Startdate: November 6th 2008 06:00:00(CEST)
Enddate: November 6th 2008 07:00:00(CEST)

Dear Customer,

We have planned a maintenance on Evoswitch at our 10GE infrastructure. We will switch some circuits from one switch to another.

We don’t expect any affected services, however customers may experience some temporary packet losses or network path changes within this maintenance window.

Kind regards,

LeaseWeb NOC

Timezone is CET

(05:30) Two Engineers are on duty and ready to start maintenance, as planed to start at 06:00.

Startdate: November 6th 2008 06:00:00(CEST)
Enddate: November 6th 2008 07:00:00(CEST)

Dear Customer,

We have planned a maintenance on Evoswitch at our 10GE infrastructure. We will switch some circuits from one switch to another.

We don’t expect any affected services, however customers may experience some temporary packet losses or network path changes within this maintenance window.

Kind regards,

LeaseWeb NOC

Timezone is CET

Time: October 27th 2008 21:10:00(CEST)
Expected Downtime: Unknown
Location: Nikhef
Reason: Power failure
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

We have lost power on our equipment at NIKHEF.
We are investigating if it is a general power faillure or just our rack.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV


[UPDATE 21:20]
We have received confirmation that there is an overall power outage at NIKHEF.

We are trying to reroute as much traffic as possible, some destinations will notice packetloss.

[UPDATE 22:05]
We have an engineer on site, there is no power in any rack.
We have not yet received an ETR from the datacenter operator.

[UPDATE 23:08]
According to our engineer on site the power is about to be restored. To ensure there will be no overload, power to racks will be restored in phases.


[UPDATE 23:16]
All our equipment at NIKHEF is up again.
It may take a short while before traffic has fully resumed.

[UPDATE 01:00]
We have received an initial cause of the outage from the DC operator management:

——
Subject: Message from NIKHEF technical management.

At about 21;15 the UPS at NIKHEF malfunctioned resulting in a power loss affecting all cabinets. The defaulting circuit was bypassed, so that the power was restored at 23:10. An analysis of the failure will be carried out.

We apologize for any inconvenience caused.

On behalf of the NIKHEF technical management.
——-

Time: October 27th 2008 21:10:00(CEST)
Expected Downtime: Unknown
Location: Nikhef
Reason: Power failure
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

We have lost power on our equipment at NIKHEF.
We are investigating if it is a general power faillure or just our rack.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV


[UPDATE 21:20]
We have received confirmation that there is an overall power outage at NIKHEF.

We are trying to reroute as much traffic as possible, some destinations will notice packetloss.

[UPDATE 22:05]
We have an engineer on site, there is no power in any rack.
We have not yet received an ETR from the datacenter operator.

[UPDATE 23:08]
According to our engineer on site the power is about to be restored. To ensure there will be no overload, power to racks will be restored in phases.


[UPDATE 23:16]
All our equipment at NIKHEF is up again.
It may take a short while before traffic has fully resumed.

Time: October 27th 2008 21:10:00(CEST)
Expected Downtime: Unknown
Location: Nikhef
Reason: Power failure
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

We have lost power on our equipment at NIKHEF.
We are investigating if it is a general power faillure or just our rack.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV


[UPDATE 21:20]
We have received confirmation that there is an overall power outage at NIKHEF.

We are trying to reroute as much traffic as possible, some destinations will notice packetloss.

[UPDATE 22:05]
We have an engineer on site, there is no power in any rack.
We have not yet received an ETR from the datacenter operator.