27 sep

[Global] Self Service Center unavailable [Update]

Startdate: September 29, 2013 10:00:00 (CEST)
Enddate: September 29, 2013 12:00:00 (CEST)

Dear customer

Please note that on Sunday 29th September between 10:00 and 12:00 CEST we will be carrying out system maintenance on our internal servers.

The LeaseWeb Self Service Center will be unavailable until the maintenance tasks are completed.

We apologize for any inconvenience this may cause.

27 sep

[Global] Self Service Center unavailable [Update]

Startdate: September 29, 2013 10:00:00 (CEST)
Enddate: September 29, 2013 12:00:00 (CEST)

Dear customer

Please note that on Sunday 29th September between 10:00 and 12:00 CEST we will be carrying out system maintenance on our internal servers.

The LeaseWeb Self Service Center will be unavailable until the maintenance tasks are completed.

We apologize for any inconvenience this may cause.

26 sep

[Global, NL, DE, US, AMS-01, AMS-10, AMS-11, AMS-12, FRA-10, WDC-10] SSC emergency maintenance [Update]

Time: September 26, 2013 14:15:00 (CEST)
Dear customer,

We will have to perform emergency maintenance on the Self Service Center platform. To be able to perform this the service will be disabled between 14:15 and 14:30.

All entities will be impacted.

Sorry for any inconvenience caused.

[UPDATE 14:25]
The maintenance has been completed successfully.

26 sep

[Global, NL, DE, US, AMS-01, AMS-10, AMS-11, AMS-12, FRA-10, WDC-10] SSC emergency maintenance [Update]

Time: September 26, 2013 14:15:00 (CEST)
Dear customer,

We will have to perform emergency maintenance on the Self Service Center platform. To be able to perform this the service will be disabled between 14:15 and 14:30.

All entities will be impacted.

Sorry for any inconvenience caused.

[UPDATE 14:25]
The maintenance has been completed successfully.

26 sep

[Global, NL, DE, US, AMS-01, AMS-10, AMS-11, AMS-12, FRA-10, WDC-10] SSC emergency maintenance [Update]

Time: September 26, 2013 14:15:00 (CEST)
Dear customer,

We will have to perform emergency maintenance on the Self Service Center platform. To be able to perform this the service will be disabled between 14:15 and 14:30.

All entities will be impacted.

Sorry for any inconvenience caused.

[UPDATE 14:25]
The maintenance has been completed successfully.

26 sep

[Global] Self Service Center unavailable [Update]

Startdate: September 26, 2013 07:30:00 (CEST)
Enddate: September 26, 2013 08:00:00 (CEST)

Dear LeaseWeb Customer,

On Thursday the 26th of September 2013 we will perform maintenance on our internal systems to update our software to the latest version.

The Self Service Center will be unavailable until the maintenance tasks are completed. If you need to request access or raise support tickets during this time please mail [email protected].

We apologize for any inconvenience this may cause.

26 sep

[NL] Issues on Cloud platform NL [Update]

Time: September 25, 2013 18:31:00 (CEST)
Dear Customer,

Some customers are still experiencing issues with their instances on the LeaseWeb Cloud and Virtual Servers. You may not be able to view the status in the SSC or receive an IP lease.

[UPDATE 22.15]
A small number of VPS's are still facing issues, we are working on getting these back online.
Please do NOT restart your VPS or try fix your filesystem as we are doing our utmost to solve this issue.

We are sorry for the inconvenience.

26 sep

[NL] Issues on Cloud platform NL [Update]

Time: September 25, 2013 18:31:00 (CEST)
Dear Customer,

Some customers are still experiencing issues with their instances on the LeaseWeb Cloud and Virtual Servers. You may not be able to view the status in the SSC or receive an IP lease.

[UPDATE 22.15]
A small number of VPS's are still facing issues, we are working on getting these back online.
Please do NOT restart your VPS or try fix your filesystem as we are doing our utmost to solve this issue.

We are sorry for the inconvenience.

25 sep

[NL] Issues on Cloud platform NL

Time: September 25, 2013 18:31:00 (CEST)
Dear Customer,

Some customers are still experiencing issues with their instances on the LeaseWeb Cloud and Virtual Servers. You may not be able to view the status in the SSC or receive an IP lease.

Engineers are investigating the issue at this moment. We are doing our utmost to solve this issue.

As soon as we have more information available, we will publish it here. Please be patient while we are working on this problem.

We are sorry for the inconvenience.