Tag Archives: Leaseweb

Leaseweb storing? Alle Leaseweb storingen op een rij. Leaseweb server storingen, Leaseweb peering problemen, Leaseweb hosting storingen. Leaseweb internet problemen. Ook mogelijke peering/routing problemen via Leaseweb worden vermeld en zo ben je altijd op de hoogte van de laatste storingsmeldingen.

Alle Leaseweb storingen op een rij.

Leaseweb server niet bereikbaar? Packet loss server problemen? DDoS? Check eerst hier of er mogelijk een Leaseweb storing gaande is. Probeer niet direct aanpassingen uit te voeren op de server, aan software code of onnodige reboots uit te voeren! Als het gaat om een individuele storing op jouw server of shared webhosting, kan het enkel het probleem verergeren.

Als duidelijk is dat het hoogstwaarschijnlijk enkel op jouw server zit, check dan met monitoring of er wellicht iets intern op de server fout gaat (zoals met htop). Het opnieuw opstarten van de server kan opzich geen kwaad binnen dit scenario. Mocht dat alles niet werken? Check dan altijd met Leaseweb helpdesk of er meer aan de hand is.

18 jul

EvoSwitch High Volume Router hardware&software upgrade [Update]

Startdate: July 26th 2012 06:30:00 (CEST)
Enddate: July 26th 2012 08:30:00 (CEST)

Dear Sir/Madam,

Leaseweb is announcing a maintenance in order to upgrade hardware and software on one of our high volume routers located in the Evoswitch datacenter (Haarlem, Netherlands).
As the router will be rebooted, your services will be unreachable for up to 30 min during the maintenance window.

The following ranges are impacted:
– 62.212.84.0/24
– 85.17.84.0/24
– 94.75.216.0/23
– 94.75.220.0/22
– 94.75.229.0/24
– 94.75.234.0/24
– 94.75.240.0/24
– 94.75.253.0/24
– 95.211.92.0/23
– 212.7.192.0/22
– 2001:1AF8:4030::/44
– 2A01:9400:3::/48

The maintenance will take place on the 26th of July between 06:30 CEST and 08:30 CEST (UTC +2)

16 jul

[20120703] EvoSwitch Router software upgrade [Update]

Startdate: July 3rd 2012 06:00:00 (CEST)
Enddate: July 3rd 2012 08:00:00 (CEST)

Dear Sir/Madam,

Leaseweb is announcing a maintenance in order to upgrade the software on one of our high volume routers located in the Evoswitch datacenter (Haarlem, Netherlands).
As the router will be rebooted, your services will be unreachable for up to 30 min during the maintenance window.

The following ranges are impacted:
– 62.212.84.0/24
– 85.17.84.0/24
– 94.75.216.0/23
– 94.75.220.0/22
– 94.75.229.0/24
– 94.75.234.0/24
– 94.75.240.0/24
– 94.75.253.0/24
– 95.211.92.0/23
– 212.7.192.0/22
– 2001:1AF8:4030::/44
– 2A01:9400:3::/48

The maintenance will take place on 3rd of July between 06:00 CET and 08:00 CET (UTC +2)

Kind regards,

LeaseWeb NOC

[Update]
All services are back online and stable. The maintenance window is now closed.

15 mei

Network Issues EvoSwitch [Update]

Time: May 15th 2012 10:24:00
Dear Customer,

At the moment we experience some troubles on part of our network in Evoswitch. We are doing our utmost to solve this issue a.s.a.p. As soon as we have more information available, we will publish it here.

Affected ranges

94.75.220.0/22
94.75.216.0/23
94.75.229.0/24
94.75.240.0/24
94.75.253.0/24
94.75.234.0/24
62.212.84.0/24
95.211.92.0/23
85.17.84.0/24
212.7.192.0/22

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

UPDATE @ 10:31
We have found the issue to be related to one of the linecards, which is being replaced at the moment

UPDATE @ 11:00
We have replaced the faulty blade however another blade needs to be replaced as well, we will post an update as soon as the blade has been replaced

24 apr

[20120508] Leaseweb Germany Router Software Upgrade [Update]

Startdate: May 8th 2012 02:00:00 (CEST)
Enddate: May 8th 2012 07:00:00 (CEST)

Dear Customer,

During this maintenance window we will upgrade the software on two of the High Volume routers at Databurg.

This will will cause a Downtime of up to 45min. per router.

The maintenance will take place between 02:00 and 07:00 CEST on the 8th of May 2012.

Regards,
LeaseWeb

Sehr verehrte Kunden,

während der Wartungsarbeiten wird die Software zweier Router im Datacenter Databurg ersetzt.

Dies hat einen Ausfall von bis zu 45min. pro Router zur Folge

Die Wartungsarbeiten finden am 8. Mai zwischen 02:00 und 07:00 Uhr MESZ statt.

Mit freundlichen Grüssen

Leaseweb

21 nov

[20111121] Session flap core router [Update]

Time: November 21st 2011 14:45:00(CEST)
Dear Customer,

At the moment we experience some troubles in (part of) our network.
All sessions flapped on one of our core routers. Our routers changed their routing paths to our other core router. During switchover there might have been temporarily issues, like packet loss or sub optimal paths.

