Category Archives: Leaseweb

Leaseweb storing? Actuele Leaseweb storingen en onderhoud

02 sep

[AMS-01] [20130902] Premium Network connectivity issues

Time: September 2nd 2013 13:30:00 (CEST)
Dear Customer,

Between 13:10 and 13:40 CEST we experienced higher latency and/or packet-loss for customers on the premium network in EvoSwitch, Netherlands due to a large DDoS attack on one of our customers.

Affected prefixes:
62.212.64.0/22
62.212.68.0/23
62.212.70.0/24
85.17.128.0/17
95.211.32.0/21
82.192.79.0/24
85.17.87.0/24
85.17.92.0/22
95.211.164.0/22
212.7.204.0/23
185.16.84.0/24
62.212.92.0/24
85.17.68.0/22
85.17.135.0/24
85.17.152.0/23
85.17.158.0/24
85.17.166.0/24
85.17.169.0/24
85.17.176.0/24
85.17.181.0/24
85.17.186.0/24
85.17.193.0/24
85.17.252.0/24
95.211.48.0/21
95.211.56.0/23
37.75.152.0/21
80.65.32.0/20
82.192.67.0/24
82.192.69.0/24
85.234.224.0/19
91.224.38.0/23
159.255.192.0/22
178.18.20.0/23
178.18.22.0/24
185.24.240.0/24
193.27.72.0/23
194.0.197.0/24
195.140.240.0/22
62.212.67.0/24
62.212.71.0/24
62.212.74.0/24
62.212.91.0/24
82.192.76.0/23
82.192.86.0/24
82.192.92.0/23
85.17.134.0/24
85.17.199.0/24
85.17.202.0/23
85.17.204.0/23
85.17.206.0/24
85.17.219.0/24
85.17.226.0/23
85.17.228.0/22
85.17.232.0/24
85.17.235.0/24
85.17.236.0/23
85.17.238.0/24
85.17.240.0/22
85.17.244.0/23
95.211.40.0/21
95.211.58.0/23
95.211.62.0/23
95.211.64.0/21
95.211.164.0/22
93.190.220.0/22
31.186.168.0/23
195.14.21.0/24

2001:1AF8:4300::/40
2A02:40C0:1::/48
2A02:BC0::/32
2A03:7480::/44
2001:1AF8:4200::/40
2001:1AF8:4100::/40

If you need any further information, or still experience issues please contact us at [email protected].
We apologize for the inconvenience.

02 sep

[AMS-01] [20130902] Premium Network connectivity issues

Time: September 2nd 2013 13:30:00 (CEST)
Dear Customer,

Between 13:10 and 13:40 CEST we experienced higher latency and/or packet-loss for customers on the premium network in EvoSwitch, Netherlands due to a large DDoS attack on one of our customers.

Affected prefixes:
62.212.64.0/22
62.212.68.0/23
62.212.70.0/24
85.17.128.0/17
95.211.32.0/21
82.192.79.0/24
85.17.87.0/24
85.17.92.0/22
95.211.164.0/22
212.7.204.0/23
185.16.84.0/24
62.212.92.0/24
85.17.68.0/22
85.17.135.0/24
85.17.152.0/23
85.17.158.0/24
85.17.166.0/24
85.17.169.0/24
85.17.176.0/24
85.17.181.0/24
85.17.186.0/24
85.17.193.0/24
85.17.252.0/24
95.211.48.0/21
95.211.56.0/23
37.75.152.0/21
80.65.32.0/20
82.192.67.0/24
82.192.69.0/24
85.234.224.0/19
91.224.38.0/23
159.255.192.0/22
178.18.20.0/23
178.18.22.0/24
185.24.240.0/24
193.27.72.0/23
194.0.197.0/24
195.140.240.0/22
62.212.67.0/24
62.212.71.0/24
62.212.74.0/24
62.212.91.0/24
82.192.76.0/23
82.192.86.0/24
82.192.92.0/23
85.17.134.0/24
85.17.199.0/24
85.17.202.0/23
85.17.204.0/23
85.17.206.0/24
85.17.219.0/24
85.17.226.0/23
85.17.228.0/22
85.17.232.0/24
85.17.235.0/24
85.17.236.0/23
85.17.238.0/24
85.17.240.0/22
85.17.244.0/23
95.211.40.0/21
95.211.58.0/23
95.211.62.0/23
95.211.64.0/21
95.211.164.0/22
93.190.220.0/22
31.186.168.0/23
195.14.21.0/24

2001:1AF8:4300::/40
2A02:40C0:1::/48
2A02:BC0::/32
2A03:7480::/44
2001:1AF8:4200::/40
2001:1AF8:4100::/40

If you need any further information, or still experience issues please contact us at [email protected].
We apologize for the inconvenience.

28 aug

[Global] Self Service Center unavailable [Update]

Startdate: August 29th 2013 07:30:00 (CEST)
Enddate: August 29th 2013 08:00:00 (CEST)

Dear LeaseWeb Customer,

We will perform maintenance on our internal systems to update software to the latest version.

The Self Service Center will be unavailable until the maintenance tasks are completed. If you need to request access or raise support tickets during this time please mail [email protected].

We apologize for any inconvenience this may cause.

26 aug

[20130805] Emergency High Volume router blade issues [Update]

Startdate: August 5th 2013 11:15:00 (CEST)
Enddate: August 5th 2013 12:00:00 (CEST)

Dear Customer,

At the moment we are experiencing issues with one high volume router at EvoSwitch. One blade is showing errors which needs to be solved as soon as possible. Due to this an emergency maintenance is needed. We are going to re-seat the blade, if this doesn't help we are replacing the blade.

