Time: June 27th 2012 18:00:00
Dear Customer,

We see issues in Telecom Italia backbone between the Netherlands and Italy. Those links carry most of the traffic between our datacenters in the Netherlands and Telecom Italia domestic customers. You can see higher latency, packet loss and in some cases loss of connectivity.
We are working closely with Telecom Italia to help them solving the problems in their backbone. They don't have any ETA yet for this issue. We will post updates here once we have them.

Kind regards,
LeaseWeb NOC.

Time: June 24th 2012 15:55:00
Currently we experience a high number of connections to our shared mail platform.

Due to these connections customers using this platform may have trouble with sending or receiving e-mail.

We're doing our utmost best to resolve the issue.

Leaseweb NOC

Time: June 22nd 2012 19:19:00
Location: Frankfurt – Germany
Reason: Router issue

Dear Customer,

At the moment we experience an outage in (part of) our network. We are currently investigating and taking appropriate steps. We will update here as soon as there is more information.

Regards, LeaseWeb BV

UpDate: 22-06-2012 19:40 CET

The issue has been sloved

Regards, LeaseWeb BV

Time: June 22nd 2012 19:19:00
Location: Frankfurt – Germany
Reason: Router issue

Dear Customer,

At the moment we experience an outage in (part of) our network. We are currently investigating and taking appropriate steps. We will update here as soon as there is more information.

Regards, LeaseWeb BV

Time: June 21st 2012 13:25:00
Dear Customers,

***Update [2012-06-21 13:40]
Link issues have been resolved, and the bandwidth capacity is restored.

***Update [2012-06-21 13:50]
The link issues were caused by a sub contractor which was working on cable ducts. Our apologies for any caused inconvenience.

We have currently capacity issues on one of our distribution router (EVO-SR1) due to link issues. You might experience increased network delay, packet loss, or service outage.

We're doing our utmost to resolve the issue asap.

Leaseweb – NOC

Time: June 15th 2012 10:37:00
Location: Frankfurt – Germany
Reason: Router issue

Dear Customer,

At the moment we experience an outage in (part of) our network. We are currently investigating and taking appropriate steps. We will update here as soon as there is more information.

Regards, LeaseWeb BV

[UPDATE @ 10:55]
The router is back online and services are being restored.

Startdate: July 4th 2012 05:30:00 (CEST)
Enddate: July 4th 2012 07:30:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

During the maintenance, we're going to modify the routing setup partially on our edge routers.

We expect an outage during the maintenance, however we will do our utmost to make this downtime as short as possible.

Affected IP subnets:
– 37.1.216.0/21
– 37.58.48.0/20
– 46.166.151.0/24
– 46.166.152.0/21
– 217.20.126.0/23
– 217.20.120.0/22
– 217.20.112.0/21
– 176.65.160.0/21
– 178.162.128.0/17
– 188.72.192.0/18
– 91.191.160.0/21
– 89.149.192.0/18
– 84.16.224.0/19
– 78.159.96.0/19
– 95.168.160.0/19
– 212.95.32.0/19
– 77.223.144.0/23
– 217.73.56.0/21
– 46.166.152.0/21

We do apologize for any inconvenience caused.

Kind regards,

LeaseWeb – NOC