Category Archives: Leaseweb

Leaseweb storing? Actuele Leaseweb storingen en onderhoud

08 mrt

[NL, AMS-01] Connectivity issues in part of our network

Time: March 2, 2015 17:10:00 (CET)
Dear Leaseweb Customer,

Today between 17:05 -17:15 CET you might have experienced packet loss or/and higher latency due to a DDoS attack in part of our network in AMS-01. The DDoS attack has now been mitigated and connectivity is stable the last 10 minutes. We are still monitoring our network to ensure that there won't be any disruptions.

The following network prefixes might have been affected:

95.211.65.0/25
95.211.65.128/26
95.211.67.192/27
95.211.68.0/26
95.211.42.128/27
82.192.76.64/26
95.211.69.0/27
85.17.243.192/27
95.211.71.128/27
94.75.198.160/27

08 mrt

[NL, AMS-01] Connectivity issues in part of our volume network [Update]

Time: March 7, 2015 14:10:00 (CET)
Dear Leaseweb Customer,

We have experienced connectivity issues in part of our network in AMS-01 due to a DDoS attack.
We have mitigate/filter the incoming DDoS.

Time ddos attack started: 13:05 CET
Time ddis attack was mitgated: 13:50 CET (correction)

The following network prefixes may be affected:
85.17.4.0/24
85.17.76.0/22
85.17.80.0/22
95.211.102.0/23
95.211.162.0/23
80.253.248.0/22
213.142.132.0/22
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2A04:1880:1111::/48

If you are still having issues, please open a ticket with [email protected]

07 mrt

[NL, AMS-01] Connectivity issues in part of our volume network [Update]

Time: March 7, 2015 14:10:00 (CET)
Dear Leaseweb Customer,

We have experienced connectivity issues in part of our network in AMS-01 due to a DDoS attack.
We have mitigate/filter the incoming DDoS.

Time ddos attack started: 13:05 CET
Time ddis attack was mitgated: 13:50 CET (correction)

The following network prefixes may be affected:
85.17.4.0/24
85.17.76.0/22
85.17.80.0/22
95.211.102.0/23
95.211.162.0/23
80.253.248.0/22
213.142.132.0/22
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2A04:1880:1111::/48

If you are still having issues, please open a ticket with [email protected]

07 mrt

[NL, AMS-01] Connectivity issues in part of our volume network [Update]

Time: March 7, 2015 14:10:00 (CET)
Dear Leaseweb Customer,

We have experienced connectivity issues in part of our network in AMS-01 due to a DDoS attack.
We have mitigate/filter the incoming DDoS.

Time ddos attack started: 13:05 CET
Time ddis attack was mitgated: 13:50 CET (correction)

The following network prefixes may be affected:
85.17.4.0/24
85.17.76.0/22
85.17.80.0/22
95.211.102.0/23
95.211.162.0/23
80.253.248.0/22
213.142.132.0/22
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2A04:1880:1111::/48

If you are still having issues, please open a ticket with [email protected]

07 mrt

[NL, AMS-01] Connectivity issues in part of our volume network [Update]

Time: March 7, 2015 14:10:00 (CET)
Dear Leaseweb Customer,

We have experienced connectivity issues in part of our network in AMS-01 due to a DDoS attack.
We have mitigate/filter the incoming DDoS.

Time ddos attack started: 13:05 CET
Time ddis attack was mitgated: 13:50 CET (correction)

The following network prefixes may be affected:
85.17.4.0/24
85.17.76.0/22
85.17.80.0/22
95.211.102.0/23
95.211.162.0/23
80.253.248.0/22
213.142.132.0/22
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2A04:1880:1111::/48

If you are still having issues, please open a ticket with [email protected]

02 mrt

[NL, AMS-01] Connectivity issues in part of our network

Time: March 2, 2015 17:10:00 (CET)
Dear Leaseweb Customer,

Today between 17:05 -17:15 CET you might have experienced packet loss or/and higher latency due to a DDoS attack in part of our network in AMS-01. The DDoS attack has now been mitigated and connectivity is stable the last 10 minutes. We are still monitoring our network to ensure that there won't be any disruptions.

The following network prefixes might have been affected:

95.211.65.0/25
95.211.65.128/26
95.211.67.192/27
95.211.68.0/26
95.211.42.128/27
82.192.76.64/26
95.211.69.0/27
85.17.243.192/27
95.211.71.128/27
94.75.198.160/27

27 feb

[NL, DE] LeaseWeb Webmail service not available

Time: February 27, 2015 09:15:00 (CET)
Dear LeaseWeb customer,

Due to an unexpected event, the LeaseWeb Webmail service (https://webmail.leaseweb.com) of our shared email platform is not available at the moment. We are currently investigating the cause of this issue and will update you once we have more information.

Please be assured that we will do our utmost to keep the downtime as short as possible.

We apologize for any inconvenience this may cause.

26 feb

[Global] Leaseweb Self Service Center is not available

Time: February 26, 2015 09:00:00 (CET)
Dear LeaseWeb customer,

Due to an unexpected event, the Leaseweb Self Service Center is not available at the moment. We are currently investigating the cause of this issue and will update you once we have more information.

Please be assured that we will do our utmost to keep the downtime as short as possible.

We apologize for any inconvenience this may cause.

25 feb

[NL] Outage Virtual and Cloud services in the Netherlands [Update]

Time: February 25, 2015 08:50:00 (CET)
Dear LeaseWeb customer,

[UPDATE 10:45 CET] The root cause has been identified and a solution was implemented at 10:15 CET. Our engineers are now performing proactive checks to ensure the availability of your instance.

Although the services are back online, we started an internal investigation to get to the root cause of this incident. All impacted customers will be informed accordingly about the results of this investigation and the measures we will take, to prevent this outage from happening again.

[UPDATE 9:40 CET] We identified the root cause of this outage and our engineers are onsite to implement a solution as soon as possible. An estimation when the issue will be solved can not be provided in this stage, but this NOC message will be updated as soon we know more.

Due to an unexpected event, you might experience an outage and/or interruptions of your Virtual or Cloud service. Our engineers are investigating the cause of the issue with the highest priority.

Please be assured that we will do our utmost to keep the downtime as short as possible.

We will update you again once we have more information. Our apologies for the inconvenience caused.

21 feb

[NL, AMS-01] Connectivity issues in part of our network

Time: February 21, 2015 18:40:00 (CET)
Dear Leaseweb Customer,

We have experienced an unexpected reload of a line card in our high volume network in AMS-01.
Most of the traffic has taken alternative paths during the outage. The line card is now back online and we are investigating the cause of the reload. The following rages might have been affected:

46.243.6.0/23
85.17.74.0/23
94.75.236.0/23
95.211.80.0/21
95.211.96.0/22
95.211.100.0/23
109.69.56.0/22
188.0.225.128/25
192.36.61.0/24
212.7.209.0/24
212.7.196.0/23
212.7.199.64/26
212.7.199.128/25
212.7.209.0/24
2001:1AF8:4060::/44
2A01:9400:1::/48
2A03:F85:2::/48