16 apr

[20120423] Powerloft volume network upgrade [POSTPONED] [Update]

Startdate: April 23rd 2012 11:00:00 (CEST)
Enddate: April 23rd 2012 14:00:00 (CEST)

Dear customer,

During this maintenance we will upgrade our volume network at our hosting location in the US. Powerloft (HDCS) in Manassas, Virginia. As we are moving some ports to the new Juniper MX960-3D there will be some downtime during this maintenance, however we will do our utmost to make this downtime as short as possible.

Affected ranges:
-108.59.3.0/24
-108.59.4.0/24
-108.59.7.0/24
-108.59.8.0/22
-108.59.13.0/24
-108.59.14.0/24
-199.58.84.0/22
-199.115.114.0/24
-2604:9A00:2010::/44

The maintenance will take place on the 23rd of April between 11:00 CEST, 5:00 AM EDT (Manassas, Virginia) and 14:00 CEST, 08:00 AM EDT (Manassas, Virginia) time.

Kind regards,

LeaseWeb NOC

11 apr

[20120419] Powerloft volume network upgrade [UPDATED DATE] [Update]

Startdate: April 19th 2012 11:00:00 (CEST)
Enddate: April 19th 2012 14:00:00 (CEST)

Dear customer,

During this maintenance we will upgrade our volume network at our hosting location in the US. Powerloft (HDCS) in Manassas, Virginia. As we are moving some ports to the new Juniper MX960-3D there will be some downtime during this maintenance, however we will do our utmost to make this downtime as short as possible.

Affected ranges:
-108.59.3.0/24
-108.59.4.0/24
-108.59.7.0/24
-108.59.8.0/22
-108.59.13.0/24
-108.59.14.0/24
-199.58.84.0/22
-199.115.114.0/24
-2604:9A00:2010::/44

The maintenance will take place on the 19th of April between 11:00 CEST, 5:00 AM EDT (Manassas, Virginia) and 14:00 CEST, 08:00 AM EDT (Manassas, Virginia) time.

Kind regards,

LeaseWeb NOC

10 apr

Outage on Express Cloud platform (partial) [Update]

Time: April 10th 2012 16:17:00 (CEST)
Update 18:57
Instances are booting again. We are investigating some last issues with the platform. VPS servers start normally and become available soon.

If there are still issues with the service of your VPS, please contact support at [email protected]

Kind Regards,
Leaseweb support

Update: 18.20
Investigation is still ongoing, no ETA yet.

Update: 17.50
Investigation is still ongoing, no ETA yet.

Update: 17.20
Investigation is still ongoing, no ETA yet.

Update: 16.50
We are still investigating the cause of the problems, no ETA yet.

Dear customers,

At this moment, we are experiencing problems with one of our storage systems.
This impacts the following platforms:
– Express Cloud
Not all customers are affected. We are working on a solution to fix these problems.
No ETA given at this moment.

Sorry for any inconvenience caused.

10 apr

Outage on Express Cloud platform (partial) [Update]

Time: April 10th 2012 16:17:00 (CEST)
Update: 17.50
Investigation is still ongoing, no ETA yet.

Update: 17.20
Investigation is still ongoing, no ETA yet.

Update: 16.50
We are still investigating the cause of the problems, no ETA yet.

Dear customers,

At this moment, we are experiencing problems with one of our storage systems.
This impacts the following platforms:
– Express Cloud
Not all customers are affected. We are working on a solution to fix these problems.
No ETA given at this moment.

Sorry for any inconvenience caused.

10 apr

Outage on Express Cloud platform (partial) [Update]

Time: April 10th 2012 16:17:00 (CEST)
Update: 16.50
We are still investigating the cause of the problems, no ETA yet.

Dear customers,

At this moment, we are experiencing problems with one of our storage systems.
This impacts the following platforms:
– Express Cloud
Not all customers are affected. We are working on a solution to fix these problems.
No ETA given at this moment.

Sorry for any inconvenience caused.

04 apr

Evoswitch core router upgrade

Startdate: April 19th 2012 05:00:00 (CEST)
Enddate: April 19th 2012 07:00:00 (CEST)

Dear customer,

We will perform the maintenance on the core router at EvoSwitch. We will upgrade the software in order to fix a few bugs.

Our second core router at Telecity 2 in Amsterdam will be fully operational during the maintenance and will be able to take over the whole traffic. There should only be very short interruptions while alternate routing paths are chosen in the beginning and in the end of the maintenance.

The maintenance will take place between 5:00 and 7:00 CEST (UTC+2) on the 19th of April 2012. We have planned the maintenance window for 2 hours, however the actual downtime of the router should not exceed half an hour.

The maintenance will affect (by providing temporary alternate routing paths) the whole LeaseWeb network.

Kind regards,

Leaseweb NOC

30 mrt

[Planned Maintenance] Storage platform

Startdate: April 12th 2012 18:30:00 (CEST)
Enddate: April 12th 2012 19:30:00 (CEST)

Dear Customers,

On Thursday 12th of April between 18:30 and 19:30 CEST we are going to perform a planned power maintenance on LeaseWeb storage platform. Actions that will be performed during this maintenance will be following:

– disconnect powerfeed
– reconnect powerfeed

The LeaseWeb storage platform has redundant power supplies, we do not expect any issues during this maintenance. Platforms affected:

– Premium Cloud
– Private clouds
– Customers who are using LeaseWeb storage platform

Kind regards,

LeaseWeb NOC

30 mrt

Change announcement for some prefixes

Startdate: April 11th 2012 06:00:00 (CEST)
Enddate: April 11th 2012 07:00:00 (CEST)

Dear customer,

We will have to move the announcements for some prefixes to another router. We will do this on the 11th of April at 6:00 CEST. During the maintenance window there will be an interruption for these prefixes for about 10 minutes. The affected prefixes are listed below.

62.212.76.0/24
62.212.81.0/24
62.212.90.0/24
82.192.72.0/24
82.192.73.0/24
82.192.76.0/24
82.192.77.0/24
82.192.81.96/27

Kind regards,

Leaseweb – NOC

30 mrt

[20120314] DWDM maintenance Telecity2-EvoSwitch [Update]

Startdate: March 14th 2012 06:00:00 (CEST)
Enddate: March 14th 2012 08:00:00 (CEST)

Dear Customer,

During this maintenance we will perform a maintenance on one of our DWDM platforms between Telecity2 and EvoSwitch.

All traffic will be rerouted to our core router in EvoSwitch during the maintenance. We don’t expect downtime, however during traffic switching there might be some higher latency and small packet loss.

Kind regards,

Leaseweb NOC