Leaseweb storing? Actuele Leaseweb storingen en onderhoud
Startdate: July 4th 2013 06:00:00 (CEST)
Enddate: July 4th 2013 07:00:00 (CEST)
We will perform maintenance on our EvoSwich AMS-IX router to swap the interface module.
During this maintenance, the BGP sessions at EvoSwitch towards AMS-IX will be disabled. Traffic will be rerouted to our AMS-IX interface at TeleCity-2.
Startdate: June 27th 2013 07:00:00 (CEST)
Enddate: June 27th 2013 09:00:00 (CEST)
Dear Customer,
In order for LeaseWeb to maintain the highest levels of availability and service to our customers, it is sometimes necessary for us to carry out planned maintenance. We apologize for any resulting inconvenience.
Description:
Router Supervisor Engine will be replaced.
Maintenance window:
Start Time: 27th of June 2013 @ 07:00 CEST
End Time: 27th of June 2013 @ 09:00 CEST
We have planned the maintenance window for 2 hours, however the actual downtime for your services should not exceed 30 minutes.
The following ranges will be impacted:
46.165.248.0/22
91.109.16.0/21
2A00:C98:2040::/44
[Update: 27-06-2013 07:32:00 CEST]
The routers routing-engine has been successfully replaced.
All traffic is up and back to normal.
If you have any issues after this maintenance,please send a email ticket to [email protected]
Startdate: June 21st 2013 06:00:00 (CEST)
Enddate: June 21st 2013 08:00:00 (CEST)
Dear Customer,
As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.
Recently (2013-06-14) there was an issue with the core routers of the high volume network in the Netherlands, EvoSwitch. During this maintenance we will replace hardware of the core routers which is suspected by our vendor to be causing the issue we had.
Prefixes which are affected by this maintenance are:
5.79.64.0/20
2001:1AF8:4700::/40
[UPDATE 07:46] We have replaced the faulty equipment and all issues have been solved, we have switched back from the workaround solution to the normal setup.
Startdate: June 26th 2013 15:00:00 (CEST)
Enddate: June 26th 2013 16:00:00 (CEST)
Dear Customer,
Today at 15.00 CEST we will perform emergency maintenance on our Cloud platform.
This maintenance will affect all LeaseWeb Cloud and Virtual Server products in our data centers in the Netherlands, Germany, and the United States.
This maintenance will not have any impact on your cloud instance(s). However, you will not be able to perform the following tasks using the Self Service Center:
• Retrieve the status of your cloud instance(s)
• Start, stop, and reboot your cloud instance(s)
This maintenance should take approximately 1 hour and we will notify you through an update on this posting when it is complete. We apologize for the inconvenience.
For further information, please contact [email protected].
Sincerely,
LeaseWeb
[UPDATE 26-06-2013 15:54]
Maintenance is complete.
If you experience any issues, please contact [email protected]
Startdate: June 19th 2013 05:30:00 (CEST)
Enddate: June 19th 2013 07:00:00 (CEST)
Dear Customer,
As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.
We have had issues with one of our routers and we have planned a maintenance to upgrade its software within next two weeks (not announced yet), but because of last problems with routing-processor of that router (about an hour ago) we decided to perform an emergency maintenance this night.
We will do a software upgrade which will require two consecutive reboots of the router. You can expect twice about 20 minutes downtime within the maintenance window: 05:30-06:30 CEST (UTC+2) on 19th of June 2013.
We will be upgrading to an advised by vendor software version with all recommended updates.
Prefixes which are affected by this maintenance are:
95.211.208.0/21
95.211.60.0/23
95.211.104.0/23
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
2001:1AF8:4050::/44
2001:1AF8:4070::/44
…………
82.150.152.0/25
212.7.206.0/23
212.7.210.0/24
[UPDATE 6:05]
First reboot went smooth, we are preparing the second one. We have overestimated the downtime, it seems to be just 10 minutes per reboot. Next updates will follow soon.
[UPDATE 6:30]
We are having difficulties with the second reboot, we are prolonging this maintenance window till 7:00 CEST (UTC+2).
[UPDATE 6:50]
Second and last reboot is in progress. We are sorry we had to extend this maintenance window.
[UPDATE 7:05]
The router is back up, doing traffic. The maintenance is now finished.
Time: June 25th 2013 19:38:00 (CEST)
Dear customer,
At the moment we experience some troubles in (part of) Webhosting service. Due to a dDOS attack, websites hosted on the affected ranges are currently unavailable. We are doing our utmost to solve this issue a.s.a.p. As soon as we have more information available, we will publish it here.
Please be patient while we are working on this problem.
[UPDATE @ 22:40]
We successfully blocked the attack and all website are responsive again.
If you still experience issues, please contact us at [email protected].
Time: June 23rd 2013 18:14:00 (CEST)
Dear customer,
Due to an issue with key exchanges between Leaseweb and Parallels you may be unable to login to your PleskPannel.
This is the case for the PleskPannels on:
PSA02 – 95.211.13.68
PSA03 – 95.211.13.69
Our apologies for the inconvenience.
We expect the issue to be resolved tomorrow.
Time: June 20th 2013 09:00:00 (CEST)
Dear Customer,
One of our carriers, France Telecom/OpenTransit has currently an outage of their network which may result in unavailability of your services in France Telecom or Polish Telecom networks. We have tried to reroute traffic onto other carriers, but it didn't help. We will keep you updated.
[UPDATE 10:00]
We have found a workaround that does work. Please notice you may experience higher than usually latency or packet loss to French and Polish Telecom networks and their customers.
[UPDATE 17:00]
France Telecom has resolved the issue.
Time: June 20th 2013 09:00:00 (CEST)
Dear Customer,
One of our carriers, France Telecom/OpenTransit has currently an outage of their network which may result in unavailability of your services in France Telecom or Polish Telecom networks. We have tried to reroute traffic onto other carriers, but it didn't help. We will keep you updated.
[UPDATE 10:00]
We have found a workaround that does work. Please notice you may experience higher than usually latency or packet loss to French and Polish Telecom networks and their customers.
Startdate: June 27th 2013 07:00:00 (CEST)
Enddate: June 27th 2013 09:00:00 (CEST)
Dear Customer,
In order for LeaseWeb to maintain the highest levels of availability and service to our customers, it is sometimes necessary for us to carry out planned maintenance. We apologize for any resulting inconvenience.
Description:
Router Supervisor Engine will be replaced.
Maintenance window:
Start Time: 27th of June 2013 @ 07:00 CEST
End Time: 27th of June 2013 @ 09:00 CEST
We have planned the maintenance window for 2 hours, however the actual downtime for your services should not exceed 30 minutes.
The following ranges will be impacted:
46.165.248.0/22
91.109.16.0/21
2A00:C98:2040::/44