Category Archives: Leaseweb

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22 aug

[NL, AMS-01] Connectivity Issues

Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

Today morning between 10:25 -10:40 due to a high-magnitude DDoS attack our customers in AMS-01 location might have experienced high latency and packet loss. The incoming DDoS attack was filtered and traffic level/connectivity is restored. We apologize for the inconvenience.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

22 aug

[NL, AMS-01] Connectivity Issues

Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

Today between 10:25 – 10:40 CEST due to a high-magnitude DDoS attack our customers in AMS-01 location might have experienced high latency and packet loss. The incoming DDoS attack was filtered and traffic level/connectivity is restored. We apologize for the inconvenience.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

22 aug

[NL, AMS-01] High Volume Connectivity Issues [Update]

Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

We experiencing high latency and packet loss due to a DDoS in part of our network in AMS-01. The following network prefixes may are affected:

80.253.248.0/22
85.17.120.0/21
85.17.12.0/23
85.17.20.0/22
85.17.76.0/22
85.17.80.0/22
85.17.4.0/24
95.211.162.0/23
95.211.102.0/23
109.234.33.0/24
178.208.94.0/24
178.22.122.0/24
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2001:1AF8:40E0::/44

We are working to mitigate/filter the incoming DDoS. Updates will follow through this NOC posting.

[UPDATE 10:50]
The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

22 aug

[NL, AMS-01] Premium Network Connectivity Issues

Time: August 22, 2014 10:44:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01. The following network prefixes might have been affected:

5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
62.212.75.0/24
77.81.240.0/21
82.192.87.0/24
87.236.96.0/21
90.156.224.0/20
91.217.72.0/23
94.75.192.0/18
94.124.56.0/21
95.211.0.0/19
145.255.128.0/21
193.107.18.0/24
212.7.193.128/25
212.7.192.128/25

2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64
2001:1AF8:4400::/40

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

19 aug

[NL, AMS-01] Premium Network connectivity issue

Time: August 19, 2014 16:55:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01.

The following network prefixes might have been affected:

94.75.192.0/19
94.75.192.0/20
94.75.208.0/21
94.75.224.0/21
94.75.233.0/24
94.75.240.0/20
94.75.235.0/24
95.211.0.0/19
212.7.192.128/25
212.7.193.128/25
212.7.208.0/24
94.124.56.0/21
62.212.75.0/24
87.236.96.0/21
90.156.224.0/20
82.192.87.0/24
82.192.88.0/24
46.182.176.0/22
77.81.240.0/21
212.7.214.0/24
185.24.172.0/23
145.255.128.0/21
185.24.175.128/25
212.7.196.0/26
212.7.196.192/26
37.1.144.0/22
185.34.68.0/22
193.27.72.0/23
91.215.136.0/22
91.217.72.0/23
212.7.195.192/26
62.212.69.224/27
94.75.238.0/23

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

16 aug

[NL, AMS-01] Premium Network connectivity issue

Time: August 16, 2014 22:27:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01.

The following network prefixes might have been affected:

82.192.64.0/23
83.149.102.0/23
95.211.72.0/21
95.211.106.0/23
95.211.108.0/22
95.211.112.0/20
95.211.134.0/23
95.211.160.0/23
95.211.176.0/21
95.211.216.0/21
95.211.232.0/21
37.48.96.0/23
2001:1AF8:4500::/40

…………

31.186.170.0/24
37.61.232.0/24
46.226.192.0/22
62.212.75.128/26
82.192.64.0/23
92.114.86.0/23
94.177.98.0/23
109.70.12.0/22
188.95.136.0/23
212.7.200.0/22
212.7.214.0/24
190.105.195.0/24
2A01:9400:1::/48
2A02:40C0:2::/48
2A02:4900::/44

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

13 aug

[DE, FRA-10] Premium Network status update

Time: August 13, 2014 12:29:00 (CEST)
Dear Customers,

After yesterday's emergency maintenance two of our core routers did not have a full routing table any more and traffic to/from some destinations was black-holed.
The issue is now fixed.
All customers on our premium setup in Germany were affected.

Affected ranges
46.165.192.0/22
46.165.204.0/23
46.165.212.0/22
46.165.216.0/22
46.165.224.0/22
46.165.236.0/22
91.109.24.0/22
185.23.16.0/23
193.104.219.0/24
2A00:C98:2100::/44
2A00:C98:2200::/40

Our apologies for the inconvenience.

12 aug

[NL, AMS-01] High volume router emergency reboot. [Update]

Time: August 12, 2014 13:29:00 (CEST)
Dear Customers,

The following prefixes will momentarily experience brief connectivity interruptions. The respective high-volume router will have to be reloaded due to an emergency maintenance:

94.75.236.0/23
95.211.80.0/21
95.211.96.0/22
95.211.100.0/23
85.17.74.0/23
2001:1AF8:4060::/44
46.243.6.0/23
109.69.56.0/22
179.43.174.0/25
192.36.61.0/24
212.7.196.0/23
212.7.199.0/24
212.7.209.0/24

Update at 13:45
The router has successfully been rebooted and we expect traffic to be back to normal. We will be performing additional checkups. If you still experience connectivity issues, please contact us under [email protected]

12 aug

[DE, FRA-10] High volume router emergency reboot.

Time: August 12, 2014 13:39:00 (CEST)
Dear Customers:

The following prefixes will momentarily experience brief connectivity interruptions. Their respective high-volume routers will have to be reloaded due to an emergency maintenance:

46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
5.61.32.0/20
37.1.192.0/21
37.1.216.0/21
46.165.208.0/22
46.165.206.0/23
46.165.232.0/22
37.58.48.0/22
2A00:C98:2020::/44
46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
37.58.56.0/22
37.58.60.0/24
2A00:C98:2030::/44
217.73.56.0/21
185.17.120.0/22
185.49.68.0/23
2A01:9260:100::/40

12 aug

[NL, AMS-01] High volume router emergency reboot.

Time: August 12, 2014 13:29:00 (CEST)
Dear Customers,

The following prefixes will momentarily experience brief connectivity interruptions. The respective high-volume router will have to be reloaded due to an emergency maintenance:

94.75.236.0/23
95.211.80.0/21
95.211.96.0/22
95.211.100.0/23
85.17.74.0/23
2001:1AF8:4060::/44
46.243.6.0/23
109.69.56.0/22
179.43.174.0/25
192.36.61.0/24
212.7.196.0/23
212.7.199.0/24
212.7.209.0/24