Time: August 22nd 2012 14:33:00
Dear Customers,

We are experiencing some issues with our longhaul links at this moment.

We are investigating the cause and will post an update a.s.a.p.

Affected area is all regions.

Update 22-08-2012 15:05

We have re-routed traffic and we see no issues at this moment.
If you have a related problem, please contact us.

Update 22-08-2012 16:35

The issue has been located, there is a fibercut nearby Dusseldorf. Our supplier is en route to troubleshoot and fix the damaged fiber. We don't expect further impact, however when the fiber has been fixed there might be packet loss or high latency for a short period when relearned paths are being chosen again by our routers.

Update 22-08-2012 22:50 CEST.

We have received an update from one of our long-haul providers:
—-
Field Services advised that the 72-count cable was completely severed when a construction company, performing roadwork, was boring. The Fiber Provider crews on site reported that there is a duct run, which contains ten conduits, and the one that was being used is now completely damaged from the cut. The Fiber Provider checked the other nine conduits and advised that all are damaged due to the construction work. The cut is located beneath the middle of the street, which cannot be excavated, as the Fiber Provider does not have the appropriate permits at this time. The Fiber Provider has stated that restoration efforts are extremely complex and may not be able to commence until tomorrow morning. They are diligently working to devise a plan of repair, but have not finalized those plans. The Transport NOC is escalating with the Fiber Provider at this time
—

Please check following URL for all forthcoming updates:
http://leasewebnoc.com/en/networkstatus/network-issues-with-longhaul-transport-links

Startdate: August 28th 2012 08:30:00 (CEST)
Enddate: August 28th 2012 12:00:00 (CEST)

Dear customer,

Tuesday 28th of August we perform maintenance on our hosted systems.

Maintenance will be performed on:
– All servers within Linux webhosting
– All servers within Windows webhosting
– All servers of the Mail platform
– All servers of the DNS platform
– All servers of the Mirror platform

All services for customers will be interrupted between 8:30 and 12:00 CET for short periods of time due to eventual reboots.

Shared hosting customers are using a fully managed shared platform. In order to guarantee best possible uptime and performance we have to do regular maintenance.

Any questions regarding this maintenance? Please contact [email protected]

Startdate: August 28th 2012 07:00:00 (CEST)
Enddate: August 28th 2012 08:30:00 (CEST)

Dear Customer,

Tuesday 28th of August we perform maintenance on our mail platform. During this maintenance we will relocate the mailfilters located at our EvoSwitch Datacenter.

No major impact or outage is expected during this maintenance window. However there is a possibility that email will be delivered with a small delay.

If you have any questions, please contact our support department on [email protected]

Time: August 22nd 2012 14:33:00
Dear Customers,

We are experiencing some issues with our longhaul links at this moment.

We are investigating the cause and will post an update a.s.a.p.

Affected area is all regions.

Update 22-08-2012 15:05

We have re-routed traffic and we see no issues at this moment.
If you have a related problem, please contact us.

Update 22-08-2012 16:35

The issue has been located, there is a fibercut nearby Dusseldorf. Our supplier is en route to troubleshoot and fix the damaged fiber. We don't expect further impact, however when the fiber has been fixed there might be packet loss or high latency for a short period when relearned paths are being chosen again by our routers.

Please check following URL for all forthcoming updates:
http://leasewebnoc.com/en/networkstatus/network-issues-with-longhaul-transport-links

Time: August 22nd 2012 14:33:00
Dear Customers,

We are experiencing some issues with our longhaul links at this moment.

We are investigating the cause and will post an update a.s.a.p.

Affected area is all regions.

Update 22-08-2012 15:05

We have re-routed traffic and we see no issues at this moment.
If you have a related problem, please contact us.

Please check following URL for all forthcoming updates:
http://leasewebnoc.com/en/networkstatus/network-issues-with-longhaul-transport-links

Time: August 22nd 2012 14:33:00
Dear Customers,

We are experiencing some issues with our longhaul links at this moment.

We are investigating the cause and will post an update a.s.a.p.

Affected area is all regions.

Startdate: August 21st 2012 05:30:00 (CEST)
Enddate: August 21st 2012 07:00:00 (CEST)

Dear Customer,

We have scheduled an emergency software maintenance of one of our high volume routers at EvoSwitch to fix a software vulnerability.
Affected IP ranges:
– 95.211.94.0/23,
– 95.211.168.0/21,
– 95.211.184.0/21,
– 95.211.192.0/21,
– 37.1.144.0/23,
– 145.255.129.0/24,
– 2001:1af8:4020::/44

You may expect a downtime of up to 40 minutes withing the maintenance window. The maintenance will take place between 05:30 and 07:00 CEST (UTC+2) on 21st of August 2012.

[UPDATE 2012-08-21, 06:30 CEST]
The maintenance has been completed successfully.