Startdate: August 13th 2009 00:00:00(CEST)
Enddate: August 13th 2009 01:59:00(CEST)

Dear customer,

Our carrier Global Crossing announced a maintenance on some of our uplinks with them.

During this maintenance customers may experience temporarily higher latency on some paths.

We don’t expect any downtime as our core routers will reroute traffic towards our other carriers.

Best regards,

LeaseWeb – NOC

Timezone is CEST

Time: July 30th 2009 00:25:00(CEST)
Expected Downtime: Unknown
Location: Nikhef
Reason: Power failure / Under investigation
*******************************

Dear Customer,

We have received notification that our routers at nikhef location have lost one of their power feeds.

All routers have dual power supplies and power feeds.

However there might be complications when the DC engineers resolve this issue.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 01:45]
Engineer is onsite and investigating.

[update 02:01]
The engineer has found the cause and has restored power to both feeds. We still need to replace one faulty power supply. The engineer will pick this up now at our office and go back to replace it. No impact to customers is expected.

[update 04:45]
Engineer is onsite and replaced the faulty power supply.
All redundancy is restored.

Time: July 30th 2009 00:25:00(CEST)
Expected Downtime: Unknown
Location: Nikhef
Reason: Power failure / Under investigation
*******************************

Dear Customer,

We have received notification that our routers at nikhef location have lost one of their power feeds.

All routers have dual power supplies and power feeds.

However there might be complications when the DC engineers resolve this issue.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 01:45]
Engineer is onsite and investigating.

[update 02:01]
The engineer has found the cause and has restored power to both feeds. We still need to replace one faulty power supply. The engineer will pick this up now at our office and go back to replace it. No impact to customers is expected.

Time: July 30th 2009 00:25:00(CEST)
Expected Downtime: Unknown
Location: Nikhef
Reason: Power failure / Under investigation
*******************************

Dear Customer,

We have received notification that our routers at nikhef location have lost one of their power feeds.

All routers have dual power supplies and power feeds.

However there might be complications when the DC engineers resolve this issue.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

Time: July 24th 2009 06:20:00(CEST)
Dear Customer,

At the moment we experience a problem with our storage switch.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 08:00]
We switch everything to our backup switch. We are currently seeing problems with some virtual machines on our storage platform. We are now bringing back VM’s one by one.

[update 10:45]

The issue seems resolved. Everything should be working normally again.
Please contact us by telephone or through email (support@..), if you still have any issues.

Regards,
LeaseWeb BV

Time: July 24th 2009 06:20:00(CEST)
Dear Customer,

At the moment we experience a problem with our storage switch.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 08:00]
We switch everything to our backup switch. We are currently seeing problems with some virtual machines on our storage platform. We are now bringing back VM’s one by one.

[update 10:45]

The issue seems resolved. Everything should be working normally again.
Please contact us by telephone or through email (support@..), if you still have any issues.

Regards,
LeaseWeb BV

Time: July 24th 2009 06:20:00(CEST)
Dear Customer,

At the moment we experience a problem with our storage switch.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 08:00]
We switch everything to our backup switch. We are currently seeing problems with some virtual machines on our storage platform. We are now bringing back VM’s one by one.

Time: July 24th 2009 06:20:00(CEST)
Dear Customer,

At the moment we experience a problem with our storage switch.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

Startdate: August 6th 2009 00:00:00(CEST)
Enddate: August 6th 2009 03:00:00(CEST)

Dear customer,

Due to a ring migration we need to announce the following maintenance window.

No network problems are expected, traffic will be rerouted to other links, however during switching the network paths there may be a temporary increase of RTT or some smaller delays.

We will update our NOC during the maintenance.

Best regards,

LeaseWeb – NOC