We are still investigating what caused the sessions to flap.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 15:00] The situation is stable again, however we are still investigating the root cause of the session flap.

Sehr geehrte Damen und Herren,

zur Zeit haben wir Probleme in Teilen unseres Netzwerkes.
Alle BGP Sessions auf einem Core Router sind ausgefallen. Waehrend dieses Ausfalls wurde der Datenverkehr von einem weiteren Core Router verarbeitet. Zu diesem Zeitpunkt gab es ggf. kurzzeitige Packetverluste oder erhoehte Latenzen.

Zur Zeit suchen wir nach der Ursache des Problems.

[UPDATE 15:00] Alle BGP Sessions laufen wieder, die Ursachen Analyse lauft weiterhin

24 okt

[EvoSwitch] Router upgrade

We will perform a software upgrade on two (2) standard (primary) HSRP- and six (6) high volume routers in the Evoswitch datacenter. Since we use HSRP to provide redundancy on the standard network there is no impact, however during the swap from standby to active you can notice some packet-loss. If you have a private rack please make sure that redundancy is working correctly. With the high volume network you will notice an interruption during the reload of the router.

The affected ranges are below:
Standard network, number one
– 94.75.194.0/24
– 94.75.195.0/24
– 94.75.196.0/24
– 85.17.128.0/17
– 82.192.79.0/24
– 95.211.62.0/23
– 95.211.32.0/21
– 62.212.64.0/20
– 95.211.48.0/21
– 95.211.56.0/22
– 85.17.68.0/22
– 95.211.64.0/21
– 82.192.68.0/22
– 85.17.87.0/24
– 85.17.88.0/23
– 85.17.92.0/22
– 82.192.86.0/24
– 80.65.32.0/20
– 82.192.71.0/24
– 195.140.240.0/22
– 62.221.192.0/18
– 94.75.194.0/24
– 94.75.195.0/24
– 94.75.196.0/24
– 178.18.20.0/22
– 94.126.32.0/21
– 91.215.156.0/24
– 31.186.168.0/23
– 193.27.72.0/23
– 93.190.220.0/24
– 91.224.38.0/23
– 212.7.204.0/23
– 95.211.40.0/21
– 62.212.78.0/23
– 159.255.192.0/22

Standard network, number two
– 95.211.128.0/22
– 95.211.132.0/23
– 82.192.91.0/24

High volume, number one
– sh 85.17.190.0/23
– 85.17.132.0/24
– 85.17.136.0/24
– 85.17.147.0/24
– 85.17.90.0/24
– 95.211.88.0/23
– 95.211.90.0/24
– 85.17.72.0/23
– 82.192.78.0/24
– 62.212.71.0/24
– 85.17.172.0/24

High volume, number two
– 94.75.220.0/22
– 94.75.216.0/23
– 94.75.229.0/24
– 94.75.240.0/24
– 94.75.253.0/24
– 94.75.234.0/24
– 62.212.84.0/24
– 95.211.92.0/23
– 85.17.84.0/24
– 212.7.192.0/22

High volume, number three
– 85.17.80.0/22
– 85.17.76.0/22
– 85.17.4.0/24
– 213.142.144.0/22
– 213.142.136.0/21
– 217.19.1.0/24
– 91.215.158.0/23
– 178.22.122.0/24
– 80.253.248.0/22

High volume, number four
– 94.75.218.0/23
– 94.75.232.0/24
– 94.75.250.0/24
– 95.211.105.0/24
– 95.211.60.0/23
– 212.7.206.0/23
– 212.7.210.0/24
– 46.182.120.0/22
– 46.182.124.0/22
– 31.31.32.0/22
– 31.31.36.0/22

High volume, number five
– 94.75.236.0/23
– 95.211.80.0/21
– 95.211.96.0/22
– 95.211.100.0/23
– 85.17.74.0/23
– 109.69.56.0/22
– 212.7.196.0/22
– 212.7.209.0/24
– 46.243.6.0/23

High volume, number six
– 85.17.24.0/21
– 82.192.94.0/23
– 62.212.85.0/24
– 82.192.84.0/24
– 83.149.70.0/23
– 62.212.72.0/23
– 62.212.88.0/23
– 95.211.137.0/23
– 212.7.212.0/24

The maintenance will take place on the 25th of October between 06:00 and 07:00 CEST.

13 aug

[20110811] AMS-IX issues [Update]

Time: August 11th 2011 12:05:00(CEST)
Dear Customer,

At the moment traffic through the Amsterdam Internet Exchange might show issues.
Currently AMS-IX engineers are working on the problem.

The problem is not limited to LeaseWeb only, but affect most AMS-IX traffic.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 12:25] The AMS-IX issue has been resolved, there was a new member stealing IP’s from other members which caused BGP sessions to drop. The member has been disconnected from the AMS-IX.

23 jul

Router outage. [Update]

Time: July 23rd 2011 13:14:00(CEST)
Expected Downtime: Unknown

Location: Evoswitch

Reason: Under investigation

*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

Affected IP ranges:

95.211.128.0/22
95.211.132.0/23
82.192.91.0/24

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.
Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 13:18]

The router is back online, and all servers are reachable again.
The crash is being investigated.