Time: June 10, 2017 19:43:00 (CEST)
Dear LeaseWeb Customer,

One of our distribution routers crashed due to a line card and control card communication error, a manual restart was required to bring the device back up. Connectivity has now been restored and traffic is back to normal levels. We are monitoring the situation and investigating the issue further.

Affected ranges:

95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
2001:1AF8:4050::/44

…………

82.150.152.0/25
82.150.152.192/26
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24

If you still encounter connectivity issues, please open a ticket via the Customer Portal or by sending an e-mail to [email protected]

Time: May 31, 2017 10:05:00 (CEST)
Dear LeaseWeb Customer,

At the moment we are experiencing connectivity issues in our NL datacenters.

Our engineers are currently working on this matter. Updates will follow through this NOC posting.

[UPDATE 10:05 CEST]

This morning we performed a planned maintenance on our core network in NL.
The changes which were applied at 06:40 CEST impacted connectivity between different parts of our network.

The changes were reverted at 09:12 CEST and connectivity was restored for most parts of the network. One last change was reverted at 09:38 CEST and now connectivity is fully restored.

If you are experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at [email protected].

Time: May 15, 2017 01:40:00 (CEST)
Dear LeaseWeb customer,

Due to unexpected issues in a part our network, you might experience performance degradation or connectivity loss of your virtual servers. Our engineers are investigating the cause of this issue.

Please be assured that we will do our utmost to keep the impact as low as possible, but despite our best efforts you might experience performance issues and/or connectivity loss.

We will update you again once we have more information.

Time: May 11, 2017 21:12:00 (CEST)
Dear LeaseWeb Customer,

Since 18:50H CEST (UTC +2) you might have experienced packet loss or higher latency in our WDC-01 data center.

We have experienced a technical failure in our backbone network, our engineers are currently investigating this matter and traffic has immediately been re-routed until the issue is solved.

For the duration of this failure, you might experience higher than normal latency to certain destinations.

Updates will follow when we have more information, and we apologize for any inconvenience this may cause.

If you need further information, or if you are experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at [email protected].