Tag Archives: Leaseweb

Leaseweb storing? Alle Leaseweb storingen op een rij. Leaseweb server storingen, Leaseweb peering problemen, Leaseweb hosting storingen. Leaseweb internet problemen. Ook mogelijke peering/routing problemen via Leaseweb worden vermeld en zo ben je altijd op de hoogte van de laatste storingsmeldingen.

Alle Leaseweb storingen op een rij.

Leaseweb server niet bereikbaar? Packet loss server problemen? DDoS? Check eerst hier of er mogelijk een Leaseweb storing gaande is. Probeer niet direct aanpassingen uit te voeren op de server, aan software code of onnodige reboots uit te voeren! Als het gaat om een individuele storing op jouw server of shared webhosting, kan het enkel het probleem verergeren.

Als duidelijk is dat het hoogstwaarschijnlijk enkel op jouw server zit, check dan met monitoring of er wellicht iets intern op de server fout gaat (zoals met htop). Het opnieuw opstarten van de server kan opzich geen kwaad binnen dit scenario. Mocht dat alles niet werken? Check dan altijd met Leaseweb helpdesk of er meer aan de hand is.

15 jan

[NL, AMS-01] Premium Network connectivity issues [Update]

Time: January 15, 2014 19:11:00 (CET)
Dear Customer,

We have experienced a network interruption between 19:01 and 19:07.
The issue was caused by a very large dDoS attacks that resulted in congestion on the uplinks and caused the routing protocol to flap.
The issue has been mitigated and connectivity has been restored.

The following prefixes are affected:

82.192.64.0/23
83.149.102.0/23
95.211.72.0/21
95.211.106.0/23
95.211.108.0/22
95.211.112.0/20
95.211.134.0/23
95.211.160.0/23
95.211.176.0/21
95.211.216.0/21
95.211.232.0/21
2001:1AF8:4500::/40
…………
31.186.170.0/24
37.61.232.0/24
46.226.192.0/22
62.212.75.128/26
82.192.64.0/23
92.114.86.0/23
93.176.128.0/23
94.177.98.0/23
109.70.12.0/22
185.19.214.0/25
185.24.174.0/24
188.95.136.0/23
190.105.195.0/24
212.7.200.0/22
212.7.214.0/24
190.105.195.0/24
2A01:9400:1::/48
2A02:40C0:2::/48
2A02:4900::/44

15 jan

[NL, AMS-01] Premium Network connectivity issues [Update]

Time: January 15, 2014 11:16:00 (CET)
Dear Customer,

We just experienced a network issue on the Premium network in AMS01. The time-frame was between 10:36 and 10:39 CET.

The following prefixes are affected:
62.212.64.0/22
62.212.68.0/23
62.212.70.0/24
85.17.128.0/17
95.211.32.0/21
82.192.79.0/24
85.17.87.0/24
85.17.92.0/22
95.211.164.0/22
85.17.112.0/23
2001:1AF8:4100::/40

…………..

212.7.204.0/23
185.16.84.0/24

…………

62.212.92.0/24
85.17.68.0/22
85.17.135.0/24
85.17.152.0/23
85.17.158.0/24
85.17.166.0/24
85.17.169.0/24
85.17.176.0/24
85.17.181.0/24
85.17.186.0/24
85.17.193.0/24
85.17.252.0/24
95.211.48.0/21
95.211.56.0/23
2001:1AF8:4200::/40

…………

37.75.152.0/21
80.65.32.0/20
82.192.67.0/24
82.192.69.0/24
85.234.224.0/19
91.224.38.0/23
159.255.192.0/22
178.18.20.0/23
178.18.22.0/24
185.24.240.0/24
193.27.72.0/23
194.0.197.0/24
195.140.240.0/22
2A02:BC0::/32
2A03:7480::/44
…………

62.212.67.0/24
62.212.71.0/24
62.212.74.0/24
62.212.91.0/24
82.192.76.0/23
82.192.86.0/24
82.192.92.0/23
85.17.134.0/24
85.17.199.0/24
85.17.202.0/23
85.17.204.0/23
85.17.206.0/24
85.17.219.0/24
85.17.226.0/23
85.17.228.0/22
85.17.232.0/24
85.17.235.0/24
85.17.236.0/23
85.17.238.0/24
85.17.240.0/22
85.17.244.0/23
95.211.40.0/21
95.211.58.0/23
95.211.62.0/23
95.211.64.0/21
95.211.164.0/22
94.75.226.0/26
85.17.245.0/27
2001:1AF8:4300::/40

…………

93.190.220.0/22
31.186.168.0/23
195.14.21.0/24
2A02:40C0:1::/48

The cause is unknown and an update will be posted once the cause is known.

