent will be affected.

During this maintenance volume traffic customers may experience temporarily higher latency on some paths.

Our apologies for any caused inconvenience.

Best regards,

LeaseWeb – NOC

[UPDATE]This maintenance has been postponed by our supplier. When we have a new date we will place a new NOC posting.

07 jan

Darkfiber supplier maintenance [Update]

Startdate: January 8th 2010 22:00:00(CEST)
Enddate: January 9th 2010 06:00:00(CEST)

Dear customer,

One of our darkfiber suppliers announced a maintenance which is affecting our rings.
During this maintenance traffic will be rerouted, no impact is expected.

There could be some short periods of packetloss while OSPF reconverges over the alternative path.

Best regards,

LeaseWeb – NOC

[UPDATE]This maintenance has been postponed by our supplier. When we have a new date we will place a new NOC posting.

06 jan

Emergency network reconfiguration [Update]

Time: January 6th 2010 15:30:00(CEST)
Expected Downtime: None
Location: Evoswitch
Affected IP ranges: 85.17.80.0/22
Reason: reconfiguration/upgrade
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Dear Customer,

Due to sudden increased capacity requirements, we will carry out an upgrade of the network segment containing the IP prefix range 85.17.80.0/22. As more network paths are added, there may be latency changes introduced during the upgrade. We do not expect any further impacts out of the scope of this change.

Regards,
LeaseWeb BV

[Update 20:45]
The upgrade has been finished.

06 jan

Emergency network reconfiguration

Time: January 6th 2010 15:30:00(CEST)
Expected Downtime: None
Location: Evoswitch
Affected IP ranges: 85.17.80.0/22
Reason: reconfiguration/upgrade
*******************************

Dear Customer,

Due to sudden increased capacity requirements, we will carry out an upgrade of the network segment containing the IP prefix range 85.17.80.0/22. As more network paths are added, there may be latency changes introduced during the upgrade. We do not expect any further impacts out of the scope of this change.

Regards,
LeaseWeb BV

04 jan

Darkfiber carrier maintenance

Startdate: February 7th 2010 00:00:00(CEST)
Enddate: February 7th 2010 08:00:00(CEST)

Dear customer,

One of our carriers announced us a big maintenance, during this maintenance some of our ports to our peering exchanges in Frankfurt/Stockholm and Brussels will be affected.

We will reroute the traffic over our other links, customers may experience small packet losses during the rerouting of the traffic.

Best regards,

LeaseWeb – NOC

04 jan

Cogent maintenance

Startdate: January 8th 2010 22:00:00(CEST)
Enddate: January 9th 2010 06:00:00(CEST)

Dear customer,

Due to the darkfiber carrier maintenance our connections with our carrier Cogent will be affected.

During this maintenance volume traffic customers may experience temporarily higher latency on some paths.

Our apologies for any caused inconvenience.

Best regards,

LeaseWeb – NOC