Startdate: February 18, 2014 06:00:00 (CET)
Enddate: February 17, 2014 09:00:00 (CET)

Dear LeaseWeb Customer,

Maintenance activity:
To improve the quality of our network services, we will migrate a router within one of our router setups.

Maintenance window:

Tuesday February 18, 2014, 06:00 (CET) / Tuesday February 18, 2014, 09:00 (CET)
Tuesday February 18, 2014, 05:00 AM (UTC) / Tuesday February 18, 2014, 08:00 AM (UTC)

During this 3-hours maintenance window, the IP ranges shown below might be disconnected for up to 30 minutes while being migrated to the new router setup.

Affected ranges:

5.79.64.0/27
5.79.64.64/26
5.79.64.32/27
5.79.64.128/27
5.79.65.192/26
37.48.69.192/27
37.48.76.0/27
5.79.66.0/26
5.79.78.160/27
185.30.232.0/24
185.30.233.0/24
185.30.234.0/24
185.30.235.0/24
5.79.77.160/27
5.79.77.192/27
5.79.77.224/27
5.79.78.0/27
37.48.64.128/26
37.48.66.224/27
5.79.76.224/27
37.48.72.128/27
5.79.78.192/27
5.79.69.224/28
37.49.224.0/24

2001:1af8:4700:a000::/64
2001:1af8:4700:a001::/64
2001:1af8:4700:a002::/64
2001:1af8:4700:a00c::/64
2001:1af8:4700:a00d::/64
2001:1af8:4700:a03e::/64
2001:1af8:4700:a039::/64
2001:1af8:4700:a03a::/64
2001:1af8:4700:a03b::/64
2001:1af8:4700:a03c::/64
2001:1af8:4700:a042::/64
2001:1af8:4700:a038::/64
2001:1af8:4700:a03f::/64
2001:1af8:4700:a047::/64
2001:1af8:4700:a02f::/64
2001:1af8:4700:a030::/64
2001:1af8:4700:a034::/64
2001:1af8:4700:a035::/64

We will monitor our platform to ensure that everything is running properly after the maintenance.

For further information, please contact [email protected].

Thank you for your time.

Startdate: February 19, 2014 07:00:00 (CET)
Enddate: February 18, 2014 09:00:00 (CET)

Dear LeaseWeb Customer,

Maintenance activity:
To improve the quality of our network services, we will migrate a router within one of our router setups.

Maintenance window:

Wednesday February 19, 2014, 07:00 (CET) / Wednesday February 19, 2014, 09:00 (CET)
Wednesday February 19, 2014, 06:00 AM (UTC) / Wednesday February 19, 2014, 08:00 AM (UTC)

During this 3-hours maintenance window, the IP ranges shown below might be disconnected for up to 30 minutes while being migrated to the new router setup.

Affected ranges:

5.79.64.192/27
5.79.66.96/27
5.79.67.128/26
5.79.68.0/27
5.79.76.192/27
37.48.70.192/28
37.48.70.240/28
37.48.70.208/28
37.48.70.224/28
37.48.71.192/26
37.48.72.32/27
5.79.69.192/27
37.48.70.64/27
5.79.73.192/26
5.79.74.0/26

2001:1af8:4700:a004::/64
2001:1af8:4700:a00f::/64
2001:1af8:4700:a048::/64
2001:1af8:4700:a049::/64
2001:1af8:4700:a04d::/64
2001:1af8:4700:a01b::/64
2001:1af8:4700:a02d::/64
2001:1af8:4700:a02e::/64

We will monitor our platform to ensure that everything is running properly after the maintenance.

For further information, please contact [email protected].

Thank you for your time.

Startdate: February 5, 2014 07:00:00 (CET)
Enddate: February 5, 2014 08:30:00 (CET)

Dear LeaseWeb Customer,

We will perform maintenance on our Self Service Center and LeaseWeb.com website.

During this time, the Self Service Center cannot be accessed, and the LeaseWeb.com website might be unavailable.

For further information please contact [email protected].

We apologize for any inconvenience this may cause.

Startdate: February 11, 2014 06:00:00 (CET)
Enddate: February 11, 2014 06:30:00 (CET)

Dear Customer,

To guarantee the quality of our network we are undertaking this maintenance.

We will perform a software upgrade on the MPLS/Metro router in AMS01. During this maintenance customers that have a metro terminating at AMS01 will notice down-time during the software upgrade. Expected down-time is 30 minutes.

For further information, please contact [email protected].

Time: January 31, 2014 13:54:00 (CET)
Dear Customer,

We have experienced a member of the redundant firewall cluster failing. Depending on were you are connected you might experienced degraded performance or packet-loss.

We are investigating and updates will follow.

Possible affected ranges:
95.211.65.0/25
95.211.65.128/26
95.211.67.192/27
95.211.68.0/26
95.211.42.128/27
82.192.76.64/26
95.211.69.0/27
85.17.243.192/27
95.211.71.128/27
94.75.198.160/27

Update at 18:51
During the replacement of the member, we encountered a software bug. The replacement was canceled due to this and postponed to a later time. We aim to replace the failed member this evening, however further testing is needed to avoid down-time. Due to this it might be that replacement will be done tomorrow evening instead. Further updates will be posted on the leasewebnoc.com webpage.

Update 01/02/2014 23:50
The failed unit has been replaced. We have done several tests to make sure failover is working again.

Time: January 31, 2014 13:54:00 (CET)
Dear Customer,

We have experienced a member of the redundant firewall cluster failing. Depending on were you are connected you might experienced degraded performance or packet-loss.

We are investigating and updates will follow.

Possible affected ranges:
95.211.65.0/25
95.211.65.128/26
95.211.67.192/27
95.211.68.0/26
95.211.42.128/27
82.192.76.64/26
95.211.69.0/27
85.17.243.192/27
95.211.71.128/27
94.75.198.160/27

Update at 18:51
During the replacement of the member, we encountered a software bug. The replacement was canceled due to this and postponed to a later time. We aim to replace the failed member this evening, however further testing is needed to avoid down-time. Due to this it might be that replacement will be done tomorrow evening instead. Further updates will be posted on the leasewebnoc.com webpage.

Startdate: February 1, 2014 23:30:00 (CET)
Enddate: February 2, 2014 00:30:00 (CET)

Dear LeaseWeb Customer,

We will perform maintenance on our shared firewall cluster to restore redundancy.

This maintenance could impact the servers behind the firewall cluster causing a short loss of connection.

This maintenance only affects the servers that are have an ip within the subnets listed below:
Possible affected ranges:
95.211.65.0/25
95.211.65.128/26
95.211.67.192/27
95.211.68.0/26
95.211.42.128/27
82.192.76.64/26
95.211.69.0/27
85.17.243.192/27
95.211.71.128/27
94.75.198.160/27

We will monitor our platform to ensure that everything is running properly after the maintenance.

If you need further information, please open a ticket via the LeaseWeb Self Service Center, or contact us at [email protected].

We apologize for any inconvenience this may cause and thank you for your understanding.