14 jan

[NL, AMS-01] High volume connectivity issues [Update]

Time: January 14, 2014 18:45:00 (CET)
Dear Customer,

We are currently experiencing a network interruption at this moment, the issue is being caused by a hardware failure. An engineer is on-route to replace the broken part.

The following prefixes are affected:

95.211.149.190/26
95.211.141.126/26
95.211.136.126/26
95.211.156.30/27
95.211.201.238/28
95.211.91.126/27
85.17.73.222/27
62.212.88.158/27
95.211.146.142/28
95.211.149.6/29
95.211.159.62/26

2001:1af8:4010:a047::1/64
2001:1af8:4010:a032::1/64

Apologies for the inconvenience caused.

[Update 14-01-2014 20:20 CET]
Line-card has been replaced successfully and all services are back to normal.

If you need any further information, or still experience issues please contact us at [email protected].
We apologize for the inconvenience caused.

14 jan

[NL, AMS-01] LeaseWeb Cloud Storage maintenance on AMS01 [Update]

Startdate: January 14, 2014 10:00:00 (CET)
Enddate: January 14, 2014 13:00:00 (CET)

Dear LeaseWeb Customer,

[ UPDATE]
Due to unforeseen circumstances, we have decided to postpone the scheduled maintenance to a later date.
A new maintenance window will be scheduled.

We would like to inform you about a scheduled maintenance on a part of our LeaseWeb Cloud platform in the Netherlands at Tuesday January 14th 2014, starting at 10.00AM CET.
All affected LeaseWeb Cloud customers will be informed separately by e-mail about the maintenance.
If you did not receive an e-mail, your Cloud instance(s) are not affected.

LeaseWeb has to upgrade and expand the storage system which is used by your hosted platform at LeaseWeb.
Please read below mentioned carefully to avoid any kind of miscommunication, data loss and/or data corruption. The maintenance is to assure the continuity of our services to you with an up-to-date platform in prevention of possible disruptions. This maintenance will not require activities of the customer and should not impact availability of the platform.

We do not expect any downtime unless an unforeseen event occurs.

Customer activities:
– Ensure all backup jobs are finished before the announced date and time
– Subscribe and/or check our NOC page for available progress updates

LeaseWeb activities:
– Start with the maintenance at 10.00AM CET | January 14th 2014.
– Expected duration is 2-3 hours
– An hourly update will be provided via our NOC page: http://leasewebnoc.com/en/maintenance

If you have any kind of questions and/or any kind of interferences, please contact [email protected].

Trusting to have informed you sufficiently,

12 jan

[NL, AMS-01] Premium Network connectivity issues [Update]

Time: January 12, 2014 16:06:00 (CET)
Dear Customer,

We are currently experiencing a network interruption at this moment, the issue is being caused by multiple dDoS attacks.
We are investigating the issue and will post a update when it has been resolved.

The following prefixes are affected:

Update
@16:30
We are still troubleshooting and trying to stabilise traffic levels.

Update
@16:40
Traffic levels are back to normal and platform is now stable again.
…………

62.212.64.0/22
62.212.68.0/23
62.212.70.0/24
85.17.128.0/17
95.211.32.0/21
82.192.79.0/24
85.17.87.0/24
85.17.92.0/22
95.211.164.0/22
85.17.112.0/23
2001:1AF8:4100::/40

…………..

212.7.204.0/23
185.16.84.0/24

…………

62.212.92.0/24
85.17.68.0/22
85.17.135.0/24
85.17.152.0/23
85.17.158.0/24
85.17.166.0/24
85.17.169.0/24
85.17.176.0/24
85.17.181.0/24
85.17.186.0/24
85.17.193.0/24
85.17.252.0/24
95.211.48.0/21
95.211.56.0/23
2001:1AF8:4200::/40

…………

37.75.152.0/21
80.65.32.0/20
82.192.67.0/24
82.192.69.0/24
85.234.224.0/19
91.224.38.0/23
159.255.192.0/22
178.18.20.0/23
178.18.22.0/24
185.24.240.0/24
193.27.72.0/23
194.0.197.0/24
195.140.240.0/22
2A02:BC0::/32
2A03:7480::/44
…………

