Startdate: September 14th 2012 06:00:00 (CEST)
Enddate: September 14th 2012 08:00:00 (CEST)

Dear customer,

As we are experiencing some issues with one of the core routers for the German Legacy network (Netdirekt) we have planned an emergency reload.

During this maintenance there is no expected downtime, however customers might experience higher latency and short periods of packet loss when routes are being relearned.

We do apologize for any inconvenience caused, and do our best to reduce the impact.

Affected IP ranges are:
37.1.216.0/21
37.58.48.0/20
46.166.151.0/24
46.166.152.0/21
77.223.144.0/23
78.159.96.0/19
84.16.224.0/19
89.149.192.0/18
91.109.16.0/20
91.191.160.0/21
95.168.160.0/19
178.162.128.0/17
188.72.192.0/18
212.95.32.0/19
217.20.112.0/21
217.20.120.0/22
217.20.126.0/23
217.73.56.0/21

Startdate: September 11th 2012 06:00:00 (CEST)
Enddate: September 11th 2012 07:00:00 (CEST)

Dear Customer,

We decided to upgrade one line card on the Premium network. Since the premium network consists of a pair of routers that are using HSRP for redundancy, the downtime will be kept at minimum. You might notice some packet-loss though. The maintenance will be performed on the 11th of September, starting at 06:00 till 07:00 CEST.

Impacted prefixes are:

IPv4:
46.165.204.0/24
46.165.205.128/26
46.165.205.192/27

IPv6:
2A00:C98:2200:A000::/64
2A00:C98:2200:A001::/64
2A00:C98:2200:A002::/64
2A00:C98:2200:A003::/64
2A00:C98:2200:A004::/64
2A00:C98:2200:A005::/64

Kind regards,

LeaseWeb NOC

Update at 06:58:
Maintenance is succesfully finished and everything went as suspected. No downtime was involved due to the usage of HSRP for redundancy. If you do encounter issues after this maintenance, please send us an email at [email protected]

Startdate: September 7th 2012 02:00:00 (CEST)
Enddate: September 7th 2012 04:00:00 (CEST)

Dear customer,

We have decided to perform an emergency maintenance of one of our high volume routers. The router is unstable now and we are going to replace some of its hardware components.

You may see a downtime of up to 1 hour within the maintenance window: 07th of Sep 2012, 02:00-04:00 CEST (UTC+2).

IP ranges that may be affected:
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.88.0/23
62.212.85.0/24
82.192.84.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
95.211.134.128/25
95.211.136.0/21
95.211.144.0/20
212.7.206.128/27
212.7.212.0/23
91.220.176.224/27
95.211.200.0/22
88.208.57.0/24
88.208.50.0/23
216.59.55.0/24
88.208.44.0/23
88.208.43.0/24
88.208.52.0/22
88.208.58.0/23
216.59.60.0/24
88.208.60.0/22
2001:1af8:4010::/44

[02:20] The emergency maintenance has been started, we are currently replacing hardware, and reloading the router.

[02:55] After replacing the hardware the issue is not resolved, as discussed by our vendor we will do a routing engine replacement.

[03:45] The routing engine replacement didn't solve the issue, we are now downgrading the software on this router.

[04:05] The router is back online, with the advised software and the issues have been resolved.

Time: September 10th 2012 09:43:00
Dear customer,

Since this morning we have some issues with the storage on our shared webhosting platforms.

We're workng on the issue to fix this asap.

We´ll keep you updated.

09:55 10-09-2012

This issue is solved and was limited to one of our shared hosting nodes.

Time: September 10th 2012 07:14:00
Dear Customer,

We're currently experiencing performance issues on our shared storage platform due to a RAID rebuild. We are currently investigating the cause of this and will update this page when there is further information available.

IP addresses that are be affected:

– 95.211.13.67
– 95.211.13.68
– 95.211.13.69

[UPDATE]

The RAID rebuild is finished and performance is restored to normal.

Time: September 10th 2012 07:14:00
Dear Customer,

We're currently experiencing performance issues on our shared storage platform due to a RAID rebuild. We are currently investigating the cause of this and will update this page when there is further information available.

IP addresses that are be affected:

– 95.211.13.67
– 95.211.13.68
– 95.211.13.69

Time: September 9th 2012 16:20:00
Dear Customer,

*Update: 2012-09-09 18:30 CEST

The issues has been fixed, we have found a broken uplink that caused the connectivity issues from certain locations. We did not have any issues reported in the last 30 minutes, so the service is considered as restored.

We are currently having issues with out High Volume Network in Evoswitch. You might experience higher delay, or connectivity issues.

IP ranges that may be affected:
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.88.0/23
62.212.85.0/24
82.192.84.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
95.211.134.128/25
95.211.136.0/21
95.211.144.0/20
212.7.206.128/27
212.7.212.0/23
91.220.176.224/27
95.211.200.0/22
88.208.57.0/24
88.208.50.0/23
216.59.55.0/24
88.208.44.0/23
88.208.43.0/24
88.208.52.0/22
88.208.58.0/23
216.59.60.0/24
88.208.60.0/22
2001:1af8:4010::/44

We are doing our utmost to resolve the issues.

http://leasewebnoc.com/en/networkstatus/leaseweb-evoswitch-issues-with-the-high-volume-network

Time: September 9th 2012 16:20:00
Dear Customer,

We are currently having issues with out High Volume Network in Evoswitch. You might experience higher delay, or connectivity issues.

IP ranges that may be affected:
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.88.0/23
62.212.85.0/24
82.192.84.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
95.211.134.128/25
95.211.136.0/21
95.211.144.0/20
212.7.206.128/27
212.7.212.0/23
91.220.176.224/27
95.211.200.0/22
88.208.57.0/24
88.208.50.0/23
216.59.55.0/24
88.208.44.0/23
88.208.43.0/24
88.208.52.0/22
88.208.58.0/23
216.59.60.0/24
88.208.60.0/22
2001:1af8:4010::/44

We are doing our utmost to resolve the issues.

http://leasewebnoc.com/en/networkstatus/leaseweb-evoswitch-issues-with-the-high-volume-network