Startdate: August 2nd 2010 16:00:00(CEST)
Enddate: August 2nd 2010 16:30:00(CEST)

Impact : interruption of service MsSQL databases Webhosting
Duration: approx 15 minutes
Reason : emergency maintenance due to memory defect

Dear customer,

We have found a broken memory module on the Windows MS SQL server. We will replace this during this emergency maintenance. This is to prevent data corruption. The downtime will be approxmently 15 minutes.

If you have problems after the maintenance then contact us by phone or send email to [email protected]

IMPACTED SERVICES
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Webhosting : Windows Bronze, Silver and Gold,
Database : MsSQL database hosting



Kind regards,

Leaseweb NOC

Time: July 15th 2010 00:05:00(CEST)
Expected Downtime:Unknown
Location: EVO-Switch
Affected IP ranges: None
Reason: Under investigation
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Dear Customer,

At the moment we experience some troubles in (part of) our network.
(Telefonica Links )

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

Time: June 30th 2010 00:20:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch datahalls 3 and 4
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 00:25]
There was an issue with power maintenance by Evoswitch.
Power has been restored.
If you have any issues please contact support.

[update 00:55]
Some rack switches did not come back after power restoration.
We are working on getting those back online ASAP.

[update 08:55]
If your server is still not restored please send an e-mail to [email protected] and mention the server ID that is still affected.

Time: June 30th 2010 00:20:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch datahalls 3 and 4
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 00:25]
There was an issue with power maintenance by Evoswitch.
Power has been restored.
If you have any issues please contact support.

[update 00:55]
Some rack switches did not come back after power restoration.
We are working on getting those back online ASAP.

Time: June 29th 2010 23:20:00(CEST)
Expected Downtime: Unknown
Location: Evoswitch datahalls 3 and 4
Reason: Under investigation
*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 00:25]
There was an issue with power maintenance by Evoswitch.
Power has been restored.
If you have any issues please contact support.

[update 00:55]
Some rack switches did not come back after power restoration.
We are working on getting those back online ASAP.

Startdate: July 8th 2010 06:00:00(CEST)
Enddate: July 8th 2010 07:30:00(CEST)

Dear customer,

During this maintenance we will upgrade the software of our primary routers. They usually carry most of the traffic, however before the maintenance we will reroute all the traffic onto the secondary routers. No downtime is expected, but during traffic switching there is possible temporary increased latency or changed network paths.

Before the maintenance we will do the check and if we find circuits with only one active uplink, we will contact the customer separately.

The maintenance will take place on 2010-7-8 between 6:00 and 7:30 CEST (GMT+2).

The IP ranges affected by this maintenance are:

62.212.64.0/20
62.212.75.0/24
62.221.192.0/18
80.65.32.0/20
82.192.87.0/24
82.192.79.0/24
85.17.0.0/16
87.236.96.0/21
90.156.224.0/20
91.195.81.0/24
91.198.174.0/24
92.114.86.0/23
94.75.192.0/19
94.124.56.0/21
94.126.32.0/21
95.211.0.0/16
178.18.20.0/23
188.95.136.0/22
195.140.240.0/22
208.80.152.0/22
212.32.224.0/19

New software allows us to configure better redundancy protocols and in case of one router pair we will proceed also with a maintenance of our redundancy mechanisms, customers connected to these router may also see small temporary packet loss. The IP ranges affected also by the additional maintenance are

95.211.112.0/20
95.211.108.0/22
91.195.81.0/24
92.114.86.0/23
188.95.136.0/22


Kind regards,

Leaseweb NOC

Startdate: July 1st 2010 06:00:00(CEST)
Enddate: July 1st 2010 07:30:00(CEST)

Dear customer,

We have decided to upgrade the software of our routers and we will start with the secondary ones. As they are only the backup routers their reboot should not have any impact on your services. Before the maintenance we will check each circuit and contact the customers who have only one uplink active to the secondary router.

This maintenance only concerns customers with premium services, high volume customers will not be affected at all.

The maintenance will take place at 2010-07-01 between 6:00 and 7:30 CEST (GMT+2). No impact is expected.


Kind regards,

Leaseweb NOC

Startdate: June 24th 2010 14:18:00(CEST)
Enddate: June 24th 2010 17:00:00(CEST)

Dear customer,

Due to an issue with the mailserver on server ‘85.17.150.100’, we are
performing an emergency maintenance.

During this maintenance the mailserver will be unavailable.

We are doing our utmost to solve this issue a.s.a.p.

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UpDate:

All services have been restored, maintenance is finished.