Time: August 13, 2014 12:29:00 (CEST)
Dear Customers,

After yesterday's emergency maintenance two of our core routers did not have a full routing table any more and traffic to/from some destinations was black-holed.
The issue is now fixed.
All customers on our premium setup in Germany were affected.

Affected ranges
46.165.192.0/22
46.165.204.0/23
46.165.212.0/22
46.165.216.0/22
46.165.224.0/22
46.165.236.0/22
91.109.24.0/22
185.23.16.0/23
193.104.219.0/24
2A00:C98:2100::/44
2A00:C98:2200::/40

Our apologies for the inconvenience.

Time: August 16, 2014 22:27:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01.

The following network prefixes might have been affected:

82.192.64.0/23
83.149.102.0/23
95.211.72.0/21
95.211.106.0/23
95.211.108.0/22
95.211.112.0/20
95.211.134.0/23
95.211.160.0/23
95.211.176.0/21
95.211.216.0/21
95.211.232.0/21
37.48.96.0/23
2001:1AF8:4500::/40

…………

31.186.170.0/24
37.61.232.0/24
46.226.192.0/22
62.212.75.128/26
82.192.64.0/23
92.114.86.0/23
94.177.98.0/23
109.70.12.0/22
188.95.136.0/23
212.7.200.0/22
212.7.214.0/24
190.105.195.0/24
2A01:9400:1::/48
2A02:40C0:2::/48
2A02:4900::/44

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: August 19, 2014 16:55:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01.

The following network prefixes might have been affected:

94.75.192.0/19
94.75.192.0/20
94.75.208.0/21
94.75.224.0/21
94.75.233.0/24
94.75.240.0/20
94.75.235.0/24
95.211.0.0/19
212.7.192.128/25
212.7.193.128/25
212.7.208.0/24
94.124.56.0/21
62.212.75.0/24
87.236.96.0/21
90.156.224.0/20
82.192.87.0/24
82.192.88.0/24
46.182.176.0/22
77.81.240.0/21
212.7.214.0/24
185.24.172.0/23
145.255.128.0/21
185.24.175.128/25
212.7.196.0/26
212.7.196.192/26
37.1.144.0/22
185.34.68.0/22
193.27.72.0/23
91.215.136.0/22
91.217.72.0/23
212.7.195.192/26
62.212.69.224/27
94.75.238.0/23

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

Today morning between 10:25 -10:40 due to a high-magnitude DDoS attack our customers in AMS-01 location might have experienced high latency and packet loss. The incoming DDoS attack was filtered and traffic level/connectivity is restored. We apologize for the inconvenience.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

We experiencing high latency and packet loss due to a DDoS in part of our network in AMS-01. The following network prefixes may are affected:

80.253.248.0/22
85.17.120.0/21
85.17.12.0/23
85.17.20.0/22
85.17.76.0/22
85.17.80.0/22
85.17.4.0/24
95.211.162.0/23
95.211.102.0/23
109.234.33.0/24
178.208.94.0/24
178.22.122.0/24
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2001:1AF8:40E0::/44

We are working to mitigate/filter the incoming DDoS. Updates will follow through this NOC posting.

[UPDATE 10:50]
The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: August 22, 2014 10:44:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01. The following network prefixes might have been affected:

5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
62.212.75.0/24
77.81.240.0/21
82.192.87.0/24
87.236.96.0/21
90.156.224.0/20
91.217.72.0/23
94.75.192.0/18
94.124.56.0/21
95.211.0.0/19
145.255.128.0/21
193.107.18.0/24
212.7.193.128/25
212.7.192.128/25

2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64
2001:1AF8:4400::/40

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 1, 2014 03:30:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to a DDoS attack in part of our High Volume Network in AMS-01. The following network prefixes might have been affected:

82.150.152.0/25
82.150.152.192/26
95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24

2001:1AF8:4050::/44

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 1, 2014 11:35:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to a DDoS attack in part of our High Volume Network in AMS-01. The following network prefixes might have been affected:

82.150.152.0/25
82.150.152.192/26
95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24

2001:1AF8:4050::/44

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 2, 2014 10:35:00 (CEST)
Dear Leaseweb Customer, We experienced high latency and packet loss due to a DDoS attack in part of our Network in AMS-01. The following network prefixes might have been affected:

5.79.80.0/21
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
146.185.0.0/23
179.43.173.128/25
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24

2001:1af8:4010::/44
2001:1AF8:4600::/40

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 2, 2014 15:00:00 (CEST)
Dear LeaseWeb Customer,

[UPDATE] The connection to our phone system was restored around 15:35 CEST. Our apologies for the inconvenience caused.

We are currently experiencing problems with our external phone system. As a result of that, the connection to LeaseWeb's phone numbers might not be correctly established.

If you need immediate support on your service, please open a ticket via the LeaseWeb Self Service Center.