Leaseweb storing? Actuele Leaseweb storingen en onderhoud
Startdate: December 7th 2010 11:55:00(CEST)
Enddate: December 7th 2010 12:15:00(CEST)
Dear Customer,
The CAS server needs an emergency reboot, this will be done at 12:00.
This involved a small downtime on the following sites:
– secure.leaseweb.com
– secure.fiberring.com
Kind regards,
Leaseweb NOC
Time: December 8th 2010 13:31:00(CEST)
Dear Customer,
At the moment we experience some troubles in (part of) our network.
Currently we have lost 2 of our connections towards the LINX in London. Traffic is being rerouted, there might be suboptimal routing towards several networks during this outage.
Please be patient while we are working on this problem.
Regards,
LeaseWeb BV
[UPDATE 16:40] Our carrier is experiencing a Fibercut between Amsterdam and Rotterdam. Due to heavy excavation works they are now making a temporary bypass. We have received an estimated ETR of 21:00CET.
[UPDATE 08:14] Our carrier has repaired the fiber and the circuit remained stable.
Time: December 8th 2010 13:31:00(CEST)
Dear Customer,
At the moment we experience some troubles in (part of) our network.
Currently we have lost 2 of our connections towards the LINX in London. Traffic is being rerouted, there might be suboptimal routing towards several networks during this outage.
Please be patient while we are working on this problem.
Regards,
LeaseWeb BV
[UPDATE 16:40] Our carrier is experiencing a Fibercut between Amsterdam and Rotterdam. Due to heavy excavation works they are now making a temporary bypass. We have received an estimated ETR of 21:00CET.
Time: December 8th 2010 13:31:00(CEST)
Dear Customer,
At the moment we experience some troubles in (part of) our network.
Currently we have lost 2 of our connections towards the LINX in London. Traffic is being rerouted, there might be suboptimal routing towards several networks during this outage.
Please be patient while we are working on this problem.
Regards,
LeaseWeb BV
Time: December 7th 2010 09:51:00(CEST)
Expected Downtime: Unknown / ~30 minutes
Reason: Hardware failure
*******************************
Dear Customer,
At the moment we experience some troubles in (part of) Linux Webhosting service.
We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.
Please be patient while we are working on this problem.
Regards,
LeaseWeb BV
Startdate: December 10th 2010 06:00:00(CEST)
Enddate: December 10th 2010 06:30:00(CEST)
Dear Customer,
We decided to upgrade the software used by one of our high volume routers. The router will be rebooted and its downtime shouldn’t exceed 10-15 minutes. During the reboot customers with IP’s within the ranges below will have no connectivity.
The maintenance will take place between 6:00 and 6:30 on Friday 10 Dec 2010 CET (UTC+1).
The affected IP ranges:
46.182.120.0/22
85.17.5.0/24
85.17.12.0/23
85.17.14.0/24
85.17.16.0/24
85.17.112.0/24
85.17.120.0/21
88.208.60.0/22
2001:1AF8:40E0::/44
Kind regards,
Leaseweb NOC
Time: November 23rd 2010 12:17:00(CEST)
Expected Downtime: Unknown
Location: All Locations
Affected IP ranges: All Ranges but only High Volume
Reason: Under investigation
*******************************
Dear Customer,
At the moment we experience some troubles in our network.
We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.
Please be patient while we are working on this problem.
Regards,
LeaseWeb BV
[UPDATE 13:30] We found out that one of our carriers was leaking some of our prefixes more specific which affected the inbound traffic of our high volume routers due to filtering or capacity issues on their network. We have stopped announcing our high volume prefixes to them untill this has been sorted out.
Time: November 23rd 2010 08:15:00(CEST)
Expected Downtime: 45 minutes / Unknown
Affected server: Linux webhosting at ip 95.211.13.67
Reason: Under investigation
*******************************
Dear Customer,
At the moment we experience some troubles in (part of) our linux webhosting during maintenance. Within 30 minutes we will decide to start our fallback scenario.
We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.
Please be patient while we are working on this problem.
Regards,
LeaseWeb BV
Update: 10:52
The update is finished and the platform is running like it should. The update took more time as expected due to Plesk spam mail database recalculations.
If you experience any issues related to this maintenance, please contact support.
Time: November 18th 2010 11:06:00(CEST)
Expected Downtime: 10 minutes / Resolved
Location: Evoswitch
Affected IP ranges: KPN customers
Reason: Under investigation
*******************************
Dear Customer,
Our link with the KPN went down for 10 minutes and is back up again.
We have contacted KPN and they are investigating why the link went down.
As soon as we have more information available, we will publish it here.
Regards,
LeaseWeb BV
[UPDATE 16:30]
KPN updated us about the outtage this morning,
the backbone router of KPN has crashed due to load.
They are taking pre-causions to prevent this in the future
Time: November 18th 2010 11:06:00(CEST)
Expected Downtime: 10 minutes / Resolved
Location: Evoswitch
Affected IP ranges: KPN customers
Reason: Under investigation
*******************************
Dear Customer,
Our link with the KPN went down for 10 minutes and is back up again.
We have contacted KPN and they are investigating why the link went down.
As soon as we have more information available, we will publish it here.
Regards,
LeaseWeb BV