Startdate: January 8th 2010 22:00:00(CEST)
Enddate: January 9th 2010 06:00:00(CEST)

Dear customer,

One of our darkfiber suppliers announced a maintenance which is affecting our rings.
During this maintenance traffic will be rerouted, no impact is expected.

There could be some short periods of packetloss while OSPF reconverges over the alternative path.

Best regards,

LeaseWeb – NOC

Time: December 25th 2009 08:00:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Since this router is a standby router most customers will not experience any problems.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 8:30] We have rebooted this router, and all traffic has been restored. We will investigate the cause of this issue.

[UPDATE 10:10] The router experienced the same problems again, we have reloaded the router again so the the router will stay online till our engineer arrives. We are preparing a module replacement, and will do this when the engineer arrives.

[UPDATE 11:20] Our engineer arrived at EvoSwitch and we now continue with replacing the faulty module.

[UPDATE 12:00] Our engineer replaced the faulty module successfully and the router is online again.

[UPDATE 13:00] The router is still experiencing issues, we are still investigating. When we have an update we will update the NOC page.

[UPDATE 14:30] One module in this router was ‘poisoning’ the other modules, after we replaced this module the problems dissapeared. Our apologies for any caused inconvenience.

Time: December 25th 2009 08:00:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Since this router is a standby router most customers will not experience any problems.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 8:30] We have rebooted this router, and all traffic has been restored. We will investigate the cause of this issue.

[UPDATE 10:10] The router experienced the same problems again, we have reloaded the router again so the the router will stay online till our engineer arrives. We are preparing a module replacement, and will do this when the engineer arrives.

[UPDATE 11:20] Our engineer arrived at EvoSwitch and we now continue with replacing the faulty module.

[UPDATE 12:00] Our engineer replaced the faulty module successfully and the router is online again.

[UPDATE 13:00] The router is still experiencing issues, we are still investigating. When we have an update we will update the NOC page.

Time: December 25th 2009 08:00:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Since this router is a standby router most customers will not experience any problems.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 8:30] We have rebooted this router, and all traffic has been restored. We will investigate the cause of this issue.

[UPDATE 10:10] The router experienced the same problems again, we have reloaded the router again so the the router will stay online till our engineer arrives. We are preparing a module replacement, and will do this when the engineer arrives.

[UPDATE 11:20] Our engineer arrived at EvoSwitch and we now continue with replacing the faulty module.

[UPDATE 12:00] Our engineer replaced the faulty module successfully and the router is online again.

Time: December 25th 2009 08:00:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Since this router is a standby router most customers will not experience any problems.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 8:30] We have rebooted this router, and all traffic has been restored. We will investigate the cause of this issue.

[UPDATE 10:10] The router experienced the same problems again, we have reloaded the router again so the the router will stay online till our engineer arrives. We are preparing a module replacement, and will do this when the engineer arrives.

[UPDATE 11:20] Our engineer arrived at EvoSwitch and we now continue with replacing the faulty module.

Time: December 25th 2009 08:00:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Since this router is a standby router most customers will not experience any problems.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 8:30] We have rebooted this router, and all traffic has been restored. We will investigate the cause of this issue.

[UPDATE 10:10] The router experienced the same problems again, we have reloaded the router again so the the router will stay online till our engineer arrives. We are preparing a module replacement, and will do this when the engineer arrives.

Time: December 25th 2009 08:00:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Since this router is a standby router most customers will not experience any problems.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 8:30] We have rebooted this router, and all traffic has been restored. We will investigate the cause of this issue.

Time: December 24th 2009 08:10:00(CEST)
Expected Downtime:Unknown
Location: EvoSwitch
Affected ranges : 94.75.218.0/23
94.75.232.0/24
94.75.250.0/24

*******************************

Dear Customer,

At the moment we experience some troubles with one of routers. Engineer onsite is checking the router at the moment.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 08:23] We had to reboot this router as it was crashed. Currently all connections are online again and traffic is restoring. We are still investigating the cause of this issue.