31 jan

Router issue EasyNet 2A [Update]

Time: January 31st 2011 16:00:00(CEST)
Dear Customer,

We experienced some issues on our second router located in EasyNet room 2A. We have solved this issue for now and are still investigating the cause.

Our apologies for any caused inconvenience.

Regards,

LeaseWeb BV

[Update] 16:37

We have restored the connectivity and we are investigating what caused this issue.

14 jan

Dtag connections maintenance

Startdate: January 26th 2011 03:00:00(CEST)
Enddate: January 26th 2011 05:30:00(CEST)

Dear Customer,



Our carrier Dtag announced emergency maintenance of their circuits to our network. During this maintenance we will reroute traffic over other links, no impact is expected.



The timezone is CET.



Kind regards,



Leaseweb NOC

12 jan

[20110120] DWDM migration Nikhef-EvoSwitch

Startdate: January 20th 2011 06:00:00(CEST)
Enddate: January 20th 2011 07:30:00(CEST)

Dear Customer,



During this maintenance we will perform a migration on one of our DWDM platforms which is mainly responsible for the transport of the AMS-IX ports from EvoSwitch to Nikhef.



All AMS-IX traffic will be rerouted to our core router in Telecity 2 during the maintenance. We don’t expect downtime, however during traffic switching there might be some higher latency and small packet loss.





Kind regards,



Leaseweb NOC

12 jan

[20110120] DWDM migration Nikhef-EvoSwitch

Startdate: January 20th 2011 06:00:00(CEST)
Enddate: January 20th 2011 07:30:00(CEST)

Dear Customer,



During this maintenance we will perform a migration on one of our DWDM platforms which is mainly responsible for the transport of the AMS-IX ports from EvoSwitch to Nikhef.



All AMS-IX traffic will be rerouted to our core router in Telecity 2 during the maintenance. We don’t expect downtime, however during traffic switching there might be some higher latency and small packet loss.





Kind regards,



Leaseweb NOC

06 jan

AMS-IX maintenance

Startdate: January 18th 2011 06:00:00(CEST)
Enddate: January 18th 2011 06:30:00(CEST)



Dear Customer,



AMS-IX announced the netmask change which will affect all the companies connected to this peering platform. We scheduled the maintenance for 18th January 2011 between 6:00 and 6:30 CET (UTC+1). During the maintenance some BGP sessions to our AMS-IX peers may be reset. There is no impact expected, however the network paths may change for a moment thus briefly you may notice slightly increased latency to some locations.



Kind regards,



Leaseweb NOC

05 jan

[20100105] EvoSwitch High Volume router issue [Update]

Time: January 5th 2011 22:30:00(CEST)
Dear Customer,



At the moment we experience some troubles in (part of) our network.



Due to a software issue on one of our High Volume routers we lost management of this router and we had to manually reboot the router.



We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.



Please be patient while we are working on this problem.



Affected IP ranges:

85.17.24.0/21



Regards,

LeaseWeb BV



[UPDATE 22:40] The router is back online, we are still investigating the cause of this issue.

30 dec

[20101222] dDos at linux webhosting server [Update]

Time: December 22nd 2010 16:48:00(CEST)
Expected Downtime: Unknown

Affected IP ranges: 95.211.13.70

Reason: dDOS

*******************************

Dear customer,

At the moment we experience some troubles in (part of) Linux Webhosting service.

Due to a dDOS attack, websites hosted on our server ‘95.211.13.70’ are currently

unavailable.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

Update [19:14]

The server has been stabilized and the services are available again. The attack is ongoing but for now under control.

Update [10:35]

The dDos is almost gone. If you still encounter any issues due to this dDos, please inform [email protected].

30 dec

[20101220] dDos at linux webhosting server

Time: December 20th 2010 14:48:00(CEST)
Expected Downtime: Unknown

Affected IP ranges: 95.211.13.70

Reason: dDOS

*******************************

Dear Customer,

At the moment we experience some troubles in (part of) Linux Webhosting service.

Due to a dDOS attack, websites hosted on our server ‘95.211.13.70’ are currently

unavailable.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

[update 16:48]

The attack is under control and the server is back online. If you encounter any problems, please inform [email protected]

10 dec

Core router hardware upgrade

Startdate: December 8th 2010 08:00:00(CEST)
Enddate: December 8th 2010 08:30:00(CEST)



Dear customer,



Our core router at Evoswitch will be upgraded with three new line cards.

During the maintenance no impact is expected.



The maintenance will take place on Wednesday 8th of December between 8:00 at 8:30 CET (GMT+1).





Kind regards,



Leaseweb NOC

10 dec

High volume router maintenance [Update]

Startdate: December 10th 2010 06:00:00(CEST)
Enddate: December 10th 2010 06:30:00(CEST)

Dear Customer,



We decided to upgrade the software used by one of our high volume routers. The router will be rebooted and its downtime shouldn’t exceed 10-15 minutes. During the reboot customers with IP’s within the ranges below will have no connectivity.



The maintenance will take place between 6:00 and 6:30 on Friday 10 Dec 2010 CET (UTC+1).



The affected IP ranges:



46.182.120.0/22

85.17.5.0/24

85.17.12.0/23

85.17.14.0/24

85.17.16.0/24

85.17.112.0/24

85.17.120.0/21

88.208.60.0/22



2001:1AF8:40E0::/44



Kind regards,



Leaseweb NOC



[Update 6:15]

The reload was successful and the maintenance is now complete. If you have any issue please contact us at [email protected]