Time: January 15, 2015 11:15:00 (CET)
Dear LeaseWeb customer,

We have experienced connectivity issues on a section of our network in the Schuberg Philis and Esynet data centers (AMS-11,AMS-12). You might have experienced packet loss or latency if you are located in the AMS-11 or AMS-12 location. The network issues were caused by a DDoS attack and the attack was mitigated. Connectivity should now be restored.

Time: January 15, 2015 11:15:00 (CET)
Dear LeaseWeb customer,

We have experienced connectivity issues on a section of our network in the Schuberg Philis and Esynet data centers (AMS-11,AMS-12). You might have experienced packet loss or latency if you are located in the AMS-11 or AMS-12 location. The network issues were caused by a DDoS attack and the attack was mitigated. Connectivity should now be restored.

Time: January 9, 2015 14:00:00 (CET)
Dear LeaseWeb Customer,

We are experiencing connectivity issues on a section of our network in the Netherlands and Germany data centers.

We are investigating the cause of this issue and we will update you as soon as we have more information.

—–
Update 1:
We found that we are currently advertising too many prefixes which is causing connectivity issues. We are working on a solution.

Time: January 7, 2015 09:00:00 (CET)
Dear LeaseWeb customer,

[UPDATE] We found the root cause of the issue and we are working on a fix now. Besides datagraphs, we also noticed that the disable/enable switchport functionality is not working as result of this bug.

Due to a bug in our Self Service Center, it is currently not possible to view datagraphs for your Bare Metal Server or Colocation service.

We are investigating the cause of this issue, we will update you again as soon as we have more information.

Our apologies for the inconvenience caused.

Time: January 1, 2015 13:46:00 (CET)
Dear Customer,

We encountered an unexpected issue with our storage system and together with the supplier we are looking into the main reason for that issue. The system is now stable again.

We try to minimize any impact, however you might experience IO issues or your Virtual Server being in read-only.

You can try to fix your Virtual Server performing a 'Reboot' process.

If you are encountering issues please send in a ticket to [email protected]

Time: December 27, 2014 17:15:00 (CEST)
Dear LeaseWeb Customer,

We have experienced connectivity issues on a section of our network due to a software error on our router in the USA WDC data center.
The issue caused outgoing traffic to drop.
The router has stable again all traffic is back to normal.

We will investigate why it happened with our vendors and a update will be posted a.s.a.p.

Affected ranges:

108.59.0.0/20
162.210.192.0/21
185.28.70.0/24
192.96.200.0/21
198.7.56.0/21
199.58.84.0/22
199.115.112.0/21
207.244.64.0/18
2604:9A00:2100::/40

…………

89.144.17.0/24
91.242.214.0/23
162.219.212.0/22
208.64.45.0/24
212.7.200.0/24

Time: December 11, 2014 10:45:00 (CET)
Dear customer,

We have experienced brief connectivity issues on a section of our network in the AMS-01 data center due to a DDoS attack. You might have experienced packet loss or latency if you are located in the AMS-01 location.

The attack was mitigated quickly and connectivity should be restored.

Affected ranges:
5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
94.75.192.0/18
95.211.0.0/19
62.212.69.224/27
62.212.75.0/24
77.81.240.0/21
82.192.87.0/24
82.192.88.0/24
87.236.96.0/21
90.156.224.0/20
91.215.136.0/22
91.217.72.0/23
94.124.56.0/21
145.255.128.0/21
185.24.172.0/23
185.24.175.128/25
185.34.68.0/22
185.71.60.0/22
193.27.72.0/23
193.107.18.0/24
212.7.192.128/25
212.7.193.128/25
212.7.195.192/26
212.7.196.192/26
212.7.208.0/24
212.7.214.128/25
2001:1AF8:4400::/40
2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64

Time: December 7, 2014 08:00:00 (CET)
Dear LeaseWeb Customer,

We have experienced connectivity issues on a section of our network in the AMS-01 data center between 08:00 and 08:15 CET. You might have experienced packet loss or latency if you are located in the AMS-01 location.

The investigation is still ongoing, an update with more information will follow soon.

Time: December 7, 2014 03:19:00 (CET)
Dear Customer,

We are experiencing issues in part of our infrastructure in our Fra-10 location. We are investigating cause of the issue.

Below ip ranges are being affected.
46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
37.58.56.0/22
37.58.60.0/24
217.73.56.0/21
185.17.120.0/22
185.49.68.0/23
2A01:9260:100::/40
2A00:C98:2030::/44