Time: May 17th 2013 16:14:00 (CEST)
Dear Customer,

We experienced issues with one of our redundant router setups.
You might have experienced high latency/packet loss while the issue was present.
We identified a loop inside the network and resolved the issue.

Affected ranges

82.192.64.0/23
83.149.102.0/23
95.211.72.0/21
95.211.106.0/23
95.211.108.0/22
95.211.112.0/20
95.211.134.0/23
95.211.160.0/23
95.211.176.0/21
95.211.216.0/21
95.211.232.0/21
2001:1AF8:4500::/40
…………
31.186.170.0/24
37.61.232.0/24
46.226.192.0/22
62.212.75.128/26
82.192.64.0/23
92.114.86.0/23
94.177.98.0/23
109.70.12.0/22
188.95.136.0/23
212.7.200.0/22
212.7.214.0/24
190.105.195.0/24
2A01:9400:1::/48
2A02:40C0:2::/48
2A02:4900::/44

Startdate: May 22nd 2013 05:00:00 (CEST)
Enddate: May 22nd 2013 07:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

We will be moving the upstream links of one of our high volume routers located in the EvoSwitch datacenter (Haarlem, Netherlands) for better connectivity.

The maintenance will take place in 2 phases.

First Start Time: 22nd of May 2013 @ 05:00 CEST
First End Time: 22nd of May 2013 @ 07:00 CEST
Second Start Time: 29th of May 2013 @ 05:00 CEST
Second End Time: 29th of May 2013 @ 07:00 CEST

We have planned the maintenance window for 2 hours, however the actual downtime for your services should not exceed 15 minutes.

The following ranges might be impacted:

82.192.78.0/24
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.153.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.202.0/24
146.185.0.0/23
190.105.0.0/24
2001:1af8:4010::/44

Startdate: May 14th 2013 16:30:00 (CEST)
Enddate: May 14th 2013 17:30:00 (CEST)

Dear customers,

At 16:30 CET we will be performing emergency maintenance on the mirror server in the Netherlands. The machine will be replaced due to instability and frequent crashes.

Downtime is expected to be an hour. During the downtime all services will be unavailable.

** UPDATE: The maintenance has concluded successfully. All services have been restored. **

Startdate: May 8th 2013 06:30:00 (CEST)
Enddate: May 8th 2013 07:15:00 (CEST)

Dear Customer,

As we experienced some issues earlier today with one of the routers for the High Volume network in Germany we have planned an emergency reload.

During this maintenance we will reload the router in order to fix some issues. Affected prefixes are listed below:

46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
…………

5.61.32.0/20
37.1.192.0/21

We do apologize for any inconvenience caused, and do our best to reduce the impact.

Update @ 07:00
The reboot didn't fix the issue. We will do a follow-up on this issue on a later moment. This will be posted on the NOC when the date is planned. If you have any issue after this maintenance, please contact us at [email protected].

Startdate: May 8th 2013 06:30:00 (CEST)
Enddate: May 8th 2013 07:15:00 (CEST)

Dear Customer,

As we experienced some issues earlier today with one of the routers for the High Volume network in Germany we have planned an emergency reload.

During this maintenance we will reload the router in order to fix some issues. Affected prefixes are listed below:

46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
…………

5.61.32.0/20
37.1.192.0/21

We do apologize for any inconvenience caused, and do our best to reduce the impact.

Time: May 7th 2013 13:04:00 (CEST)
Dear Customer,

At the moment there is a problem on one of the high volume routers in the German network, one blade crashed. We are currently looking into solving the issue as soon as possible. Affecting subnets are:
– 46.165.197.192 /27
– 46.165.203.64 /26
– 46.165.196.128 /26
– 46.165.198.32 /27
– 46.165.201.64 /27
– 46.165.199.0 /27

Updates will be posted on this page when they are available.

Update @ 13:55
The line-card have been replaced and everything is back online. If you experience any issues after this event from the mentioned subnets, please contact us at [email protected]

Update @ 14:30
Apparently there are still issues. We are now looking into this.

Update @ 15:05
The ports have been migrated to other ports. An emergency maintenance will be planned tomorrow morning to reload the router. This will be posted soon. For now, If you experience any issues after this event from the mentioned subnets, please contact us at [email protected].

Time: May 6th 2013 16:57:00 (CEST)
Dear Sir/Madam,

At the moment Go-Daddy is blocking our ranges 95.211.0.0/16 and 62.212.64.0/19.

We are in the process of getting these ranges unblocked by Go-Daddy,
However we will update you as soon as we have more information to share with you.

Our apologies for the inconvenience.
.
[UPDATE 7-5-2013 11:00 CEST]
Go-Daddy has communicated they have unblocked the IP ranges.
From several tests that we have done we see the blocking has been removed.
If you do still experience issues with connectivity to Go-Daddy please open a ticket with support, please include the destination IP addresses that you have connectivity issues to.

Time: May 6th 2013 16:57:00 (CEST)
Dear Sir/Madam,

At the moment Go-Daddy is blocking our ranges 95.211.0.0/16 and 62.212.64.0/19.

We are in the process of getting these ranges unblocked by Go-Daddy,
However we will update you as soon as we have more information to share with you.

Our apologies for the inconvenience.
.