62.212.67.0/24
62.212.71.0/24
62.212.74.0/24
62.212.91.0/24
82.192.76.0/23
82.192.86.0/24
82.192.92.0/23
85.17.134.0/24
85.17.199.0/24
85.17.202.0/23
85.17.204.0/23
85.17.206.0/24
85.17.219.0/24
85.17.226.0/23
85.17.228.0/22
85.17.232.0/24
85.17.235.0/24
85.17.236.0/23
85.17.238.0/24
85.17.240.0/22
85.17.244.0/23
95.211.40.0/21
95.211.58.0/23
95.211.62.0/23
95.211.64.0/21
95.211.164.0/22
2001:1AF8:4300::/40

…………

93.190.220.0/22
31.186.168.0/23
195.14.21.0/24
2A02:40C0:1::/48

10 jan

[NL, AMS-01] Reachability problems on the Premium Network due to DDoS attack [Update]

Time: January 10, 2014 08:05:00 (CET)
Dear Customer,

Due to a recent attack there might have been packet loss or higher latency between 07:55-08:15 towards our premium network in AMS01, Netherlands. The attack is currently filtered and therefore resolved.

Affected Prefixes:

94.75.192.0/18
95.211.0.0/19
62.212.75.0/24
82.192.87.0/24
2001:1AF8:4400::/40

…………

5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
77.81.240.0/21
87.236.96.0/21
90.156.224.0/20
94.124.56.0/21
145.255.128.0/21
193.107.18.0/24
212.7.193.128/25
212.7.192.128/25
2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64

We apologize for the inconvenience. If you need any further information, or still experience issues please contact us at [email protected]. We apologize for the inconvenience.
Visit http://leasewebnoc.com/en/networkstatus/premium-network-connectivity-issues-4 to track updates and progress.

08 jan

[NL, AMS-01] Premium Network connectivity issues

Time: January 8, 2014 05:50:00 (CET)
Dear Customer,

We experienced a network interruption between 05:50-06:00 and between 10:00-10:15 CET. The issue was caused by multiple DDoS attacks, they are filtered at the moment.

Impact for the following prefixes:
94.75.192.0/18
95.211.0.0/19
62.212.75.0/24
82.192.87.0/24
5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
77.81.240.0/21
87.236.96.0/21
90.156.224.0/20
94.124.56.0/21
145.255.128.0/21
193.107.18.0/24
212.7.193.128/25
212.7.192.128/25

2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64
2001:1AF8:4400::/40

If you are still experiencing issues, or require assistance, please contact us via [email protected] or create a ticket via the SSC.

16 jan

LeaseWeb Germany High Volume router software upgrade [Update]

Startdate: January 23rd 2013 06:00:00 (CET)
Enddate: January 23rd 2013 06:30:00 (CET)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

We will be upgrading the software on the router to fix a few bugs we encountered. During this maintenance customers will experience total downtime, as well high latency/packet loss.

The affected prefixes will be:
– 46.165.196.0/22
– 46.165.200.0/22
– 37.1.192.0/21
– 5.61.32.0/20
– 2A00:C98:2010::/44

We apologize for any inconvenience caused and thank you for your understanding.

26 jul

EvoSwitch High Volume Router hardware&software upgrade [Update]

Startdate: July 26th 2012 06:30:00 (CEST)
Enddate: July 26th 2012 08:30:00 (CEST)

Dear Sir/Madam,

Leaseweb is announcing a maintenance in order to upgrade hardware and software on one of our high volume routers located in the Evoswitch datacenter (Haarlem, Netherlands).
As the router will be rebooted, your services will be unreachable for up to 30 min during the maintenance window.

The following ranges are impacted:
– 62.212.84.0/24
– 85.17.84.0/24
– 94.75.216.0/23
– 94.75.220.0/22
– 94.75.229.0/24
– 94.75.234.0/24
– 94.75.240.0/24
– 94.75.253.0/24
– 95.211.92.0/23
– 212.7.192.0/22
– 2001:1AF8:4030::/44
– 2A01:9400:3::/48

The maintenance will take place on the 26th of July between 06:30 CEST and 08:30 CEST (UTC +2)

[UPDATE 07:30]
The maintenance has been performed successfully.
If you experience any problems, please let us know.