01 jun

Dark fiber maintenance [Update]

Startdate: June 2nd 2010 00:01:00(CEST)
Enddate: June 2nd 2010 06:00:00(CEST)

Dear Customer,

One of our dark fiber suppliers has announced an emergency dark fiber maintenance window.
The fiber that will be taken out for maintenance is part of a ring.
Our DWDM equipment will automatically switchover to the backup path once the primary fiber is taken out of service.

Kind regards,

LeaseWeb NOC.

28 mei

[20100528] GLO Capacity upgrade [Update]

Startdate: May 28th 2010 01:00:00(CEST)
Enddate: May 28th 2010 07:00:00(CEST)

Affected site : Global Switch

Dear valued Customer,

We have planned a maintenance on Global Switch to upgrade the capacity.
Maintenance will start on 01.00am and will end 07.00am.
During this time you may expect a short connection loss on your current connection.
This connection loss will be kept to a minimum.

You may find a status update each hour on this NOC posting.

Kind regards,

LeaseWeb BV



[update 02.00am GMT+1]

The maintenance is on schedule. No further delays.
Next update at 03.00am GMT+1

[update 03.00am GMT+1]

The maintenance is on schedule. No further delays.
Next update at 04.00am GMT+1

19 mei

[20100528] GLO Capacity upgrade

Startdate: May 28th 2010 01:00:00(CEST)
Enddate: May 28th 2010 07:00:00(CEST)

Affected site : Global Switch

Dear valued Customer,

We have planned a maintenance on Global Switch to upgrade the capacity.
Maintenance will start on 01.00am and will end 07.00am.
During this time you may expect a short connection loss on your current connection.
This connection loss will be kept to a minimum.

You may find a status update each hour on this NOC posting.

Kind regards,

LeaseWeb BV

14 mei

Evoswitch Hall4 Router SFP Module upgrade

Startdate: May 20th 2010 08:00:00(CEST)
Enddate: May 20th 2010 09:00:00(CEST)

Dear customer,

We have are going to upgrade the redundent router with a new extra SFP module, we don’t expect any impact for customers.

During this maintenance there will be no latency or traffic loss as there is enough spare capacity.
If you have any problems during the maintenance please contact us.

This router is used for the following ip ranges:
91.195.81.0/24
92.114.86.0/22
95.211.112.0/20
188.95.136.0/22

Kind regards,

Leaseweb NOC

12 mei

evo-hv5 router crash [Update]

Time: May 12th 2010 02:20:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Hardware failure
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

Affected IP ranges:
* 94.75.218.0/23
* 94.75.232.0/24
* 94.75.250.0/24

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 02:40]
The router is back online since 02:34.
We are investigating why the router has crashed.

12 mei

HV5 crash

Time: May 12th 2010 02:20:00(CEST)
Expected Downtime: Unknown
Location: EvoSwitch
Reason: Hardware failure
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

Affected IP ranges:
* 94.75.218.0/23
* 94.75.232.0/24
* 94.75.250.0/24

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

11 mei

Emergency AMS-IX maintenance

Startdate: May 12th 2010 04:00:00(CEST)
Enddate: May 12th 2010 06:00:00(CEST)

Dear Customer,

AMS-IX has just announced some emergency maintenance, which will take place this night. Their photonic cross connect became unresponsive and will be rebooted or replaced. One of our AMS-IX connections is patched via this photonic switch. During this maintenance window, this connection may be down for 30-60 minutes. We expect no loss of service as we will re-route all AMS-IX traffic to our secondary link, however there may be negligible packet loss or increased delay during path switching and optimisation.

The timezone is CEST (GMT+2).

Kind regards,
Leaseweb NOC

11 mei

[20100510] Part of webhosting under dDOS

Time: May 11th 2010 16:45:00(CEST)
Expected Downtime: Unknown / no downtime, but latency expected
Location: EVO
Affected IP: 85.17.150.100 / Webhosting services Linux Gold/Silver/Bronze
Reason: dDOS
*******************************

Dear Customer,

At the moment we experience some troubles in part of webhosting platform.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

11 mei

[20100510] Part of webhosting under dDOS

Time: May 11th 2010 16:45:00(CEST)
Expected Downtime: Unknown / no downtime, but latency expected
Location: EVO
Affected IP: 85.17.150.100 / Webhosting services Linux Gold/Silver/Bronze
Reason: dDOS
*******************************

Dear Customer,

At the moment we experience some troubles in part of webhosting platform.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

11 mei

[20100510] Part of webhosting under dDOS

Time: May 11th 2010 16:45:00(CEST)
Expected Downtime: Unknown / no downtime, but latency expected
Location: EVO
Affected IP: 85.17.150.100 / Webhosting services Linux Gold/Silver/Bronze
Reason: dDOS
*******************************

Dear Customer,

At the moment we experience some troubles in part of webhosting platform.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV