Leaseweb storing? Actuele Leaseweb storingen en onderhoud
Time: June 11th 2013 11:00:00 (CEST)
Dear Customer,
We are currently experiencing connectivity issues between Evoswitch and the rest of our MPLS network.
We are doing our best to solve the problem asap. Updates will follow.
[Update 11:00] We replaced 2 line cards which caused the issue. Services are restored.
If you are still experiencing issues please do not hesitate to contact us.
Startdate: June 13th 2013 05:30:00 (CEST)
Enddate: June 13th 2013 07:00:00 (CEST)
Dear Sir/Madam,
As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.
We are going to upgrade our high volume routers at EvoSwitch dataceter with the new version of Juniper software which is supposed to fix a bug which affected us several times in the past.
The maintenance will take place between 05:30 and 07:00 CEST (UTC+2) on the 13th of June 2013.
Please note there is a similar maintenance announced for 11th June. If the IP addresses of your servers match the following list, you may experience downtime on either 11th or 13th of June.
This are prefixes configured in that part of the network:
5.79.80.0/22
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1af8:4600::/40
…………
46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
[ UPDATE ]
We will combine this maintenance with the chassis swap thus we expanded the maintenance window to 90 minutes, however the actual downtime of your services shouldn't be more than 45 minutes.
Startdate: June 12th 2013 06:00:00 (CEST)
Enddate: June 12th 2013 08:00:00 (CEST)
Dear Customer,
As we experienced issues recently in the German high-volume network with one of the line-cards we will need to invoke this maintenance. During this maintenance we will replace a hardware component of the affected router to resolve this issues.
Affected prefixes are listed below:
46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
…………
5.61.32.0/20
37.1.192.0/21
We do apologize for any inconvenience caused, and do our best to reduce the impact.
Startdate: June 12th 2013 06:00:00 (CEST)
Enddate: June 12th 2013 08:00:00 (CEST)
Dear Customer,
As we experienced issues recently in the German high-volume network with one of the line-cards we will need to invoke this maintenance. During this maintenance we will replace a hardware component of the affected router to resolve this issues.
Affected prefixes are listed below:
46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
…………
5.61.32.0/20
37.1.192.0/21
We do apologize for any inconvenience caused, and do our best to reduce the impact.
Time: May 30th 2013 16:30:00 (CEST)
Dear Sir/Madam,
We are experiencing packet loss on a small section of our network.
Troubleshooting steps indicate possible network equipment issues.
We will perform a change of suspected equipment.However this will create total loss of service.
Maintenance window is between 16:40 and 18:00.
Affected ip range
46.165.251.190/26
Startdate: June 13th 2013 06:00:00 (CEST)
Enddate: June 13th 2013 06:30:00 (CEST)
Dear Sir/Madam,
As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.
We are going to upgrade our high volume routers at EvoSwitch dataceter with the new version of Juniper software which is supposed to fix a bug which affected us several times in the past.
The maintenance will take place between 06:00 and 06:30 CEST (UTC+2) on the 13th of June 2013.
Please note there is a similar maintenance announced for 11th June. If the IP addresses of your servers match the following list, you may experience downtime on either 11th or 13th of June.
This are prefixes configured in that part of the network:
5.79.80.0/22
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1af8:4600::/40
…………
46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
Startdate: June 11th 2013 06:00:00 (CEST)
Enddate: June 11th 2013 06:30:00 (CEST)
Dear Sir/Madam,
As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.
We are going to upgrade our high volume routers at EvoSwitch dataceter with the new version of Juniper software which is supposed to fix a bug which affected us several times in the past.
The maintenance will take place between 06:00 and 06:30 CEST (UTC+2) on the 11th of June 2013.
Please note there is a similar maintenance announced for 13th June. If the IP addresses of your servers match the following list, you may experience downtime on either 11th or 13th of June.
This are prefixes configured in that part of the network:
5.79.80.0/22
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1af8:4600::/40
…………
46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
Time: May 28th 2013 10:17:00 (CEST)
Dear Sir,
We have an outage in a segment in the legacy network in Leaseweb DE,
we are working on the issue to restore connectivity as soon as possible.
Our apologies for the inconvenience.
[UPDATE]
We have restored connectivity,
if you still experience issues please contact our support department.
Time: May 27th 2013 10:20:00 (CET)
Dear customer,
At the moment it is not possible to retrieve the status of your Virtual Server or LeaseWeb Cloud instance on all platforms through our Self Service Center.
It is not possible to perform the following tasks using the Self Service Center:
• Retrieve the status of your Virtual Server(s)
• Start, stop, and reboot your Virtual Server(s)
Your instance itself is not affected.
We are working on solving this issue.
We do apologize for any inconvenience caused, and do our best to reduce the impact.
** UPDATE: The problem has been solved and everything is working again. If you still experience any issues please contact us at [email protected] **
Time: May 17th 2013 16:14:00 (CEST)
Dear Customer,
We experienced issues with one of our redundant router setups.
You might have experienced high latency/packet loss while the issue was present.
We identified a loop inside the network and resolved the issue.
Affected ranges
82.192.64.0/23
83.149.102.0/23
95.211.72.0/21
95.211.106.0/23
95.211.108.0/22
95.211.112.0/20
95.211.134.0/23
95.211.160.0/23
95.211.176.0/21
95.211.216.0/21
95.211.232.0/21
2001:1AF8:4500::/40
…………
31.186.170.0/24
37.61.232.0/24
46.226.192.0/22
62.212.75.128/26
82.192.64.0/23
92.114.86.0/23
94.177.98.0/23
109.70.12.0/22
188.95.136.0/23
212.7.200.0/22
212.7.214.0/24
190.105.195.0/24
2A01:9400:1::/48
2A02:40C0:2::/48
2A02:4900::/44