Time: May 18, 2017 02:45:00 (CEST)
Dear LeaseWeb Customer,

We are currently experiencing connectivity issues in part of our network in our FRA-10 datacenter

We are investigating the cause of these issues. We will update you once we have more information.

The following network prefixes might be affected:

37.58.54.0/24
37.58.55.0/24
37.58.61.0/24
37.58.62.0/24
37.58.63.0/24
46.165.218.176/28
46.165.219.0/24
46.165.236.0/24
46.165.237.32/28
46.165.238.0/24
46.165.252.0/23
78.159.126.0/25
84.16.224.0/20
178.162.171.128/25
178.162.192.0/19
185.17.144.0/22
212.95.36.0/24
2A00:C98:2050::/44

77.223.144.0/23
185.17.32.0/22
185.28.69.0/24
212.7.202.0/26
212.7.202.64/27
185.151.204.0/22

Time: October 5, 2016 10:40:00 (CEST)
Dear LeaseWeb Customer,

[Update 11:20]
All power has been restored and all services are available again.

–

At the moment we are experiencing network issues in part of our network in FRA-10.
Your services may have been affected for a short interval.
Connectivity has been restored.
Our engineers are currently working in order to isolate and fix the problem.
The problem maybe related to Electrical outage in part of the Data center.
Until the issue has been fixed, you may experiences higher latency, slower speeds to some destinations.
Updates will follow through this NOC posting.

Affected IP address ranges: Lees meer →

Time: August 30, 2016 13:30:00 (CEST)
Dear Leaseweb Customer,

[UPDATE 14:20]
Connectivity has now been restored and traffic is back to normal levels. The issue was caused due to an unexpected linecard crash on one of our core routers in FRA-10. We are currently monitoring the situation to ensure network stability and reliability. If you still encounter problems, please send an e-mail to [email protected]

At the moment we are experiencing network issues in part of our network in FRA-10. Your services might not be available from some locations. Our engineers are currently working in order to isolate and fix the problem. Updates will follow through this NOC posting.

Time: July 7, 2016 16:40:00 (CEST)
Dear Leaseweb Customer,

Today at 16:40 CEST we experienced a router crash in our High Volume network in FRA-10. The router is now up and running. Our engineers are currently working to verify that all connectivity has been restored and traffic levels are back to normal.

IP ranges affected:

37.58.56.0/22
37.58.60.0/24
46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
185.17.120.0/22
185.49.68.0/23

2A00:C98:2030::/44
2A01:9260:100::/40

Updates will follow through this NOC posting.

Time: November 23, 2015 15:04:00 (CET)
Dear Leaseweb Customer,

[Final UPDATE 17:25]
Our engineers have investigated the issue further and can confirm everything is stable again.
The outage was caused due to an unexpected routing protocol drop on the router, which caused traffic to be dropped for a short while.
For the next 48 hours will we closely monitor the behaviour of the router to guarantee the stability and reliability of the network.

[UPDATE 15:20]
Currently connectivity has been restored and traffic is back to normal levels. Our engineers are working to identify the root cause of this issue.

[UPDATE 14:50]
At the moment we are experiencing connectivity issues in part of our Network. We are currently working on the issue.

The following ranges are impacted:

46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
37.58.56.0/22
37.58.60.0/24
185.17.120.0/22
185.49.68.0/23

2A00:C98:2030::/44
2A01:9260:100::/40

Updates will follow via this NOC posting.

Time: November 23, 2015 15:04:00 (CET)
Dear Leaseweb Customer,

At the moment we are experiencing connectivity issues in part of our Network. We are currently working on the issue.

The following ranges are impacted:

46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
37.58.56.0/22
37.58.60.0/24
185.17.120.0/22
185.49.68.0/23

2A00:C98:2030::/44
2A01:9260:100::/40

Updates will follow via this NOC posting.

Time: October 8, 2015 15:00:00 (CEST)
Dear Leaseweb Customer,

We are currently experiencing performance issues between our FRA-10 data-center and certain locations due to a fiber-cut from one of our providers in Sweden. This may cause packet-loss and/or higher latency to/from specific networks.

We have contacted our provider and they are sending field-engineers to fix the issue. At the moment our engineers are re-routing our traffic to minimize any problems.

We will update you once we have more information.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 10, 2015 16:00:00 (CEST)
Dear Leaseweb Customer,

Today, between approximately 15:55 and 16:05 CEST, you might have experienced connectivity issues or/and increased latency in part of our network due to a large DDoS attack in our FRA-10 datacenter. The attack has now been mitigated and traffic levels/connectivity is back to normal.

The following network prefixes might have been affected:

37.58.56.0/22
37.58.60.0/24
46.165.220.0/22
46.165.228.0/22
46.165.240.0/21
46.165.254.0/24
185.17.120.0/22
185.49.68.0/23

2A01:9260:100::/40
2A00:C98:2030::/44

If you are still experiencing issues with specific services, please create a ticket via [email protected].

Time: August 8, 2015 13:15:00 (CEST)
Dear LeaseWeb Customer,

Between 11:35 and 12:00 you might have experienced higher latency or packet loss to your services. This was caused by link congestion due to a large DDOS on a section of our network. Mitigation actions have been taken accordingly.

Affected Ip ranges:

46.165.248.0/22
91.109.16.0/21
91.109.28.0/22
185.49.71.0/24
2A00:C98:2040::/44
2A01:9260:200::/40