Affected prefixes:
5.79.80.0/21
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
…………

46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24

We apologize for the inconvenience and do our utmost best to minimize the impact.

Update at 11:33
The re-seat of the blade didn't help. We are going to replace the blade which is having issues therefore.

Update at 11:55
The blade have been replaced and services are back online. If you encounter any issues please contact us at [email protected]

26 aug

LeaseWeb Cloud maintenance [Update]

Startdate: August 6th 2013 07:30:00 (CEST)
Enddate: August 6th 2013 08:00:00 (CEST)

Dear Customer,

On Tuesday August 6 at 07.30 CEST we will perform maintenance on our LeaseWeb Cloud platform.
This maintenance will affect our LeaseWeb Cloud product in our data centers in the Netherlands, Germany, and the United States.

This maintenance will not have any impact on your cloud instance(s). However, you will not be able to perform the following tasks using the Self Service Center:
 
Retrieve the status of your cloud instance(s)
Start, stop, and reboot your cloud instance(s)

This maintenance should take approximately 30 minutes and we will notify you through an update on this posting when it is complete. We apologize for the inconvenience.

[UPDATE 08:05 CEST]
The maintenance has finished successfully.
All functionalities of the Self Service Center are available again.

26 aug

SSC maintenance

Startdate: July 31st 2013 17:30:00 (CEST)
Enddate: July 31st 2013 18:30:00 (CEST)

Dear Customer,

Today we will perform maintenance on our Self Service Centre (SSC), expected downtime is 1 hour.

During the announced timeframe the Self Service Centre will not be available.

Our apologies for any inconvenience caused.

26 aug

[20130823] Premium Network issues, Germany

Time: August 23rd 2013 21:15:00 (CEST)
Dear Customer,

Between 19:30 and 21:30 CEST we had issues with packet-loss and higher latency within the Premium Network in Germany. This was caused by an attack which is stopped now.

Affected prefixes:
46.165.204.0/23
46.165.216.0/22
46.165.224.0/22
46.165.236.0/22
91.109.24.0/22
2A00:C98:2200::/40

We apologize for any inconvenience.
If you are still experiencing issues, please do not hesitate to contact us at [email protected]

26 aug

Issue with LeaseWeb Webhosting service [Update]

Time: August 20th 2013 07:50:00 (UTC)
Dear LeaseWeb Customer,

We currently experience problems with the LeaseWeb Webhosting platform. Engineers are investigating the issue at this moment.

The problem is affecting websites using the mysql01 server for the database connection.

— UPDATE —

Technical issues with MySQL database server mysql01 have been resolved, and websites using this database server should be fully operational again.

If you continue to experience problems with MySQL database connectivity, please do not hesitate to contact us at [email protected].

26 aug

[20130815] AMS-01 High Volume issues

Time: August 15th 2013 12:00:00 (CEST)
Dear Customer,

Between 12:00 and 12:30 we experienced high latency and packet loss on part of our High Volume network caused by a DDoS attack.

Affected prefixes might have been:
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.88.0/23
62.212.85.0/24
82.192.84.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
95.211.134.128/25
95.211.136.0/21
95.211.144.0/20
212.7.206.128/27
212.7.212.0/23
91.220.176.224/27
85.17.190.0/23
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.90.0/24
95.211.88.0/22
85.17.72.0/23
82.192.78.0/24
85.17.172.0/24
85.17.91.0/27
85.17.153.224/27
85.17.230.0/25
95.211.128.0/22
95.211.132.0/23
212.7.204.192/26
82.192.90.0/23
95.211.200.0/21
212.7.211.0/24
5.79.80.0/21
88.208.57.0/24
88.208.50.0/23
88.208.44.0/23
88.208.43.0/24
88.208.52.0/22
88.208.58.0/23
88.208.60.0/22
146.185.210.0/23
190.105.193.0/24
185.19.212.0/22
84.247.62.0/24
188.211.239.0/24
188.241.65.0/24
2001:1af8:4010::/44
2001:1af8:4600::/40

We apologize for any inconvenience.
If you are still experiencing issues, please do not hesitate to contact us at [email protected]

Sincerely,

LeaseWeb

26 aug

[20130816] Premium Network connectivity issues

Time: August 16th 2013 01:19:00 (CEST)
Dear Customer,

Between 00:45 and 01:00 CEST we experienced high latency and/or packet-loss for customers on the premium network in EvoSwitch, Netherlands due to a large DDoS attack on one of our customers.

Affected prefixes:
82.192.64.0/23
83.149.102.0/23
95.211.72.0/21
95.211.106.0/23
95.211.108.0/22
95.211.112.0/20
95.211.134.0/23
95.211.160.0/23
95.211.176.0/21
95.211.216.0/21
95.211.232.0/21
2001:1AF8:4500::/40
…………
31.186.170.0/24
37.61.232.0/24
46.226.192.0/22
62.212.75.128/26
82.192.64.0/23
92.114.86.0/23
94.177.98.0/23
109.70.12.0/22
188.95.136.0/23
212.7.200.0/22
212.7.214.0/24
190.105.195.0/24
2A01:9400:1::/48
2A02:40C0:2::/48
2A02:4900::/44

If you need any further information, or still experience issues please contact us at [email protected].
We apologize for the inconvenience.