27 apr

Firewall Upgrade Evoswitch [Update]

Startdate: April 27th 2011 06:00:00(CEST)
Enddate: April 27th 2011 06:30:00(CEST)

Dear Customer,



We have planned this maintenance to upgrade the software of the firewall.



During the upgrade we will do a failover to the standby firewall. During the failover customer within the range listed below may experience a short interruption. After the upgrade we will switch back to the primary firewall.



Affected ranges:

62.212.64.0/24

62.212.70.0/24

85.17.142.0/24

85.17.163.128/26

85.17.185.192/26

85.17.215.0/26

85.17.227.0/24

85.17.250.160/28



Kind regards,



LeaseWeb – NOC



[ Update ]



The maintenance was a success. If you encounter problems regarding this maintenance, please let us know by replying to [email protected]



Kind regards,



LeaseWeb – NOC

27 apr

Storage Maintenance

Startdate: May 2nd 2011 03:00:00(CEST)
Enddate: May 2nd 2011 07:00:00(CEST)

Dear customer,



We are going to migrate our webhosing-cluster shared storage to a dedicated webhosting storage platform. During this maintenance all services hosted on this cluster will be offline.



The following IP ranges will be offline during the maintenance frame:

– 85.17.150.98

– 85.17.150.100



If you have any questions regarding this maintenance, please contact [email protected]





Kind regards,



LeaseWeb Support

27 apr

Firewall Upgrade Schuberg Philis [Update]

Startdate: April 27th 2011 06:00:00(CEST)
Enddate: April 27th 2011 06:30:00(CEST)

Dear Customer,



We have planned this maintenance to upgrade the software of the firewall.



During the upgrade we will do a failover to the standby firewall. During the failover customer within the range listed below may experience a short interruption. After the upgrade we will switch back to the primary firewall.



Affected ranges:

83.149.76.0/23

83.149.82.8/29

83.149.127.32/29

83.149.127.0/29

83.149.80.128/25



Kind regards,



LeaseWeb – NOC





[ Update ]



The maintenance was a success. If you encounter problems regarding this maintenance, please let us know by replying to [email protected]



Kind regards,



LeaseWeb – NOC

27 apr

Firewall Upgrade Schuberg Philis [Update]

Startdate: April 27th 2011 06:00:00(CEST)
Enddate: April 27th 2011 06:30:00(CEST)

Dear Customer,



We have planned this maintenance to upgrade the software of the firewall.



During the upgrade we will do a failover to the standby firewall. During the failover customer within the range listed below may experience a short interruption. After the upgrade we will switch back to the primary firewall.



Affected ranges:

83.149.76.0/23

83.149.82.8/29

83.149.127.32/29

83.149.127.0/29

83.149.80.128/25



Kind regards,



LeaseWeb – NOC





[ Update ]



The maintenance was a success. If you encounter problems regarding this maintenance, please let us know by replying to [email protected]



Kind regards,



LeaseWeb – NOC

27 apr

Storage Maintenance

Startdate: May 2nd 2011 03:00:00(CEST)
Enddate: May 2nd 2011 07:00:00(CEST)

Dear customer,



We are going to migrate our webhosing-cluster shared storage to a dedicated webhosting storage platform. During this maintenance all services hosted on this cluster will be offline.



The following IP ranges will be offline during the maintenance frame:

– 85.17.150.98

– 85.17.150.100



If you have any questions regarding this maintenance, please contact [email protected]





Kind regards,



LeaseWeb Support

18 apr

Firewall Upgrade Schuberg Philis

Startdate: April 27th 2011 06:00:00(CEST)
Enddate: April 27th 2011 06:30:00(CEST)

Dear Customer,



We have planned this maintenance to upgrade the software of the firewall.



During the upgrade we will do a failover to the standby firewall. During the failover customer within the range listed below may experience a short interruption. After the upgrade we will switch back to the primary firewall.



Affected ranges:

83.149.76.0/23

83.149.82.8/29

83.149.127.32/29

83.149.127.0/29

83.149.80.128/25



Kind regards,



LeaseWeb – NOC

18 apr

Firewall Upgrade Evoswitch

Startdate: April 27th 2011 06:00:00(CEST)
Enddate: April 27th 2011 06:30:00(CEST)

Dear Customer,



We have planned this maintenance to upgrade the software of the firewall.



During the upgrade we will do a failover to the standby firewall. During the failover customer within the range listed below may experience a short interruption. After the upgrade we will switch back to the primary firewall.



Affected ranges:

62.212.64.0/24

62.212.70.0/24

85.17.142.0/24

85.17.163.128/26

85.17.185.192/26

85.17.215.0/26

85.17.227.0/24

85.17.250.160/28



Kind regards,



LeaseWeb – NOC

14 apr

Emergency Storage Maintenance

Startdate: April 16th 2011 03:00:00(CEST)
Enddate: April 16th 2011 07:00:00(CEST)

Dear customer,



We are going to migrate the storage node used by our webhosing-cluster at Evoswitch in Haarlem.

All services hosted on this cluster will be offline during the maintenance.



The maintenance will take place between 03:00 and 07:00 CEST (UTC+2) on the 16th of April 2011.



The following IP ranges will be offline during the maintenance frame:

– 85.17.150.98

– 85.17.150.100





Kind regards,



LeaseWeb NOC

12 apr

Hall 1 and Hall 2 network problems [Update]

Time: April 12th 2011 10:33:00(CEST)
Expected Downtime: Unknown

Location: EvoSwitch Hall1 and Hall 2

Affected IP ranges: Unknown

Reason: Under investigation

*******************************



Dear Customer,



At the moment we experience some troubles in (part of) our network.



We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.



Please be patient while we are working on this problem.



Regards,

LeaseWeb BV







[ Update 10:44]

Network is restoring, we are still investigating the cause of the issue.



[Update 10:51]

Router is down again due to a reboot



[UPDATE 11:02]

The primary aggregation router of Leaseweb at Evoswitch in hall1 and hall2 rebooted itself at 10:22 CEST.

It seems the problem was caused by a software issue, but it is still in investigation.

After the router rebooted there log messages that indicated issues with linecards, therefore a second reboot was issued.



Currently the router is up and connectivity stable. We will keep the router under close monitoring for now.

An emergency software upgrade will be planned ASAP, and posted on this website.

11 apr

Incorrect e-mail message

Time: April 11th 2011 16:44:00(CEST)
Today we changed the retention policy on our Exchange servers. Because Microsoft Exchange is forwarding all email to our ticket system, it is tagged as not read in the Exchange mailbox. When we started to clean up the mailboxes, Exchange sent out the following message: ???Not Read. The message is deleted.??? You can be assured that all tickets were properly handled. The notice you received was sent in error.



Our sincere apologies,



LeaseWeb Support