11 jun

[Wuppertal]Leaseweb Germany network issue [Update]

Time: June 11th 2012 05:20:00
Location: Wuppertal – Germany
Reason: Unknown

Dear Customer,

At the moment we experience an outage in (part of) our network. We are currently investigating and taking appropriate steps.

**Update: Connection has been restored, and all networks in Wuppertal are reachable. Solved at 7:10 AM CEST.

Regards, LeaseWeb BV

07 jun

LeaseWeb – High Volume Core Router outage at Evoswitch [Update]

Time: June 7th 2012 09:07:00
Dear Customer,

At the moment we experience an outage in (part of) our network.

We are currently have a hardware issue and taking appropriate steps.

Affected IP address ranges:
62.212.72.0/23
62.212.82.0/24
62.212.85.0/24
62.212.88.0/23
82.192.94.0/23
82.192.84.0/23
83.149.70.0/23
85.17.24.0/21
83.149.124.0/22
95.211.136.0/21
95.211.144.0/20
2001:1AF8:4010::/44

Updates will follow a.s.a.p.

Regards,

LeaseWeb BV

[UPDATE 09:15] The issues are being caused by failing hardware, currently we are pinpointing the failing hardware and replacing the hardware. We will update shortly.

[UPDATE 9:45] The issue seems to be restored, as well as the traffic. We are running some final tests and will update once these tests are finished.

07 jun

[Wuppertal]Leaseweb Germany network issue [Update]

Time: June 7th 2012 00:47:00
Location: Wuppertal – Germany
Reason: Fiber cut

Dear Customer,

At the moment we experience an outage in (part of) our network. We are currently investigating and taking appropriate steps.

Regards, LeaseWeb BV

[Update 02:45]

due to a partially Fiber cut between Frankfurt and Wuppertal we noticed blackholing of traffic
The affected Port is currently disabled while waiting for restoration from Carrier.

All Service are back online in the meanwhile

30 mei

[20120607] EvoSwitch high volume router maintenance [Update]

Startdate: June 7th 2012 07:00:00 (CEST)
Enddate: June 7th 2012 08:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

During this maintenance we will upgrade the software on one of our high volume core routers in EvoSwitch.

You may notice short packet loss or downtime up to 30 minutes within the maintenance window.

Affected IP ranges:
85.17.24.0/21
82.192.94.0/23
83.149.124.0/22
62.212.85.0/24
82.192.84.0/23
83.149.70.0/23
95.211.136.0/21
212.7.212.0/23
62.212.82.0/24
62.212.88.0/23
95.211.144.0/20
88.208.57.0/24
46.243.0.0/22
88.208.50.0/23
216.59.55.0/24
88.208.44.0/23
88.208.43.0/24
88.208.52.0/22
88.208.58.0/23
216.59.60.0/24
46.243.4.0/23

2001:1af8:4010::/44

Kind regards,

LeaseWeb – NOC

30 mei

London Internet Exchange maintenance

Startdate: June 11th 2012 01:00:00 (CEST)
Enddate: July 11th 2012 07:00:00 (CEST)

Dear customer,

The London Internet Exchange (LINX) will perform a maintenance changing the IP address scheme used by its members.

Almost all LINX members will readdress their connections within the maintenance window. You may notice latency changes to some locations when the traffic temporarily falls back to alternate routing paths.

The maintenance will take place between 1:00 and 7:00 CEST (UTC+2) on the 11th of June 2012.

The maintenance may affect (by providing temporary alternate routing paths to some locations) the whole LeaseWeb network.

Kind regards,

Leaseweb NOC

30 mei

[20120619] EvoSwitch high volume router maintenance [Update]

Startdate: June 19th 2012 06:00:00 (CEST)
Enddate: June 19th 2012 08:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

During this maintenance we will change the routing setup of one of our high volume routers.

You may notice short packet loss or downtime up to 120 minutes within the maintenance window.

Affected IP ranges:
62.212.71.0/24
82.192.78.0/24
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
146.185.210.0/23
190.105.193.0/24
192.162.136.0/24

Kind regards,

LeaseWeb – NOC

30 mei

Maintenance corporate webhosting [Update]

Startdate: May 31st 2012 07:00:00 (CEST)
Enddate: May 31st 2012 08:30:00 (CEST)

Dear Customer,

Wednesday 30th of May there will be maintenance on the Ocom corporate webhosting platform between 07:00 and 08:30 CET.

During this maintenance the Ocom websites listed below can be interrupted.

Impacted sites:
www.leaseweb.com, blog.leaseweb.com, gaming.leaseweb.com, labs.leaseweb.com
www.evoswitch.com, blog.evoswitch.com
www.fiberring.com
www.ocom.com
www.dataxenter.com
www.ocomcareers.com

Regards,

LeaseWeb

[update]
There was a miscommunication in the planning of the above maintenance.
The maintenance is scheduled for the 31st of May 2012. (one day later than the original date)

30 mei

Ddos on shared webhosting [Update]

Time: May 30th 2012 14:34:00
Dear customer,

At the moment we experience some troubles in (part of) Webhosting service. Due to a dDOS attack, websites hosted on the affected ranges are currently unavailable.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here. Please be patient while we are working on this problem.

Regards, LeaseWeb BV

[UPDATE @ 14:50]

We've filtered most of the traffic and the platform is stable again.
If you still have issues, please contact support through email on [email protected]

30 mei

Shared firewall connectivity issues [Update]

Time: May 30th 2012 10:11:00
Dear Customer,

We experienced some issues with our shared firewall platform, which was a incoming DDoS.
We have been able to block the incoming traffic and connectivity should have been restored.

If you experience any issues, please contact our support department.

affected range;

62.212.78.0/23

Regards,

LeaseWeb BV