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Time: December 7, 2014 01:07:00 (CET)
Dear Customer,
We are experiencing issues in part of our virtual and cloud servers network in our AMS-01 NL location.
We are investigating cause of the issue.
We will do our utmost to solve this issue as soon as possible.
Time: December 6, 2014 21:21:00 (CEST)
We are experiencing issues in part of our infrastructure in our Fra-10 location.
We are investigating cause of the issue.
Below ip ranges are being affected.
46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
37.58.56.0/22
37.58.60.0/24
217.73.56.0/21
185.17.120.0/22
185.49.68.0/23
2A01:9260:100::/40
2A00:C98:2030::/44
Time: December 11, 2014 11:35:00 (CET)
Dear Customer,
In our AMS-01 datacenter 1 of our High volume experienced a blade crash which caused connectivity loss.
The blade has been replaced and connectivity has been restored.
Below ip ranges were affected.
85.17.190.0/23
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.90.0/24
95.211.88.0/22
85.17.72.0/23
82.192.78.0/24
85.17.172.0/24
146.185.210.0/23
190.105.193.0/24
188.211.239.0/24
188.241.65.0/24
Please contact our support department if you still experience issues.
Time: December 6, 2014 05:10:00 (CET)
Dear Customer,
We are experiencing issues in part of our infrastructure in our Fra-10 location.
We are investigating cause of the issue.
Below ip ranges are being affected.
46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
37.58.56.0/22
37.58.60.0/24
217.73.56.0/21
185.17.120.0/22
185.49.68.0/23
2A01:9260:100::/40
2A00:C98:2030::/44
Time: December 4, 2014 10:00:00 (CET)
Dear LeaseWeb Customer,
We are currently experiencing a hardware failure on our LeaseWeb Redirect Server. As result of this failure, re-directions to your websites are not working at the moment.
Our engineers are on-site to replace the hardware, we will keep you updated through this NOC posting.
We apologize for any inconvenience this hardware failure might cause.
Time: December 2, 2014 02:20:00 (CET)
Dear LeaseWeb Customer,
We have experienced connectivity issues on a section of our network in the AMS-01 data center. You might have experience packet loss or latency if you are located in the AMS-01 location.
Network issues were caused by a DDoS attack and the attack was mitigated. Connectivity should be restored.
Time: December 1, 2014 10:06:00 (CET)
Dear Customer,
At this moment we are experiencing difficulties in part of our LeaseWeb CloudServer platform.
We do our utmost to solve this issue as soon as possible.
Time: November 28, 2014 11:30:00 (CEST)
Dear LeaseWeb Customer,
We are experiencing connectivity issues on a section of our network in the AMS-01 data center. We are currently working on resolving this issue. You might experience packet loss or latency when your network is in the affected ranges.
An update will follow once we have more information.
Affected ranges:
37.48.98.0/24
89.144.18.0/24
95.211.94.0/23
95.211.168.0/21
95.211.184.0/21
95.211.192.0/21
95.211.224.0/21
95.211.240.0/22
145.255.129.0/24
179.43.174.128/26
185.17.184.0/23
185.17.186.0/24
185.17.187.0/24
212.7.198.0/24
212.114.56.0/23
2001:1af8:4020::/44
Time: November 26, 2014 15:30:00 (CET)
Dear LeaseWeb Customer,
We are currently experiencing connectivity issues on a section of our network due to a large DDoS attack in AMS-01 data center. You may experience packet loss or higher latency. At the moment we are working on resolving this issue.
The following network prefixes are possibly affected:
5.79.80.0/21
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
146.185.0.0/23
179.43.173.128/25
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
2001:1af8:4010::/44
We expect that the issue will have been resolved in the next few minutes. You will be updated through this NOC posting.
Time: November 26, 2014 12:20:00 (CET)
Dear Leaseweb Customer,
[UPDATE 12:30]
Connectivity has been fully restored since 12:30 CET. Should you still experience issues, please open a ticket with support.
Currently we are experiencing packet loss and/or higher latency to/from specific networks due to an issue with one of our peering providers. Many connections which are routed via this peering connection are affected. We expect that the issue will have been resolved in the next few minutes. You will be updated trough this NOC posting.