Time: May 10th 2012 12:32:00
Location: Frankfurt Germany
Reason: Unknown

Dear Customer

At the moment we experience some troubles in (part of) our network. One router lost all BGP sessions.

We are currently investigating and restoring those.

Regards,

LeaseWeb BV
,

[Update]
We received add. informations from the Fiber Provider: The issue was caused by a Power Outage in a Relay Station, systems are coming up again one-by-one currently.
—————————————————————————————————————————–
Time: May 5th 2012 19:11:00
Location: Wuppertal Germany Reason: Line failure

Dear Customer,

At the moment we experience some troubles in (part of) our network. One of our 10G links went down, we have rerouted affected Traffic and are in contact with the Fiber provider

Regards,
LeaseWeb BV

Time: May 4th 2012 00:53:00
Expected Downtime: Unknown Location: Wuppertal Germany Reason: Hardware failure *******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network. We are doing our utmost to solve this issue a.s.a.p. As soon as we have more information available, we will publish it here. Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

[Update 01:51]

The router has recovered, and connectivity should have returned a couple minutes ago,
if you still experience issues with your connection please contact our support department.

Startdate: May 16th 2012 02:00:00 (CEST)
Enddate: May 16th 2012 07:00:00 (CEST)

Dear Customer,

During this maintenance window we will upgrade the software on two of the High Volume routers at Datacenter Databurg Frankfurt and Wuppertal

This will will cause a Downtime of up to 45min. per router.

The maintenance will take place between 02:00 and 07:00 CEST on the 16th of May 2012.

Regards,
LeaseWeb

Sehr verehrte Kunden,

während der Wartungsarbeiten wird die Software zweier Router im Datacenter Frankfurt Databurg und Wuppertal ersetzt.

Dies hat einen Ausfall von bis zu 45min. pro Router zur Folge.

Die Wartungsarbeiten finden am 16. May 2012 zwischen 02:00 und 07:00 Uhr MESZ statt.

Mit freundlichen Grüßen

Leaseweb

Startdate: May 23rd 2012 02:00:00 (CEST)
Enddate: May 23rd 2012 07:00:00 (CEST)

Dear Customer,

During this maintenance window we will upgrade the software on one of the High Volume routers at Wuppertal

This will will cause a Downtime of up to 45min.

The maintenance will take place between 02:00 and 07:00 CEST on the 23th of May 2012.

Regards,
LeaseWeb

Sehr verehrte Kunden,

während der Wartungsarbeiten wird die Software eines Routers im Datacenter Wuppertal ersetzt.

Dies hat einen Ausfall von bis zu 45min. zur Folge.

Die Wartungsarbeiten finden am 23. May 2012 zwischen 02:00 und 07:00 Uhr MESZ statt.

Mit freundlichen Grüßen

Leaseweb